M
MerritEquity
Claimed Business
M
MerritEquity
Claimed Business
64 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, MerritEquity is praised for its transparent fee structure, fast execution and beginner-friendly interface. Customers appreciate features like zero deposit fees, Polygon network support, TradingView integration and proactive margin call alerts. The educational suite and cross-device sync between desktop and mobile are frequently highlighted. Common criticisms include limited browser compatibility with Safari, a lack of ZAR exotic pairs, restrictive session timeouts, limited theme customisation and the absence of Apple Pay for withdrawals. Customer service wait times drew concern from at least one reviewer.
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
4.7|64 Reviews
May '25 - Apr '26
5(70.3%)
4(28.1%)
3(1.6%)
2(0%)
1(0%)
5(70.3%)
4(28.1%)
3(1.6%)
2(0%)
1(0%)
Frequently Asked Questions About MerritEquity
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (64)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
SV
JM
Joshua M
1 reviews | Active since Jan 2020
6 Mar 2026, 13:32
RBA interest rate
Tried to trade the RBA interest rate decision today. The platform held up well under the volume, but I did get about 0.5 pips of slippage. Not a total shocker, but keep it in mind when working at ME.
Helpful (0)
|Replies (0)LW
SH
AR
EB
KS
GT
Grace T
1 reviews | Active since Jan 2020
24 Feb 2026, 11:21
Pleasant experience and a small suggestion
Personally I needed some time to get used to the look of it, especially on the desktop. It's way simpler than other brokers, but would love some small changes in design. That is more a personal preference, MerritEquity itself works good and stable...
Helpful (0)
|Replies (0)GT
Grace T
1 reviews | Active since Jan 2020
24 Feb 2026, 11:21
Pleasant experience and a small suggestion
Personally I needed some time to get used to the look of it, especially on the desktop. It's way simpler than other brokers, but would love some small changes in design. That is more a personal preference, MerritEquity itself works good and stable...
0
Replies (0)