TrustIndex
0
ย
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Merrypak has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Merrypak across 13 total reviews. How is the TrustIndex calculated? โ
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This place is a shopping heaven. They have absolutely everything that you look for under one roof and a coffee shop if you feel to take a break in between your shopping.. The service is top class, friendly and effecient. Parking is abit limited and bearable. They have such wide viriety of everything that you can loose your self and loos track of time once you at merrypak.. I popped in there on Friday afternoon, was in a rush, limited time available and just needed some wrapping for gift, for a baby shower, my nephew, so it was kinda special for me and I wanted something unusual, unique but also classy, so to me the the wrapping must match the ribbon perfectly.. I was so amazed of the selection of wrapping and ribbons available.. Luckily there was an amazing assistant in that dept. I told her briefly what I needed and immediately she took me under her wing and also offered to wrap my gift as well, I was so impressed, of how she wrapped that gift with so much care, also choowlse the perfect ribbon to match my paper perfectly.. I wish I had taken a Pic of that gift.. It was just simply perfect, thank you merry pak for making me feel special and also know that you have a reall gem in that dept. If you ever need help for any event decor or just wrapping a gift, step in there and promise you won't regret it.. What an awsome shopping experience I had.. Will definitely go back there again. Merrypak you have just earned a life time client., perfect, friendly, efficient service.. Simply Topclass. ๐๐ I was in the service industry for years and good service was always a winner, not the price of a product but the type service of how you present that product.. It always set the platform and tone and build reputation for any future clients . ๐๐Merrypak Topckass service๐๐
1 reviews | Active since Jan 2020
This place is a shopping heaven. They have absolutely everything that you look for under one roof and a coffee shop if you feel to take a break in between your shopping.. The service is top class, friendly and effecient. Parking is abit limited and bearable. They have such wide viriety of everything that you can loose your self and loos track of time once you at merrypak.. I popped in there on Friday afternoon, was in a rush, limited time available and just needed some wrapping for gift, for a baby shower, my nephew, so it was kinda special for me and I wanted something unusual, unique but also classy, so to me the the wrapping must match the ribbon perfectly.. I was so amazed of the selection of wrapping and ribbons available.. Luckily there was an amazing assistant in that dept. I told her briefly what I needed and immediately she took me under her wing and also offered to wrap my gift as well, I was so impressed, of how she wrapped that gift with so much care, also choowlse the perfect ribbon to match my paper perfectly.. I wish I had taken a Pic of that gift.. It was just simply perfect, thank you merry pak for making me feel special and also know that you have a reall gem in that dept. If you ever need help for any event decor or just wrapping a gift, step in there and promise you won't regret it.. What an awsome shopping experience I had.. Will definitely go back there again. Merrypak you have just earned a life time client., perfect, friendly, efficient service.. Simply Topclass. ๐๐ I was in the service industry for years and good service was always a winner, not the price of a product but the type service of how you present that product.. It always set the platform and tone and build reputation for any future clients . ๐๐Merrypak Topckass service๐๐
1 reviews | Active since Jan 2020
I found a product I wanted to purchase on the Merrypak website but decided to come into the store to browse. I found the product on the shelf but the price was 25% higher in store (R285 online v R358 in store). This was the same item, with the same measurements, and same stock code. I went to enquire at customer services and they indicated that since their prices are "subject to change without notice" they would not honour the *current* price of the item as listed online. They were unphased about the discrepancy. I suggest that people consider simply ordering items online for collection at the Dispatch Counter since prices appear significantly hiked in store ๐
1 reviews | Active since Jan 2020
I found a product I wanted to purchase on the Merrypak website but decided to come into the store to browse. I found the product on the shelf but the price was 25% higher in store (R285 online v R358 in store). This was the same item, with the same measurements, and same stock code. I went to enquire at customer services and they indicated that since their prices are "subject to change without notice" they would not honour the *current* price of the item as listed online. They were unphased about the discrepancy. I suggest that people consider simply ordering items online for collection at the Dispatch Counter since prices appear significantly hiked in store ๐
1 reviews | Active since Jan 2020
I've recently purchased some items for a gift and could find everything under one roof. With the help of the friendly staff I was out within 20min..not only that I was on my lunch break and I could buy myself something to eat at their take away shop. This is definetly my go to shop for dyi gift wraps. I could get my documents printed ..there is so much they can do. Go and pop in there.. Thank you for your friendliness. Have a blessed festive season
1 reviews | Active since Jan 2020
I've recently purchased some items for a gift and could find everything under one roof. With the help of the friendly staff I was out within 20min..not only that I was on my lunch break and I could buy myself something to eat at their take away shop. This is definetly my go to shop for dyi gift wraps. I could get my documents printed ..there is so much they can do. Go and pop in there.. Thank you for your friendliness. Have a blessed festive season
1 reviews | Active since Jan 2020
I've ordered from Merrypak.co.za a few times and their service has always been excellent. I love the little surprises they send with the packages. My recent order over the New Year period arrived super fast and communication from them was on point every step of the way, even though I expected delays due to company closures etc. I had a problem with the item supplied this last time, but they have out performed other suppliers and are rectifying the problem super quick. I can recommend them quite happily. They have great products, great prices and exemplary service.
1 reviews | Active since Jan 2020
I've ordered from Merrypak.co.za a few times and their service has always been excellent. I love the little surprises they send with the packages. My recent order over the New Year period arrived super fast and communication from them was on point every step of the way, even though I expected delays due to company closures etc. I had a problem with the item supplied this last time, but they have out performed other suppliers and are rectifying the problem super quick. I can recommend them quite happily. They have great products, great prices and exemplary service.
1 reviews | Active since Jan 2020
Excellent service received, friendly and fast assistance, stock check and delivery. I would definitely recommend Merrypak for any packaging needs at very reasonable prices!
1 reviews | Active since Jan 2020
Excellent service received, friendly and fast assistance, stock check and delivery. I would definitely recommend Merrypak for any packaging needs at very reasonable prices!
1 reviews | Active since Jan 2020
Thank you to Rose from Merrypak. Always a pleasure doing business with you, you will always phone if there is a problem and offer alternatives if you have no stock!! Thank you for helping out on short notice over this holiday period!!
1 reviews | Active since Jan 2020
Thank you to Rose from Merrypak. Always a pleasure doing business with you, you will always phone if there is a problem and offer alternatives if you have no stock!! Thank you for helping out on short notice over this holiday period!!
1 reviews | Active since Jan 2020
I was shocked at the disgusting attitude of the staff members in this shop. The teller wanted to tell me how to wear a mask. I am a medical doctor working in the covid pandemic. Thank you for the tutorial
1 reviews | Active since Jan 2020
I was shocked at the disgusting attitude of the staff members in this shop. The teller wanted to tell me how to wear a mask. I am a medical doctor working in the covid pandemic. Thank you for the tutorial
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