CUSTOMER DISSATISFACTION

Item: Messaris Nuts & Crisps
Rating: 1
Author: Tania P

I purchased 2 packets of 125g Messaris crisps from Checkers & to my horror when I opened it I found that the packets were only filled to about a quarter.

I emailed them on the 7th of June & even included pictures of the bag, to express my disappointment at the fact that the bags were so empty & to date I have not had any feedback from Mikhail who I emailed. I even said in my email to Mikhail that if he was not the correct person to email that he should either forward my email to the correct person or give me the contact details so that I could get in touch with the relevant person. Does ignoring my email make me go away or rectify the situation? ABSOLUTELY NOT!

I WILL NEVER PURCHASE ANOTHER MESSARIS PRODUCT EVER AGAIN!

Helpful (0)

Replies (268)

Messaris Nuts & Crisps's replyOfficial

22 Jun 2022, 06:31

Hi Tania. Thank you for the review. Our records show that we emailed you on the same day ( June 7) as well as June 8th. Please check your SPAM folder on your Gmail account.

Best regards,

Messaris Nuts & Crisps's reply22 Jun 2022, 06:31

Official

Hi Tania. Thank you for the review. Our records show that we emailed you on the same day ( June 7) as well as June 8th. Please check your SPAM folder on your Gmail account.

Best regards,

Tania P's updateReviewer Update

22 Jun 2022, 06:35

I have checked & I have received absolutely nothing. So if there was a response please forward it to my email again so that I can check your response so that I can respond.

Tania P's update22 Jun 2022, 06:35

Reviewer Update

I have checked & I have received absolutely nothing. So if there was a response please forward it to my email again so that I can check your response so that I can respond.