Mi Handy Man
Claimed Business
Mi Handy Man
Claimed Business
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Mi Handy Man receives praise primarily for its customer support staff, with agents like Masana, Slindile Ngwenya, and Justin Lombard consistently recognised for their professionalism and helpfulness. However, a recurring concern involves unauthorised or unexpected debits from customer accounts, with several customers unaware they had subscribed. Notably, many positive reviews relate to staff assisting customers with cancellations rather than the core service itself, suggesting confusion around billing and sign-up processes that undermines trust.
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.7|12 Reviews
May '25 - Apr '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Mi Handy Man
Based on recent customer reviews, Mi Handy Man receives praise primarily for its customer support staff, with agents like Masana, Slindile Ngwenya, and Justin Lombard consistently recognised for their professionalism and helpfulness. However, a recurring concern involves unauthorised or unexpected debits from customer accounts, with several customers unaware they had subscribed. Notably, many positive reviews relate to staff assisting customers with cancellations rather than the core service itself, suggesting confusion around billing and sign-up processes that undermines trust.
Mi Handy Man has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Mi Handy Man across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePG
Penelope G
1 reviews | Active since Jan 2020
3 Mar 2026, 15:03
They keep on debitin...
They keep on debiting my account for the past two months and I've stopped it
Helpful (0)
|Replies (0)PG
Penelope G
1 reviews | Active since Jan 2020
3 Mar 2026, 15:03
They keep on debitin...
They keep on debiting my account for the past two months and I've stopped it
0
Replies (0)EC
Ellington C
1 reviews | Active since Jan 2020
23 Jan 2026, 15:06
Mi handy man are *****s
Mi handy man took money that I never said they could take from one of my accounts
Helpful (0)
|Replies (0)EC
Ellington C
1 reviews | Active since Jan 2020
23 Jan 2026, 15:06
Mi handy man are *****s
Mi handy man took money that I never said they could take from one of my accounts
0
Replies (0)JT
TN
Thabitha N
1 reviews | Active since Jan 2020
12 Dec 2025, 06:47
Thank you to Masana for helping me to cancel mi handyman
Thank you to Masana for helping me to cancel mi handyman
Helpful (0)
|Replies (0)TN
Thabitha N
1 reviews | Active since Jan 2020
12 Dec 2025, 06:47
Thank you to Masana for helping me to cancel mi handyman
Thank you to Masana for helping me to cancel mi handyman
0
Replies (0)LF
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