MP
Mike's Place
Claimed Business
MP
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJA
Junaid A
1 reviews | Active since Jan 2020
12 Dec 2024, 18:44
POOR CUSTOMER SERVICE/BAD SERVICE
Bad customer service salesman Sox Sityebi don't want to refund me. I purchased a starter by him came the next day because my starter didn't pack up was some other issue. Sox told me he can't refund me because its my mechanics fault.... Well even his name says it all Sox never buy there again ...
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Junaid A
1 reviews | Active since Jan 2020
12 Dec 2024, 18:44
POOR CUSTOMER SERVICE/BAD SERVICE
Bad customer service salesman Sox Sityebi don't want to refund me. I purchased a starter by him came the next day because my starter didn't pack up was some other issue. Sox told me he can't refund me because its my mechanics fault.... Well even his name says it all Sox never buy there again ...
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Bithiah P
1 reviews | Active since Jan 2020
3 Apr 2024, 08:48
UNSATISFIED CUSTOMER!
Two months ago I contacted Mike's Place for an engine for my vehicle. I was told the price is R15,000 and that as soon as I have the cash I can get the engine. I saved for 2 months and when I called them to purchase the engine, the price increased by an additional R2500. They aren't true to their word and take advantage of people in need. I am not happy with the way they conduct business. I called another place which I also spoke to 2 months ago and they honored the price initially provided to me, which I am grateful for. When I expressed my unhappiness in the matter, I was told I am welcome to complain as it does not harm their business which I found to be very sarcastic. They do not even deserve one star.
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Bithiah P
1 reviews | Active since Jan 2020
3 Apr 2024, 08:48
UNSATISFIED CUSTOMER!
Two months ago I contacted Mike's Place for an engine for my vehicle. I was told the price is R15,000 and that as soon as I have the cash I can get the engine. I saved for 2 months and when I called them to purchase the engine, the price increased by an additional R2500. They aren't true to their word and take advantage of people in need. I am not happy with the way they conduct business. I called another place which I also spoke to 2 months ago and they honored the price initially provided to me, which I am grateful for. When I expressed my unhappiness in the matter, I was told I am welcome to complain as it does not harm their business which I found to be very sarcastic. They do not even deserve one star.
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Jaco P
1 reviews | Active since Jan 2020
31 May 2023, 12:12
Mike's Place WHERE IS MY MONEY
Bought a Jeep 2.7 CRD motor Friday 19/5/2023 from them drove all the way to Clanwilliam to get it fitted by a mechanic. Lots of issues and motor refuses to start. Mechanic removed the motor and I took it back on Monday 22/05/2023 all the way back to Cape Town. Today is Wednesday 31/05/2023 and still no refund from them. Everyday a different excuse, Travis though is definitely one of the most helpful salespersons I've ever seen and met. He do everything possible from his side but the manager and HR with refunds is not helpful at all. I really hope someone see this and can relate with this scenario. Just another thought before anyone want to judge me, this was my 3rd motor I bought from them and the other engine's was excellent (Ford 2.5td WL and Honda DOHC).My family bought 7 motors from them and this was definitely the last.
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Jaco P
1 reviews | Active since Jan 2020
31 May 2023, 12:12
Mike's Place WHERE IS MY MONEY
Bought a Jeep 2.7 CRD motor Friday 19/5/2023 from them drove all the way to Clanwilliam to get it fitted by a mechanic. Lots of issues and motor refuses to start. Mechanic removed the motor and I took it back on Monday 22/05/2023 all the way back to Cape Town. Today is Wednesday 31/05/2023 and still no refund from them. Everyday a different excuse, Travis though is definitely one of the most helpful salespersons I've ever seen and met. He do everything possible from his side but the manager and HR with refunds is not helpful at all. I really hope someone see this and can relate with this scenario. Just another thought before anyone want to judge me, this was my 3rd motor I bought from them and the other engine's was excellent (Ford 2.5td WL and Honda DOHC).My family bought 7 motors from them and this was definitely the last.
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Evance K
1 reviews | Active since Jan 2020
20 Oct 2022, 17:04
Super faulty engine
I bought OPEL CORSA Z14XEP complete engine from them at a price of R12k. The engine was installed by a qualified mechanic and was approved for warranty of 90 days. After only I drove the car 500km the engine started smoking. They recalled the car into their workshop. A new engine replacement was done and was happy. After I drove the newly replaced engine another problem came, the car was not revving up and the head gasket was blown. I called them and ask me to bring the car back to their workshop. Afternoon over than 3 weeks the car is been released with the same problems not fixed. I have lost time and money but nothing has been done. Their workshopmanship is not recommendable. Please be careful with this company
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Evance K
1 reviews | Active since Jan 2020
20 Oct 2022, 17:04
Super faulty engine
I bought OPEL CORSA Z14XEP complete engine from them at a price of R12k. The engine was installed by a qualified mechanic and was approved for warranty of 90 days. After only I drove the car 500km the engine started smoking. They recalled the car into their workshop. A new engine replacement was done and was happy. After I drove the newly replaced engine another problem came, the car was not revving up and the head gasket was blown. I called them and ask me to bring the car back to their workshop. Afternoon over than 3 weeks the car is been released with the same problems not fixed. I have lost time and money but nothing has been done. Their workshopmanship is not recommendable. Please be careful with this company
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Noer C
1 reviews | Active since Jan 2020
24 Sept 2022, 09:54
Disappointed client
Excellent service from Travis he deserves the 5 stars but the company itself deserves none. It's now been 8 days since I returned a part to them. I was promised that I would receive a refund ASAP, Monday I was told the refund will be done, Tuesday I was told it will get done, on Wednesday I was told personally by the manager that the money will reflect in my account. On Thursday he promised me the money will reflect either the evening or Friday morning as he did the payment himself. I asked for proof of payment and he said he will send it to me. It's Saturday today, I haven't received a refund or my proof of payment as promised. When I bought this part from them I paid immediately, they didn't have to call, whatsapp and email me 5 million times just so they can receive refunds. All I got was empty promises, I'm a business owner aswell and it's my first time buying from them. I buy engines and parts regularly but they now chased away a loyal client. I'm not sure if this is how they do business but your clients always come first, making them happy comes first. Anyway I wouldn't recommend Mike's place to anyone, terrible customer service from the manager.
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Noer C
1 reviews | Active since Jan 2020
24 Sept 2022, 09:54
Disappointed client
Excellent service from Travis he deserves the 5 stars but the company itself deserves none. It's now been 8 days since I returned a part to them. I was promised that I would receive a refund ASAP, Monday I was told the refund will be done, Tuesday I was told it will get done, on Wednesday I was told personally by the manager that the money will reflect in my account. On Thursday he promised me the money will reflect either the evening or Friday morning as he did the payment himself. I asked for proof of payment and he said he will send it to me. It's Saturday today, I haven't received a refund or my proof of payment as promised. When I bought this part from them I paid immediately, they didn't have to call, whatsapp and email me 5 million times just so they can receive refunds. All I got was empty promises, I'm a business owner aswell and it's my first time buying from them. I buy engines and parts regularly but they now chased away a loyal client. I'm not sure if this is how they do business but your clients always come first, making them happy comes first. Anyway I wouldn't recommend Mike's place to anyone, terrible customer service from the manager.
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Hugo D
1 reviews | Active since Jan 2020
17 Feb 2021, 14:50
Some customers are idiots not the bussiness
So I see a lot of people complaining about engines smoking etc etc etc......... IF YOU BUY A SECOND HAND ENGINE REFURBISH THE DAMN THING. It's not going to be a new engine, if you want a new engine go to the dealership and pay 90 times the price. If you are not mechanically or financially savvy don't blame their business for your stupidity Haven't had any issues with Mike's place
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Hugo D
1 reviews | Active since Jan 2020
17 Feb 2021, 14:50
Some customers are idiots not the bussiness
So I see a lot of people complaining about engines smoking etc etc etc......... IF YOU BUY A SECOND HAND ENGINE REFURBISH THE DAMN THING. It's not going to be a new engine, if you want a new engine go to the dealership and pay 90 times the price. If you are not mechanically or financially savvy don't blame their business for your stupidity Haven't had any issues with Mike's place
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Francois B
1 reviews | Active since Jan 2020
27 Nov 2020, 14:53
MIKES PLACE IS NOT A PLACE TO BUY A MOTOR.
KAKSTE SERVICE WAT ENIGE EEM KAN KRY. HULLE SALES AGENT ASHLEY WEIER OM DIE MANAGER SE NOMMER TE GEE. AS JY VRA VIR JOU GELD TRUG LAAT WEET ASHLEY DAT JY DIT SAL KRY WANNEER HY SO SE NADAT JY HOM DIE OGGEND AL BEL. DIE OU HOORT NIE IN DIE TRADE NIE
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Francois B
1 reviews | Active since Jan 2020
27 Nov 2020, 14:53
MIKES PLACE IS NOT A PLACE TO BUY A MOTOR.
KAKSTE SERVICE WAT ENIGE EEM KAN KRY. HULLE SALES AGENT ASHLEY WEIER OM DIE MANAGER SE NOMMER TE GEE. AS JY VRA VIR JOU GELD TRUG LAAT WEET ASHLEY DAT JY DIT SAL KRY WANNEER HY SO SE NADAT JY HOM DIE OGGEND AL BEL. DIE OU HOORT NIE IN DIE TRADE NIE
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Junaid M
1 reviews | Active since Jan 2020
7 Nov 2019, 15:57
Not impressed at all.
I have had my engineer bought from Mike's place 4 weeks ago.. Paid lots of money for a bmw 320d motor might I add. The motor wasn't right mechanics said they heard funny noises on cylinder 3, anyway we had to send the car to Mike's place for them to investigate. We waited a week for them to book the car in as they said they were busy, car eventually went in on week 2 the Monday.. End of week 2 I visited Saturday to find out what's happening and they had not touched the car yet and this was on the first day of week 3. By tomorrow Friday it's the end of week 3...so my car is basically standing there for 4 weeks untouched.... So much for great service... My mechanic has mentioned to them to provide a full refund we will go elsewhere for another motor and they just kept on declining... With this service I will never ever recommend Mike's place as the service is absolutely putrid.
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Junaid M
1 reviews | Active since Jan 2020
7 Nov 2019, 15:57
Not impressed at all.
I have had my engineer bought from Mike's place 4 weeks ago.. Paid lots of money for a bmw 320d motor might I add. The motor wasn't right mechanics said they heard funny noises on cylinder 3, anyway we had to send the car to Mike's place for them to investigate. We waited a week for them to book the car in as they said they were busy, car eventually went in on week 2 the Monday.. End of week 2 I visited Saturday to find out what's happening and they had not touched the car yet and this was on the first day of week 3. By tomorrow Friday it's the end of week 3...so my car is basically standing there for 4 weeks untouched.... So much for great service... My mechanic has mentioned to them to provide a full refund we will go elsewhere for another motor and they just kept on declining... With this service I will never ever recommend Mike's place as the service is absolutely putrid.
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