ME
Mint express Melrose View
Unclaimed Business
ME
Mint express Melrose View
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGZ
Goitsemang Z
1 reviews | Active since Jan 2020
21 Mar 2025, 20:51
****roaches infestation
They gave us a room with ****roaches.. and dirty bedding.. went to the front desk to complain and they ddnt assist saying they can’t do anything about it. When you call the management line they also say they can’t assist .. there’s an infestation there and they don’t care about their clients
Helpful (0)
|Replies (0)GZ
Goitsemang Z
1 reviews | Active since Jan 2020
21 Mar 2025, 20:51
****roaches infestation
They gave us a room with ****roaches.. and dirty bedding.. went to the front desk to complain and they ddnt assist saying they can’t do anything about it. When you call the management line they also say they can’t assist .. there’s an infestation there and they don’t care about their clients
0
Replies (0)TL
Tracy L
1 reviews | Active since Jan 2020
18 Dec 2024, 09:35
Fantastic Hotel Wonderful Staff
I have had the BEST experience at this hotel and believe me, I have traveled extensively and stayed in some amazing hotels. From the front desk to the general manager, all the staff are professional and friendly. Willing to go the extra mile to make the guest comfortable. This hotel has made me feel like family, not just a random paying guest. Thank you Mint Express for everything. I have never felt more welcome. I don't know what Oscar is complaining about.
Helpful (0)
|Replies (0)TL
Tracy L
1 reviews | Active since Jan 2020
18 Dec 2024, 09:35
Fantastic Hotel Wonderful Staff
I have had the BEST experience at this hotel and believe me, I have traveled extensively and stayed in some amazing hotels. From the front desk to the general manager, all the staff are professional and friendly. Willing to go the extra mile to make the guest comfortable. This hotel has made me feel like family, not just a random paying guest. Thank you Mint Express for everything. I have never felt more welcome. I don't know what Oscar is complaining about.
0
Replies (0)OM
Oscar M
1 reviews | Active since Jan 2020
27 Jun 2022, 07:16
Mint is very bad
My take on mint. The stay itself was quiet and not bad. However the biggest issue i had with the room was the shower the hot water tap doesn't function. And when the water comes out it runs out while you bathing. Biggest red flag for me. I complained about it but reception laughed at me when I mentioned this. Didn't even take me seriously Not impressed at all and I wont be going back to this place again. Total waste of money really . Cooking was also an issue the smoke detector kept going off the whole time everything about mint disappointed me except the bed itself.
Helpful (0)
|Replies (0)OM
Oscar M
1 reviews | Active since Jan 2020
27 Jun 2022, 07:16
Mint is very bad
My take on mint. The stay itself was quiet and not bad. However the biggest issue i had with the room was the shower the hot water tap doesn't function. And when the water comes out it runs out while you bathing. Biggest red flag for me. I complained about it but reception laughed at me when I mentioned this. Didn't even take me seriously Not impressed at all and I wont be going back to this place again. Total waste of money really . Cooking was also an issue the smoke detector kept going off the whole time everything about mint disappointed me except the bed itself.
0
Replies (0)KM
Kagiso M
1 reviews | Active since Jan 2020
6 Oct 2021, 13:25
Unprofessional
I was physically attacked and sworn at by one of the receptionists named Neyo Rapoo. I even had to call the police to come an facilitate a mediation. I feel that the manager Lerato was reliable and provided a constructive solution to the matter. However I feel that employing men such as Neyo to be around women compromises the safety of the people living there.
Helpful (0)
|Replies (0)KM
Kagiso M
1 reviews | Active since Jan 2020
6 Oct 2021, 13:25
Unprofessional
I was physically attacked and sworn at by one of the receptionists named Neyo Rapoo. I even had to call the police to come an facilitate a mediation. I feel that the manager Lerato was reliable and provided a constructive solution to the matter. However I feel that employing men such as Neyo to be around women compromises the safety of the people living there.
0
Replies (0)