Mirua Solar & Technology
Claimed Business
Mirua Solar & Technology
Claimed Business
17 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Mirua Solar & Technology receives overwhelmingly positive feedback for professional solar installations, competitive pricing, and reliable after-sales support. Customers frequently praise team members like Michelle, Elvis, and Victor for their friendliness and expertise. The installation process is described as seamless, on time, and well explained. However, a small number of negative reviews raise serious concerns about the owner Ruan's communication style, describing interactions as dismissive and arrogant when customer grievances are raised, suggesting a gap in conflict resolution.
Performance(last 12 months):
0Trustindex Rating
#5Ranked In Home Services
13h 53mReply Time
50 NPSVery Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 27 min
TrustIndex
0
Ranking
#5
in Home Services
Avg Reply
13h 53m
NPS Score
50
Recommended: Very Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 27 min
Review Distribution
4.5|17 Reviews
May '25 - Apr '26
5(82.4%)
4(5.9%)
3(0%)
2(0%)
1(11.8%)
5(82.4%)
4(5.9%)
3(0%)
2(0%)
1(11.8%)
Frequently Asked Questions About Mirua Solar & Technology
Based on recent customer reviews, Mirua Solar & Technology receives overwhelmingly positive feedback for professional solar installations, competitive pricing, and reliable after-sales support. Customers frequently praise team members like Michelle, Elvis, and Victor for their friendliness and expertise. The installation process is described as seamless, on time, and well explained. However, a small number of negative reviews raise serious concerns about the owner Ruan's communication style, describing interactions as dismissive and arrogant when customer grievances are raised, suggesting a gap in conflict resolution.
Mirua Solar & Technology has a TrustIndex of 0 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 27 min. Hellopeter has tracked Mirua Solar & Technology across 80 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMG
Mervin G
1 reviews | Active since Jan 2020
10 Feb 2026, 13:02
Please don’t be ****med by Mirua
Please do not do business with this company. They treat people of colour very badly. The owner Ruan treats customers with no respect . When you have paid for a service and they can not provide a working product. They are rude and refuse to provide . The owner would reply and say. He responded but it’s lies he charged me call out of every time they came out . I have proof of all conversations etc. All comrades and BEE customers stay away from this company Mirua only takes care of their own people.
Helpful (0)
|Replies (0)MG
Mervin G
1 reviews | Active since Jan 2020
10 Feb 2026, 13:02
Please don’t be ****med by Mirua
Please do not do business with this company. They treat people of colour very badly. The owner Ruan treats customers with no respect . When you have paid for a service and they can not provide a working product. They are rude and refuse to provide . The owner would reply and say. He responded but it’s lies he charged me call out of every time they came out . I have proof of all conversations etc. All comrades and BEE customers stay away from this company Mirua only takes care of their own people.
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Andrew
1 reviews | Active since Jan 2020
10 Jan 2026, 07:33
I had a great experience using Mirua Solar
I had a great experience using Mirua Solar. They were effective, efficient and professional. They provide an excellent service and product that I simply can’t fault. I would highly recommend them to anyone.
Helpful (0)
|Replies (0)A
Andrew
1 reviews | Active since Jan 2020
10 Jan 2026, 07:33
I had a great experience using Mirua Solar
I had a great experience using Mirua Solar. They were effective, efficient and professional. They provide an excellent service and product that I simply can’t fault. I would highly recommend them to anyone.
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virnette A
1 reviews | Active since Jan 2020
2 Dec 2025, 05:28
Absolutely excellent service and price from the first call until the end installation
Absolutely excellent service and price from the first call until the end installation. Highly recommended with knowledgeable installer Came when they promised and explained everything
Helpful (0)
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virnette A
1 reviews | Active since Jan 2020
2 Dec 2025, 05:28
Absolutely excellent service and price from the first call until the end installation
Absolutely excellent service and price from the first call until the end installation. Highly recommended with knowledgeable installer Came when they promised and explained everything
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Rennie
1 reviews | Active since Jan 2020
25 Sept 2025, 13:07
I am pleased to say that from the first telephonic interaction to the site assessment, to the installation and even post assessment, the service was beyond exemplary
I am pleased to say that from the first telephonic interaction to the site assessment, to the installation and even post assessment, the service was beyond exemplary. I would actively recommend Mirua for their professionalism and their genuine commitment to the customer.
Helpful (0)
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Rennie
1 reviews | Active since Jan 2020
25 Sept 2025, 13:07
I am pleased to say that from the first telephonic interaction to the site assessment, to the installation and even post assessment, the service was beyond exemplary
I am pleased to say that from the first telephonic interaction to the site assessment, to the installation and even post assessment, the service was beyond exemplary. I would actively recommend Mirua for their professionalism and their genuine commitment to the customer.
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Sinah
1 reviews | Active since Jan 2020
20 Sept 2025, 15:37
Michelle was just excellent with he customer service and offered a reasonable and affordable solution for my elderly parents
Michelle was just excellent with he customer service and offered a reasonable and affordable solution for my elderly parents. The turnaround was as indicated. Highly recommend them. Just ask for Michelle.
Helpful (0)
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Sinah
1 reviews | Active since Jan 2020
20 Sept 2025, 15:37
Michelle was just excellent with he customer service and offered a reasonable and affordable solution for my elderly parents
Michelle was just excellent with he customer service and offered a reasonable and affordable solution for my elderly parents. The turnaround was as indicated. Highly recommend them. Just ask for Michelle.
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