POOR SERVICE

GUYS I'M NOT STILL GETTING ANY FEEDBACK FROM VUYISILE DLAMINI AND HER SUPERVIOUR ZAMA MTHETHWA. HOW CAN I PAY ZAR 4000,00 ON THE 01ST of APRIL 2026. THEN WHEN I RECEIVE MY STATEMENT IT'S SHOWS THAT I PAID ZAR 2600,00 ON THE 21ST OF APRIL. CAN THEY EXPLAIN WHY MY ZAR 4000,00 IS NOT IN MY STATEMENT.