M
Mobitronics
Unclaimed Business
M
Mobitronics
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Mobitronics
Mobitronics has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Mobitronics across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nthabiseng M
1 reviews | Active since Jan 2020
30 Jan 2026, 15:28
Unhappy customer
I purchased an iPhone 11 pre-owned from Mobitronix and I received it,it was beautiful but unfortunately from day one it did not have network and thought maybe it’s my location on the other side the battery the battery was not original it could not charge to full capacity,it only charged to 1% and once you removed it from the charger it would go off. I contacted them for return and it was returned then i was given another iPhone 11 which had a battery problem and screen.The phone screen would go darker and the battery would charge to full capacity after fully charged to 100% it would start decreasing from 100% until it goes off within second. I requested to return it for refund and they asked for a last chance which I refused. The phone was returned to them and after they received it they told me they detected liquid on the phone so unfortunately they can’t refund me. The liquid that I don’t know about just because I requested a refund. They send back the phone to me which is not working .
Helpful (0)
|Replies (0)NM
Nthabiseng M
1 reviews | Active since Jan 2020
30 Jan 2026, 15:28
Unhappy customer
I purchased an iPhone 11 pre-owned from Mobitronix and I received it,it was beautiful but unfortunately from day one it did not have network and thought maybe it’s my location on the other side the battery the battery was not original it could not charge to full capacity,it only charged to 1% and once you removed it from the charger it would go off. I contacted them for return and it was returned then i was given another iPhone 11 which had a battery problem and screen.The phone screen would go darker and the battery would charge to full capacity after fully charged to 100% it would start decreasing from 100% until it goes off within second. I requested to return it for refund and they asked for a last chance which I refused. The phone was returned to them and after they received it they told me they detected liquid on the phone so unfortunately they can’t refund me. The liquid that I don’t know about just because I requested a refund. They send back the phone to me which is not working .
0
Replies (0)LK
Lynn K
1 reviews | Active since Jan 2020
12 Dec 2025, 10:34
Unhappy Customer who bought an iPhone and you let me down - BIG TIME! Always check your battery health, or ask Mobitronics what the battery health is, before you purchase a phone.
I was so happy, I purchased an iPhone through Takealot, but Mobitronics was the provider. It said 'Pristine iPhone like New' - and it arrived and yes, it did look Pristine (not a single scratch or mark - I was so happy), but after one day of charging and the next day half way into the day, my battery was at 24%. This cannot be, as I charged it the previous evening. So, I went to the battery health under General Settings and it this battery was at 83% (now remember you cannot sell an iPhone that is under 83% as a 'Pristine like New phone' - I mean, legally, it says on their agreement, they cannot sell a 2nd hand phone that has a battery health of under 83% - so they sold me one on the actual cusp of the health. After 2 months (and I do not use my phone a lot at all (I am 42 and I don't even go onto Facebook) - I use it for WhatsApp, the camera occasionally and sometimes a call. My battery health AFTER TWO MONTHS of purchasing it was at 79% - it went down 4% in 2 months. Now, I have to charge my iPhone every single day, sometimes, twice a day (I have a wireless charger I have to carry around with me at all times). I wrote to them and they told me, as I purchased it 'through' Takealot, it's their issue - that's such *******, as it's their terrible battery. Anyway, I contacted Takealot, at least 20 time, and no response, nada, nothing. So, I've left a review on Takealot, but I will leave a review here because at some point you HAVE TO TAKE RESPONSIBILITY for what you did. You wrote 'Pristine iPhone like New' - knowing the battery was already almost a goner. It's unacceptable and for that, I will now go and do all the platform reviews (Google, Facebook, yelp etc) everywhere, so people can know how you operate.
Helpful (0)
|Replies (0)LK
Lynn K
1 reviews | Active since Jan 2020
12 Dec 2025, 10:34
Unhappy Customer who bought an iPhone and you let me down - BIG TIME! Always check your battery health, or ask Mobitronics what the battery health is, before you purchase a phone.
I was so happy, I purchased an iPhone through Takealot, but Mobitronics was the provider. It said 'Pristine iPhone like New' - and it arrived and yes, it did look Pristine (not a single scratch or mark - I was so happy), but after one day of charging and the next day half way into the day, my battery was at 24%. This cannot be, as I charged it the previous evening. So, I went to the battery health under General Settings and it this battery was at 83% (now remember you cannot sell an iPhone that is under 83% as a 'Pristine like New phone' - I mean, legally, it says on their agreement, they cannot sell a 2nd hand phone that has a battery health of under 83% - so they sold me one on the actual cusp of the health. After 2 months (and I do not use my phone a lot at all (I am 42 and I don't even go onto Facebook) - I use it for WhatsApp, the camera occasionally and sometimes a call. My battery health AFTER TWO MONTHS of purchasing it was at 79% - it went down 4% in 2 months. Now, I have to charge my iPhone every single day, sometimes, twice a day (I have a wireless charger I have to carry around with me at all times). I wrote to them and they told me, as I purchased it 'through' Takealot, it's their issue - that's such *******, as it's their terrible battery. Anyway, I contacted Takealot, at least 20 time, and no response, nada, nothing. So, I've left a review on Takealot, but I will leave a review here because at some point you HAVE TO TAKE RESPONSIBILITY for what you did. You wrote 'Pristine iPhone like New' - knowing the battery was already almost a goner. It's unacceptable and for that, I will now go and do all the platform reviews (Google, Facebook, yelp etc) everywhere, so people can know how you operate.
0
Replies (0)TP
SB
S B
1 reviews | Active since Jan 2020
19 Jun 2024, 14:36
Without a doubt, one of the worst purchases I have ever made.
In July 2023 I bought a refurbished iphone from Mobitronics. It was delivered promptly. I immediately noticed that the battery was not holding enough charge and contacted the owner. Her response was "Our devices are pre-owned but the battery should at least last half a day." This is ridiculous! A refurbished item should have a fully functional battery. It is now 9 months since I set-up the iphone and it heats-up when charging and the battery lasts for a matter of 2 or 3 hours. Without a doubt, this is one of the worst purchases I have ever made.
Helpful (0)
|Replies (0)SB
S B
1 reviews | Active since Jan 2020
19 Jun 2024, 14:36
Without a doubt, one of the worst purchases I have ever made.
In July 2023 I bought a refurbished iphone from Mobitronics. It was delivered promptly. I immediately noticed that the battery was not holding enough charge and contacted the owner. Her response was "Our devices are pre-owned but the battery should at least last half a day." This is ridiculous! A refurbished item should have a fully functional battery. It is now 9 months since I set-up the iphone and it heats-up when charging and the battery lasts for a matter of 2 or 3 hours. Without a doubt, this is one of the worst purchases I have ever made.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Sept 2023, 08:41
AMAZING SERVICE!
My daughter was looking for a good secondhand iPhone urgently and Monique from Mobitronics was recommended on TBE Facebook page by so many customers, I contacted her and within minutes she had the phone ready. I was unable to collect it the Friday afternoon, so Monique did me the biggest favour ever and met me at the shop on Saturday morning to accommodate my child. Well, I need not say anything more - that is SERVICE EXCELLENCE! Not only did she sell us the phone and put on the cover and screen protector, she also said if my daughter has a problem moving over pics etc from her old phone, to please contact her. Truly amazing customer service, this is coming from someone who is in market research and everything is about the service!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Sept 2023, 08:41
AMAZING SERVICE!
My daughter was looking for a good secondhand iPhone urgently and Monique from Mobitronics was recommended on TBE Facebook page by so many customers, I contacted her and within minutes she had the phone ready. I was unable to collect it the Friday afternoon, so Monique did me the biggest favour ever and met me at the shop on Saturday morning to accommodate my child. Well, I need not say anything more - that is SERVICE EXCELLENCE! Not only did she sell us the phone and put on the cover and screen protector, she also said if my daughter has a problem moving over pics etc from her old phone, to please contact her. Truly amazing customer service, this is coming from someone who is in market research and everything is about the service!
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Replies (0)AM
EG
Eugene G
1 reviews | Active since Jan 2020
10 Dec 2022, 17:42
Amazing service received
I ordered a brand new sealed in the box Iphone 14 256 through Monique at Mobitronics . What amazing service received. service was at the highest calibre . I received the phone sealed, in the box as from apple, and am very happy with the phone and service recieved. I would definitely recommend her a 100%. Thanks again Monique at Mobitronics. Very impressedwith such promt service . Eugene
Helpful (0)
|Replies (0)EG
Eugene G
1 reviews | Active since Jan 2020
10 Dec 2022, 17:42
Amazing service received
I ordered a brand new sealed in the box Iphone 14 256 through Monique at Mobitronics . What amazing service received. service was at the highest calibre . I received the phone sealed, in the box as from apple, and am very happy with the phone and service recieved. I would definitely recommend her a 100%. Thanks again Monique at Mobitronics. Very impressedwith such promt service . Eugene
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Replies (0)AM
Ashadieeyah M
1 reviews | Active since Jan 2020
9 Oct 2021, 03:22
Best service
Monique’s simply the best. Thanks for treating your customers like gold 👍🏿
Helpful (0)
|Replies (0)AM
Ashadieeyah M
1 reviews | Active since Jan 2020
9 Oct 2021, 03:22
Best service
Monique’s simply the best. Thanks for treating your customers like gold 👍🏿
0
Replies (0)