MS
Mochachos Southern Centre Bloemfontein
Unclaimed Business
MS
Mochachos Southern Centre Bloemfontein
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Mankie S
1 reviews | Active since Jan 2020
28 Mar 2025, 18:44
tendency of packaging missing item on one's order
everytime when i order food, there is a missing item, it happened for the third time now if i am not mistaken , and when i report it i have to go extra miles to get assistance, last time Mr D refunded me, however now i told them i dont want refund i want the item, i had to buy airtime call the shop explain what happened, the lady who assisted me said she will get back to me twice, after two hours i had to call the shop again and i was told they were looking at the camera and the people who work at the back said the y did include that missing item i told the lady that they can even send a driver with a camera to check whether my package had that missing item or not, i am not happy at all. finally i got the missing item after two hours
Helpful (0)
|Replies (0)MS
Mankie S
1 reviews | Active since Jan 2020
28 Mar 2025, 18:44
tendency of packaging missing item on one's order
everytime when i order food, there is a missing item, it happened for the third time now if i am not mistaken , and when i report it i have to go extra miles to get assistance, last time Mr D refunded me, however now i told them i dont want refund i want the item, i had to buy airtime call the shop explain what happened, the lady who assisted me said she will get back to me twice, after two hours i had to call the shop again and i was told they were looking at the camera and the people who work at the back said the y did include that missing item i told the lady that they can even send a driver with a camera to check whether my package had that missing item or not, i am not happy at all. finally i got the missing item after two hours
0
Replies (0)VK
Virgil K
1 reviews | Active since Jan 2020
8 Nov 2024, 19:01
Bad Worst No Empathy.
Placed an order at 19:15 never received the food. Get a message stating that order has been canceled. Supervisor blames the Uber driver for not collecting. at take away. Supervisor tells us to come pick. up the delivery which is a full 5 minute drive of which I don't have an vechile. Must I walk in the rain dark night to pickup food which was never delivered for over a hour and 45. WORST OF ALL MY KIDS WHICH ARE A 5 YEAR OLD, 9 Year old and 13 year old slept hungry without food. That to me is bad service on highest level spoke to the supervisor whom is insisting it's Bongani fault not theirs. I DON'T CARE WE HAD TO SLEEP HUNGRY... MUCHACHOS Southern Center Bloemfontein. My contact number is 0664993855
Helpful (0)
|Replies (0)VK
Virgil K
1 reviews | Active since Jan 2020
8 Nov 2024, 19:01
Bad Worst No Empathy.
Placed an order at 19:15 never received the food. Get a message stating that order has been canceled. Supervisor blames the Uber driver for not collecting. at take away. Supervisor tells us to come pick. up the delivery which is a full 5 minute drive of which I don't have an vechile. Must I walk in the rain dark night to pickup food which was never delivered for over a hour and 45. WORST OF ALL MY KIDS WHICH ARE A 5 YEAR OLD, 9 Year old and 13 year old slept hungry without food. That to me is bad service on highest level spoke to the supervisor whom is insisting it's Bongani fault not theirs. I DON'T CARE WE HAD TO SLEEP HUNGRY... MUCHACHOS Southern Center Bloemfontein. My contact number is 0664993855
0
Replies (0)