Moda Shoes
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Moda Shoes
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Boni N
1 reviews | Active since Jan 2020
12 Nov 2017, 11:36
R900 shoes
I needed a heel from Brooklyn store, they didn't have my size 8. I requested they order one. I received an sms two days later to pick up. I sent someone to pick up the pair. I tried on the shoe at home. The strips were too big on the ankle and tight on the toes. In less than 48hours I went to Moda Menlyn for a refund and refused. Called the area manager named Getrude who also refused and me I can do whatever I want. They don't do refunds. Even after I told her it was unlawful.
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Boni N
1 reviews | Active since Jan 2020
12 Nov 2017, 11:36
R900 shoes
I needed a heel from Brooklyn store, they didn't have my size 8. I requested they order one. I received an sms two days later to pick up. I sent someone to pick up the pair. I tried on the shoe at home. The strips were too big on the ankle and tight on the toes. In less than 48hours I went to Moda Menlyn for a refund and refused. Called the area manager named Getrude who also refused and me I can do whatever I want. They don't do refunds. Even after I told her it was unlawful.
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Anonymous
1 reviews | Active since Jan 2020
20 Jun 2017, 13:16
Never buy for Moda Shoes
<p>Never buy from Moda Shoes, they only to friendly to get the sale done and when you return the shoes due to a bad fit...you can't get your money back......even if you speak to the owner "that's their policy". Shocking!!!!</p> <p>https://www.facebook.com/Modanewtownards/…</p>
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Anonymous
1 reviews | Active since Jan 2020
20 Jun 2017, 13:16
Never buy for Moda Shoes
<p>Never buy from Moda Shoes, they only to friendly to get the sale done and when you return the shoes due to a bad fit...you can't get your money back......even if you speak to the owner "that's their policy". Shocking!!!!</p> <p>https://www.facebook.com/Modanewtownards/…</p>
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Chantalle K
1 reviews | Active since Jan 2020
31 Jan 2017, 05:17
Horrible customer service
<p>I bought a pair of High Heels on the 25the of January, two days later the 27th of January the cushion on the inside of the shoe came loose. I went back to Moda to show them. At the time I didn't have my slip or box, I said to the lady I'll be back on Monday with the slip and everything. She told me to take them off, I explained that I couldn't I have the where them for work but will she keep my size cause I already paid for them. Comming Monday the 30th I want to return them, the lady who assisted me is not there. I explained again what happened and that they said I can exchange them. They didn't have my size but she ordered it in for me and it would be there at 14h00 she will send me a sms. I went back at 17h00 didn't hear anything, but now someone else is assisting me. She then asks me why didn't I go back on Saturday she was waiting for me her regional manager was there she wanted to show her. I told her no I made arrangements for Monday. She then tells me to take them off now because its going to be a problem. I said again I have to where them for work I can't take them off, it's very uncomfortable I can feel the cushion is moving around on the inside. I don't understand why its a problem now if it wasn't on Friday. How do you expect of me to come back when you want me to, I'm sorry I work in retail aswell you never say that to a client! I'm not only paying for a **** product but service too. I will never again go back there and I will tell everyone not to go there aswell! Very dissapointed! This company doesn't even deserve 1 star to be honest. </p>
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Chantalle K
1 reviews | Active since Jan 2020
31 Jan 2017, 05:17
Horrible customer service
<p>I bought a pair of High Heels on the 25the of January, two days later the 27th of January the cushion on the inside of the shoe came loose. I went back to Moda to show them. At the time I didn't have my slip or box, I said to the lady I'll be back on Monday with the slip and everything. She told me to take them off, I explained that I couldn't I have the where them for work but will she keep my size cause I already paid for them. Comming Monday the 30th I want to return them, the lady who assisted me is not there. I explained again what happened and that they said I can exchange them. They didn't have my size but she ordered it in for me and it would be there at 14h00 she will send me a sms. I went back at 17h00 didn't hear anything, but now someone else is assisting me. She then asks me why didn't I go back on Saturday she was waiting for me her regional manager was there she wanted to show her. I told her no I made arrangements for Monday. She then tells me to take them off now because its going to be a problem. I said again I have to where them for work I can't take them off, it's very uncomfortable I can feel the cushion is moving around on the inside. I don't understand why its a problem now if it wasn't on Friday. How do you expect of me to come back when you want me to, I'm sorry I work in retail aswell you never say that to a client! I'm not only paying for a **** product but service too. I will never again go back there and I will tell everyone not to go there aswell! Very dissapointed! This company doesn't even deserve 1 star to be honest. </p>
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Anonymous
1 reviews | Active since Jan 2020
6 Sept 2016, 11:07
Pathetic Worst Customer services Ever
<p>On the 23 August 2016 I went to Moda shoes in Brooklyn to order a pair of shoes I liked very much. They had indicated to me prior that they did not have he shoes but would order from their sister branch in Menlyn. I was told that that if they order today then the soes are there the next day. I went again on the 24th and was told my shoes would be there on the 25th. On the 25th when i went i found out that my shoes were not ordered and the sales person who had told me that she placed my order was on leave. i then called the head office fuming and spoke to some lady who told me she would make a plan of getting hold of the menlyn branch and seeing if she could get my shoes delivered on that same day as i was not going to be around Brooklyn for the next 4 days and needed the shoes for an event i was attending on the 27th August. After an hour of no response from the headoffice I took it upon myself to call them again and guess what their phones were turned off. I am so disgusted and dissappointed in their customer care. It is appauling.</p>
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Anonymous
1 reviews | Active since Jan 2020
6 Sept 2016, 11:07
Pathetic Worst Customer services Ever
<p>On the 23 August 2016 I went to Moda shoes in Brooklyn to order a pair of shoes I liked very much. They had indicated to me prior that they did not have he shoes but would order from their sister branch in Menlyn. I was told that that if they order today then the soes are there the next day. I went again on the 24th and was told my shoes would be there on the 25th. On the 25th when i went i found out that my shoes were not ordered and the sales person who had told me that she placed my order was on leave. i then called the head office fuming and spoke to some lady who told me she would make a plan of getting hold of the menlyn branch and seeing if she could get my shoes delivered on that same day as i was not going to be around Brooklyn for the next 4 days and needed the shoes for an event i was attending on the 27th August. After an hour of no response from the headoffice I took it upon myself to call them again and guess what their phones were turned off. I am so disgusted and dissappointed in their customer care. It is appauling.</p>
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