MS
Montagu Springs
Unclaimed Business
MS
Montagu Springs
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Montagu Springs
Montagu Springs has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Montagu Springs across 38 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTS
Tammy S
1 reviews | Active since Jan 2020
3 Feb 2026, 10:13
-House Break-in at the resort.
Serious Security Failure, No CCTV, Suspected Inside Involvement & Zero Accountability If you value your family’s safety and your belongings, think twice before staying at Montagu Springs. What was meant to be a relaxing family weekend turned into a nightmare due to what I can only describe as gross negligence, *********** security, and extremely poor management. On Saturday, 10 January 2026 at around 8:00 pm, we left our villa for roughly an hour to visit the warm pools. Before leaving, the chalet was locked and the main bedroom door was closed. When we returned, we discovered that the main bedroom had been broken into, with access gained through the ensuite toilet window, and someone had clearly entered the room. This was not carelessness; this was a deliberate ******** entry into a secured unit. Guests should be able to trust that their belongings are safe inside a locked chalet. Clearly, that is not the case here. It then became even more concerning when we were told, very conveniently, that the 24-hour CCTV system “was not working”, despite CCTV surveillance being advertised in their brochures. The response from security was shocking. The staff were clueless, untrained, and completely unprepared. No urgency, no process, no assistance. We were left to deal with the situation ourselves and waited hours for SAPS, who could only issue a case number. We were also told incidents like this are “common,” which is extremely alarming. After checking out on Sunday 11th and returning home to Cape Town, one of the ****** phones was switched on and I was able to track it in real time. I immediately notified SAPS. The Sergeant on duty confirmed the tracked location was in very close proximity to a staff members residences linked to the resort. This raises extremely serious concerns and strongly suggests the possibility of inside involvement. Management’s behaviour has been just as unacceptable: The Managing Director only responds when repeatedly prompted Poor communication No accountability or urgency No proper follow-up Their insurance representative then dismissed our claim, hiding behind an indemnity form signed at check-in, as if that somehow excuses ********s forcibly entering a locked chalet and *****ing guests’ possessions. I repeatedly requested: An incident report. A copy of the indemnity form. To date, nothing has been provided. Between the failed CCTV, weak security measures, *********** staff, suspected internal links, and management’s dismissive attitude, it is clear that guest safety is not a priority at this resort. Our family holiday was ruined, we suffered financial losses, and we were treated like an inconvenience rather than victims. I strongly caution anyone considering staying at Montagu Springs, you are taking a serious risk with your belongings. Absolutely unacceptable.
Helpful (0)
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Tammy S
1 reviews | Active since Jan 2020
3 Feb 2026, 10:13
-House Break-in at the resort.
Serious Security Failure, No CCTV, Suspected Inside Involvement & Zero Accountability If you value your family’s safety and your belongings, think twice before staying at Montagu Springs. What was meant to be a relaxing family weekend turned into a nightmare due to what I can only describe as gross negligence, *********** security, and extremely poor management. On Saturday, 10 January 2026 at around 8:00 pm, we left our villa for roughly an hour to visit the warm pools. Before leaving, the chalet was locked and the main bedroom door was closed. When we returned, we discovered that the main bedroom had been broken into, with access gained through the ensuite toilet window, and someone had clearly entered the room. This was not carelessness; this was a deliberate ******** entry into a secured unit. Guests should be able to trust that their belongings are safe inside a locked chalet. Clearly, that is not the case here. It then became even more concerning when we were told, very conveniently, that the 24-hour CCTV system “was not working”, despite CCTV surveillance being advertised in their brochures. The response from security was shocking. The staff were clueless, untrained, and completely unprepared. No urgency, no process, no assistance. We were left to deal with the situation ourselves and waited hours for SAPS, who could only issue a case number. We were also told incidents like this are “common,” which is extremely alarming. After checking out on Sunday 11th and returning home to Cape Town, one of the ****** phones was switched on and I was able to track it in real time. I immediately notified SAPS. The Sergeant on duty confirmed the tracked location was in very close proximity to a staff members residences linked to the resort. This raises extremely serious concerns and strongly suggests the possibility of inside involvement. Management’s behaviour has been just as unacceptable: The Managing Director only responds when repeatedly prompted Poor communication No accountability or urgency No proper follow-up Their insurance representative then dismissed our claim, hiding behind an indemnity form signed at check-in, as if that somehow excuses ********s forcibly entering a locked chalet and *****ing guests’ possessions. I repeatedly requested: An incident report. A copy of the indemnity form. To date, nothing has been provided. Between the failed CCTV, weak security measures, *********** staff, suspected internal links, and management’s dismissive attitude, it is clear that guest safety is not a priority at this resort. Our family holiday was ruined, we suffered financial losses, and we were treated like an inconvenience rather than victims. I strongly caution anyone considering staying at Montagu Springs, you are taking a serious risk with your belongings. Absolutely unacceptable.
0
Replies (0)CB
Cherika B
1 reviews | Active since Jan 2020
12 Dec 2025, 07:57
Absolutely disappointing experience.
The place is poorly maintained. The braai was filthy still full of old meat from previous guests. The shower drain was blocked, so the water rose to my ankles every time I showered, and the shower leaks so badly that the bathroom floor ends up with water everywhere. The second bedroom the door can’t even open properly because the bed is in the way. That’s how cramped it is. The staff were disrespectful and rude from the start. They don’t make eye contact when you speak with them, and don’t seem to care about guests at all when you raise a query. We bought firewood from them, and when we opened it, it turned out to be old chairs cut up *****s, paint, and all. When we returned the wood and asked for a refund, they argued and refused to give the money back. Completely unprofessional. Noise levels are out of control. People scream and make noise until midnight then start again at 6am. No one enforces any rules and there’s zero respect for guests who want to sleep. Also don't let the photos on social media fool you. Its not the same standards as the photos. Never again. I don’t recommend this place to anyone.
Helpful (0)
|Replies (0)CB
Cherika B
1 reviews | Active since Jan 2020
12 Dec 2025, 07:57
Absolutely disappointing experience.
The place is poorly maintained. The braai was filthy still full of old meat from previous guests. The shower drain was blocked, so the water rose to my ankles every time I showered, and the shower leaks so badly that the bathroom floor ends up with water everywhere. The second bedroom the door can’t even open properly because the bed is in the way. That’s how cramped it is. The staff were disrespectful and rude from the start. They don’t make eye contact when you speak with them, and don’t seem to care about guests at all when you raise a query. We bought firewood from them, and when we opened it, it turned out to be old chairs cut up *****s, paint, and all. When we returned the wood and asked for a refund, they argued and refused to give the money back. Completely unprofessional. Noise levels are out of control. People scream and make noise until midnight then start again at 6am. No one enforces any rules and there’s zero respect for guests who want to sleep. Also don't let the photos on social media fool you. Its not the same standards as the photos. Never again. I don’t recommend this place to anyone.
0
Replies (0)kC
ked C
1 reviews | Active since Jan 2020
27 Feb 2025, 22:11
Rekindle Relations *(201)*628*3680 Love Spells Sandy Springs, FL Attraction spells To Get Back Your Ex
Obsession Love spells In Sandy Springs, FL, USA Are you seeking a reliable spell caster, psychic reading services near me, or an astrologer Whether you desire to rekindle your relationship with an ex, mend broken connections, attract genuine love, or delve into ***/******* spells, I am Chief Sam, an accomplished psychic, astrologer, and spell caster with over two and a half decades of experience. My services encompass potent and personalized love spells, astrology consultations, spiritual healing, and customized solutions tailored to meet the specific needs of your unique relationship. We delve into various divination methods, particularly those deeply rooted in African traditional healing. Our belief is that our ancestors and spirits impart enlightenment, wisdom, and divine guidance, empowering us to overcome life’s obstacles. Our knowledge has been meticulously passed down through generations, refined and expanded upon with each passing era. We embrace the occult, the paranormal, the spirit realm, and the mystical world. This website offers a diverse range of services to assist you in achieving your goals. • Relationship and Love Advice • Spiritual and Native Healing • Marriage Advice • Divorce Advice • Questions about your future, lost zest for life, or feelings of self-discovery • Questions about bad luck, seeking love, friendship, past *****s returning, or present *****s committing • Seeking success, power, fulfillment, happiness at home or work • Are you seeking protection, security, and peace of mind? • Are you seeking revenge, retribution, or a way to balance the scales? • Are you seeking the opposite *** and enhancing your appeal to them? • Are you seeking to control a person and have them follow your lead? • Are you seeking to disrupt a relationship, cause dissension, or create trouble? • Are you seeking wisdom, intelligence, and common sense? DISCLAIMER. Please note that traditional healing is not a precise science. Results may vary from person to person. Use these services at your own discretion.
Helpful (0)
|Replies (0)kC
ked C
1 reviews | Active since Jan 2020
27 Feb 2025, 22:11
Rekindle Relations *(201)*628*3680 Love Spells Sandy Springs, FL Attraction spells To Get Back Your Ex
Obsession Love spells In Sandy Springs, FL, USA Are you seeking a reliable spell caster, psychic reading services near me, or an astrologer Whether you desire to rekindle your relationship with an ex, mend broken connections, attract genuine love, or delve into ***/******* spells, I am Chief Sam, an accomplished psychic, astrologer, and spell caster with over two and a half decades of experience. My services encompass potent and personalized love spells, astrology consultations, spiritual healing, and customized solutions tailored to meet the specific needs of your unique relationship. We delve into various divination methods, particularly those deeply rooted in African traditional healing. Our belief is that our ancestors and spirits impart enlightenment, wisdom, and divine guidance, empowering us to overcome life’s obstacles. Our knowledge has been meticulously passed down through generations, refined and expanded upon with each passing era. We embrace the occult, the paranormal, the spirit realm, and the mystical world. This website offers a diverse range of services to assist you in achieving your goals. • Relationship and Love Advice • Spiritual and Native Healing • Marriage Advice • Divorce Advice • Questions about your future, lost zest for life, or feelings of self-discovery • Questions about bad luck, seeking love, friendship, past *****s returning, or present *****s committing • Seeking success, power, fulfillment, happiness at home or work • Are you seeking protection, security, and peace of mind? • Are you seeking revenge, retribution, or a way to balance the scales? • Are you seeking the opposite *** and enhancing your appeal to them? • Are you seeking to control a person and have them follow your lead? • Are you seeking to disrupt a relationship, cause dissension, or create trouble? • Are you seeking wisdom, intelligence, and common sense? DISCLAIMER. Please note that traditional healing is not a precise science. Results may vary from person to person. Use these services at your own discretion.
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MK
Ms. Kleinsmith
1 reviews | Active since Jan 2020
26 Dec 2024, 12:01
Local Montagu Springs resort caters for same clients year after year discriminating new clients
I tried to make a booking for December to January next year but the resort is booked out. Even for Easter 2026. This is not fair. The same people book as they leave the resort so the same people get to be there year after year. The resort doesn't give other people a fair chance to also enjoy the place. I know what I'm talking about. My family lives there. The resort is popular so they'll always get bookings but they look after the same people year after year. I guess it's a business. Money talks. So I'll take my money and invest in an international trip exploring other countries instead of ploughing into my own country. Highly disappointed in our local resorts.
Helpful (0)
|Replies (0)MK
Ms. Kleinsmith
1 reviews | Active since Jan 2020
26 Dec 2024, 12:01
Local Montagu Springs resort caters for same clients year after year discriminating new clients
I tried to make a booking for December to January next year but the resort is booked out. Even for Easter 2026. This is not fair. The same people book as they leave the resort so the same people get to be there year after year. The resort doesn't give other people a fair chance to also enjoy the place. I know what I'm talking about. My family lives there. The resort is popular so they'll always get bookings but they look after the same people year after year. I guess it's a business. Money talks. So I'll take my money and invest in an international trip exploring other countries instead of ploughing into my own country. Highly disappointed in our local resorts.
0
Replies (0)NC
Naziemah C
1 reviews | Active since Jan 2020
19 Nov 2024, 20:43
DISONEST! , THEY STOLE MY HUSBANDS NEW PUMA TAKKIES..
0 stars !!! if i had my ways ...the pleace has gone downhill...they killed my childhood memories..i will never go back !!!. THE CLEANING STAFF ARE DISONEST! , THEY STOLE MY HUSBANDS NEW PUMA TAKKIES... Dishonest staff and everyone cover up for each other...i have written a letter to the Sunday time and they are interested in my story!! STAY AWAY FROM Montequ Springs!!! they blatantly said it my fault for leave my thing behind and yet they have no disclaimer!!! they unprofessional rude dishonest. Let stay away and let them go bankrupt !!! no one has attempted to resolve to find the shoes...
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Naziemah C
1 reviews | Active since Jan 2020
19 Nov 2024, 20:43
DISONEST! , THEY STOLE MY HUSBANDS NEW PUMA TAKKIES..
0 stars !!! if i had my ways ...the pleace has gone downhill...they killed my childhood memories..i will never go back !!!. THE CLEANING STAFF ARE DISONEST! , THEY STOLE MY HUSBANDS NEW PUMA TAKKIES... Dishonest staff and everyone cover up for each other...i have written a letter to the Sunday time and they are interested in my story!! STAY AWAY FROM Montequ Springs!!! they blatantly said it my fault for leave my thing behind and yet they have no disclaimer!!! they unprofessional rude dishonest. Let stay away and let them go bankrupt !!! no one has attempted to resolve to find the shoes...
0
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