MP
Monteirose Projects
Unclaimed Business
MP
Monteirose Projects
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTG
Talitha G
1 reviews | Active since Jan 2020
13 Dec 2021, 08:17
Pathetic Service Claim 312344167
I had a leak in my geyser pipe in July. This caused damage to my bathroom and passage area. I called Outsurance and I paid the excess contractors Monteirose Projects came out and did the repair and caused further damage to another room next to the passage area. I informed the Monteirose Projects on the same day.. They told the contractors to paint up and the contractors refused to put the nails that fell out of the ceiling and advised they dont want to cause more damanage. About two weeks back i called them to inform that the ceiling is now caving in. Was assisted by Bongani in the complaints department. No one has called me back since. Very terrible service. Several calls and emails have met with no assistance.
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Talitha G
1 reviews | Active since Jan 2020
13 Dec 2021, 08:17
Pathetic Service Claim 312344167
I had a leak in my geyser pipe in July. This caused damage to my bathroom and passage area. I called Outsurance and I paid the excess contractors Monteirose Projects came out and did the repair and caused further damage to another room next to the passage area. I informed the Monteirose Projects on the same day.. They told the contractors to paint up and the contractors refused to put the nails that fell out of the ceiling and advised they dont want to cause more damanage. About two weeks back i called them to inform that the ceiling is now caving in. Was assisted by Bongani in the complaints department. No one has called me back since. Very terrible service. Several calls and emails have met with no assistance.
0
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Tony B
1 reviews | Active since Jan 2020
14 Oct 2020, 08:12
Monteirose Projects Rock
Hi, I unfortunately suffered water damage to my plastered ceiling. Monterose builders was the company of choice by Outsurance to effect repairs. The whole ceiling (6x5m) in my lounge had to be pulled down and replaced and re-plastered. I was not looking forward to the mess and inconvenience that this posed. The Monterose team arrived, protected the carpet, TV, electronics and sealed off the kitchen and rest of the house. Within five hours, the new ceiling was up and plastered and the crew left the site after cleaning up. Well done on a well oiled team and obviously a professionally run company. Thank you
Helpful (0)
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Tony B
1 reviews | Active since Jan 2020
14 Oct 2020, 08:12
Monteirose Projects Rock
Hi, I unfortunately suffered water damage to my plastered ceiling. Monterose builders was the company of choice by Outsurance to effect repairs. The whole ceiling (6x5m) in my lounge had to be pulled down and replaced and re-plastered. I was not looking forward to the mess and inconvenience that this posed. The Monterose team arrived, protected the carpet, TV, electronics and sealed off the kitchen and rest of the house. Within five hours, the new ceiling was up and plastered and the crew left the site after cleaning up. Well done on a well oiled team and obviously a professionally run company. Thank you
0
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Marisa B
1 reviews | Active since Jan 2020
12 Dec 2019, 02:31
Stay away even if they are appointed by OUTSURANCE
Stay away. Even if they are appointed by OUTSURANCE: no accountability, no supervision. Just invoices for payment. OUTSURANCE removed them from our site .... enough said.
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buyile M
1 reviews | Active since Jan 2020
2 Mar 2019, 12:46
Incompetent service from Monteirose Projects
I was assigned this contractor by my insurance to come fix my roof tiles. Appointment was set for 08h30 on 02/03/2019. They were late by 2hrs and when I called their office was directed to an emergency line by their answering system. When I called the line I was told that they could not locate my house on the GPS. They then arrived at 10h50am, assessed the job and left to go and fetch material for the work. At 14h44 they still have nit arrived back. Their manager has not responded to my message. I have spent a full day wasted waiting for incompetence
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buyile M
1 reviews | Active since Jan 2020
2 Mar 2019, 12:46
Incompetent service from Monteirose Projects
I was assigned this contractor by my insurance to come fix my roof tiles. Appointment was set for 08h30 on 02/03/2019. They were late by 2hrs and when I called their office was directed to an emergency line by their answering system. When I called the line I was told that they could not locate my house on the GPS. They then arrived at 10h50am, assessed the job and left to go and fetch material for the work. At 14h44 they still have nit arrived back. Their manager has not responded to my message. I have spent a full day wasted waiting for incompetence
0
Replies (0)BK
Billy K
1 reviews | Active since Jan 2020
9 Jun 2016, 13:16
unacceptable service
<p>They replace my geyser 3 weeks ago. After installing the new one they had to come back the same day to switch on a "switch" on the geyser as the water wasn't heating. WOW great quality control. Now today 9/6/2016 (3 weeks) down the line I don't have hot water again. I phone at 7:30 am the lady says "I'll come back to you". Still waiting and outsurance are no much better same story.</p>
Helpful (0)
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Billy K
1 reviews | Active since Jan 2020
9 Jun 2016, 13:16
unacceptable service
<p>They replace my geyser 3 weeks ago. After installing the new one they had to come back the same day to switch on a "switch" on the geyser as the water wasn't heating. WOW great quality control. Now today 9/6/2016 (3 weeks) down the line I don't have hot water again. I phone at 7:30 am the lady says "I'll come back to you". Still waiting and outsurance are no much better same story.</p>
0
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Suna van der Westhuizen
1 reviews | Active since Jan 2020
17 Jul 2015, 10:31
MONTEIROSE PROJETS
Outsurance appointed these contactors MONTEIROSE PROJECTS to replace our ceiling...<br> <br> They workers was really good but the admin and communications from their offices that I am sure doesn't even exist was terrible. They used Rhinoliters that wasn't even from their company and I think they were casuals from the street. These casual damaged my floors and skirtings. <br> <br> When I consulted them they didn't want to accept responsibility.. and the Owner Kobus put the phone down in my ear...<br> <br> How horrible is this guy blaming me for the damage..
Helpful (0)
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Suna van der Westhuizen
1 reviews | Active since Jan 2020
17 Jul 2015, 10:31
MONTEIROSE PROJETS
Outsurance appointed these contactors MONTEIROSE PROJECTS to replace our ceiling...<br> <br> They workers was really good but the admin and communications from their offices that I am sure doesn't even exist was terrible. They used Rhinoliters that wasn't even from their company and I think they were casuals from the street. These casual damaged my floors and skirtings. <br> <br> When I consulted them they didn't want to accept responsibility.. and the Owner Kobus put the phone down in my ear...<br> <br> How horrible is this guy blaming me for the damage..
0
Replies (0)