TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Before buying from Motoquipe, read the reviews in Trustpilot & Product Review. You will save yourself money and a whole lot of hassle. This company has been reported to the ACCC for their misleading advertising. The ACCC made Motoquipe state on their webpage that Motoquipe car covers are only good for six weeks! They tried to get away with saying it was on the package, but buyers only saw the package AFTER the covers had been bought and posted some 10 days later…. Very misleading. Read the reviews before buying from Motoquipe, there are far better suppliers on the internet.
1 reviews | Active since Jan 2020
Before buying from Motoquipe, read the reviews in Trustpilot & Product Review. You will save yourself money and a whole lot of hassle. This company has been reported to the ACCC for their misleading advertising. The ACCC made Motoquipe state on their webpage that Motoquipe car covers are only good for six weeks! They tried to get away with saying it was on the package, but buyers only saw the package AFTER the covers had been bought and posted some 10 days later…. Very misleading. Read the reviews before buying from Motoquipe, there are far better suppliers on the internet.
1 reviews | Active since Jan 2020
What absolute junk this company sells. I bought two car covers costing over $600 for the two thinking they would be worth the money and be good quality….WRONG! They degraded and fell apart only to end up as landfill. When I contacted Motoquip, they came up with a lame excuse that the car covers can only be use for SIX WEEKS….. ! This wasn’t in the description of the car covers on the website, if I’d known they’d only be good for six weeks I’d have bought elsewhere. The only time I knew of this was after contacting Motoquipe because the car covers were falling apart. I took my complaint to the ACCC as Motoquipe had not indicated BEFORE my purchase that the car covers would fall apart if used for six weeks, the ACCC made Motoquipe print on the website that the car covers were only good for six weeks due to miss advertising to grab sales. Even Motoquipe’s CUSTOM seat covers are very poor quality! Do yourself a favour, look after your hard earned cash and read the reports about Motoquipe, there are far better suppliers who honestly deserve your business by selling good quality products at a good price. $600 for two car covers that last SIX WEEKS…. What a joke.
1 reviews | Active since Jan 2020
What absolute junk this company sells. I bought two car covers costing over $600 for the two thinking they would be worth the money and be good quality….WRONG! They degraded and fell apart only to end up as landfill. When I contacted Motoquip, they came up with a lame excuse that the car covers can only be use for SIX WEEKS….. ! This wasn’t in the description of the car covers on the website, if I’d known they’d only be good for six weeks I’d have bought elsewhere. The only time I knew of this was after contacting Motoquipe because the car covers were falling apart. I took my complaint to the ACCC as Motoquipe had not indicated BEFORE my purchase that the car covers would fall apart if used for six weeks, the ACCC made Motoquipe print on the website that the car covers were only good for six weeks due to miss advertising to grab sales. Even Motoquipe’s CUSTOM seat covers are very poor quality! Do yourself a favour, look after your hard earned cash and read the reports about Motoquipe, there are far better suppliers who honestly deserve your business by selling good quality products at a good price. $600 for two car covers that last SIX WEEKS…. What a joke.
1 reviews | Active since Jan 2020
I purchase a homequip mosquito repeller from dischem, about two weeks later the device started beeping we replaced the cartridge as we thought it might be empty, after spending R150 for the 2 cartridges the device is still beeping, I send a message to motoquip / homequip via Facebook messenger, sent an email and called, when I called I was told that a consultant would call me back, it is now almost 2 months later and I'm still sitting with a device and 2 cartridges I can't use. This is the worst after sales service or product support I have experienced and would not recommend the motoquip or homequip product to any one.
1 reviews | Active since Jan 2020
I purchase a homequip mosquito repeller from dischem, about two weeks later the device started beeping we replaced the cartridge as we thought it might be empty, after spending R150 for the 2 cartridges the device is still beeping, I send a message to motoquip / homequip via Facebook messenger, sent an email and called, when I called I was told that a consultant would call me back, it is now almost 2 months later and I'm still sitting with a device and 2 cartridges I can't use. This is the worst after sales service or product support I have experienced and would not recommend the motoquip or homequip product to any one.
1 reviews | Active since Jan 2020
Purchased Moto-Quip Door Protectors for my car. It scratched all 4 doors. Kindly contact me someone from this company. Somebody need to pay for the damages. I purchased these items on Takealot.com
1 reviews | Active since Jan 2020
Purchased Moto-Quip Door Protectors for my car. It scratched all 4 doors. Kindly contact me someone from this company. Somebody need to pay for the damages. I purchased these items on Takealot.com
1 reviews | Active since Jan 2020
Gary from Motoquip responded to my query about a battery charger and went out of his way, above and beyond, to assist in finding the correct charger for my needs. Great technical knowledge and very helpful.
1 reviews | Active since Jan 2020
Excellent help and service. After I complained about my trailer cover that was torn. They send their rep. Mohammed and he helped me so well. And made sure my cover was replaced . He did it all personally. Many thank
1 reviews | Active since Jan 2020
Excellent help and service. After I complained about my trailer cover that was torn. They send their rep. Mohammed and he helped me so well. And made sure my cover was replaced . He did it all personally. Many thank
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