Nobody works there

The worst people they are never in office it takes the whole day.....yes the whole day for anybody in the service center to answer their phone. They don't care about the individual. Lets not get started on the customer care department they are never there to complain to either. The only people there are the receptionist and they cannot do anything ......... the DP well he is on leave and guess what?? no one to fills his shoes. This must be the worst place for customer service I thought I was phoning the post office. Even they would do better. Disgraceful absolutely disgraceful please don't go there they don't want to work and they don't work. THIS IS PART OF THE MOTUS GROUP WHAT A JOKE