Pathetic Game online

Game online pathetic,I order online on 05/05/2020,the onthe 14th of May they send an email saying your order is on its way I haven’t received it,that was Thursday so today 18/05/2020 they send another email saying here is to confirm that u have received your order imagine such rubbish,i tried calling them email them bt they don’t answer,i have never experience such nonsense in my life.im so disappointed ☹️