USELESS COMPANY - DONT WASTE YOUR TIME

I did my training with MPC back in 2020 shortly before lockdown was announced. Did my full TEFL training and was about to start my "live days" when myself and a bunch of fellow recruits at the time were all blatantly ignored and blocked when asking for updates about our "live days" and future at the company with the looming pandemic. It's been three years and I've been emailing them consistently asking for a proper updated e-copy of my TEFL certificate as well as guidance as to when I can come and collect my physical copy and apply for jobs abroad. Happy to report they are still as useless as back in 2020. They blatantly ignore my Whatsapps, emails, calls etc. and I still don't have a proper e-copy or physical copy from them. I eventually reached out to the company who issued the certificate (TEFL Professional Development Institute) and within half an hour I not only had a proper, LEGIBLE e-copy, but they have a team searching for my records and my physical certificate. God help them if I show up at the Century City branch to collect it, because I've had enough of these people with their poor communication and **** excuses.