TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a 3 in 1 travel system form Muhelos who was at the Dischem Baby expo at Grand West, Cape Town in August 2019 for babys arrival in 2020 . I tried to contact Dean Hall about a repair for the prams wheel. He responded and said he would contact the supplier. Dean Hall was kind and seemed helpful but then stopped replying to me. I have send them messages from their website and to his phone. I spend a good amount on the travel system and feel robbed. Dischem is my go to shop for baby products and trusted that this company was legit because it was at the expo. It was a waste of money because I need to buy a new travel system instead of just doing a repair.
1 reviews | Active since Jan 2020
I bought a 3 in 1 travel system form Muhelos who was at the Dischem Baby expo at Grand West, Cape Town in August 2019 for babys arrival in 2020 . I tried to contact Dean Hall about a repair for the prams wheel. He responded and said he would contact the supplier. Dean Hall was kind and seemed helpful but then stopped replying to me. I have send them messages from their website and to his phone. I spend a good amount on the travel system and feel robbed. Dischem is my go to shop for baby products and trusted that this company was legit because it was at the expo. It was a waste of money because I need to buy a new travel system instead of just doing a repair.
1 reviews | Active since Jan 2020
Poor business ethics, Scam... we have tried since March 2020 to get help with this car baby chair, the components are made with such bad materials, the IsoFix is broken, the swivel mechanism is broken, for the price of this chair it feels like the biggest scam. I have contacted Dean Hall but nothing has come of it, just fake promises, they selling safety equipment for babies that is not safe, heaven forbid... this is total rubbish, wish they could come pick this chair up and give a refund, not even interested in repairs.
1 reviews | Active since Jan 2020
Poor business ethics, Scam... we have tried since March 2020 to get help with this car baby chair, the components are made with such bad materials, the IsoFix is broken, the swivel mechanism is broken, for the price of this chair it feels like the biggest scam. I have contacted Dean Hall but nothing has come of it, just fake promises, they selling safety equipment for babies that is not safe, heaven forbid... this is total rubbish, wish they could come pick this chair up and give a refund, not even interested in repairs.
1 reviews | Active since Jan 2020
Paid IN FULL for a travel system in Nov 2019. Still haven’t received it. It’s been more than a year now.....They don’t reply to my mails either.
1 reviews | Active since Jan 2020
Paid IN FULL for a travel system in Nov 2019. Still haven’t received it. It’s been more than a year now.....They don’t reply to my mails either.
1 reviews | Active since Jan 2020
Biggest scammers on the market. We paid full amount in November 2019 and was promised delivery early January. We still have no system and now they are unable to repay our moneys, we had to buy another system. Apparently they will see to have stock end of 2020 after which they will send us the system Upon requesting a refund they informed us they will charge a 30% cancellation fee. Worst Company on the market
1 reviews | Active since Jan 2020
Biggest scammers on the market. We paid full amount in November 2019 and was promised delivery early January. We still have no system and now they are unable to repay our moneys, we had to buy another system. Apparently they will see to have stock end of 2020 after which they will send us the system Upon requesting a refund they informed us they will charge a 30% cancellation fee. Worst Company on the market
1 reviews | Active since Jan 2020
We ordered a stroller and paid a 60% deposit. We were promised the pram the following week. After a month we didn’t hear from them unless we followed up. Still no pram, we requested a refund which he said will take 5-7 days, well that time has also elapsed and no refund and he ignores us completely
1 reviews | Active since Jan 2020
We ordered a stroller and paid a 60% deposit. We were promised the pram the following week. After a month we didn’t hear from them unless we followed up. Still no pram, we requested a refund which he said will take 5-7 days, well that time has also elapsed and no refund and he ignores us completely
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