TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Ons was by Mustang Sally's en het gevoel ons was in n glasasteel. Het lank gesit en wag om bedien te word,het op gestaan en uit geloop,wou kla oor die swak diens maar die jong dame met ligte hare was nie beskikbaar nie. Sal nie mense aanbeveel nie. Baie swak.
1 reviews | Active since Jan 2020
Ons was by Mustang Sally's en het gevoel ons was in n glasasteel. Het lank gesit en wag om bedien te word,het op gestaan en uit geloop,wou kla oor die swak diens maar die jong dame met ligte hare was nie beskikbaar nie. Sal nie mense aanbeveel nie. Baie swak.
1 reviews | Active since Jan 2020
The service I received at mustang Hatfield is heartbreaking , the white lady at the door by the name Carln made me wait outside for the whole hour with my baby while she allowed white and white lady Indian people to go in , I don't know want to pull out the ****** card but I kinda felt discriminated
1 reviews | Active since Jan 2020
The service I received at mustang Hatfield is heartbreaking , the white lady at the door by the name Carln made me wait outside for the whole hour with my baby while she allowed white and white lady Indian people to go in , I don't know want to pull out the ****** card but I kinda felt discriminated
1 reviews | Active since Jan 2020
Hatfield branch - unenthusiastic waiters. Gimickey. Felt like a horror show with no patrons. Staff were on their phones the whole time. The hsppy birthday song sounded scary, no one even smiled. Very off putting inauthentic vibe.
1 reviews | Active since Jan 2020
Hatfield branch - unenthusiastic waiters. Gimickey. Felt like a horror show with no patrons. Staff were on their phones the whole time. The hsppy birthday song sounded scary, no one even smiled. Very off putting inauthentic vibe.
1 reviews | Active since Jan 2020
Mustang Sally's Hatfield We love this restaurant, always have amazing food. Took my family from far away there last night for a celebration. Service was super slow, but we dealt with that as the waitress was very sweet and did her best. When the bill came, prices were different from what was on the menu and the flyer on the table. Called the manager, he just said it was new prices and we should ignore the menu. Obviously that isn't right as people order based on prices as well. He then said we can pay the menu prices but he'll deduct the difference from the waiter's tip!!!! This manager's name is Tony. He got really arrogant and rude and started fighting with us, saying that he would rather start cashing up so they can close than worrying about price differences with us. It was 21:00. Never have I ever seen a manager treat paying customers so badly. It was a large table and a large bill, but this manager just treated us so poorly. He fighted and then left, even though it was their fault. He treats customers and waiters teriibly.
1 reviews | Active since Jan 2020
Mustang Sally's Hatfield We love this restaurant, always have amazing food. Took my family from far away there last night for a celebration. Service was super slow, but we dealt with that as the waitress was very sweet and did her best. When the bill came, prices were different from what was on the menu and the flyer on the table. Called the manager, he just said it was new prices and we should ignore the menu. Obviously that isn't right as people order based on prices as well. He then said we can pay the menu prices but he'll deduct the difference from the waiter's tip!!!! This manager's name is Tony. He got really arrogant and rude and started fighting with us, saying that he would rather start cashing up so they can close than worrying about price differences with us. It was 21:00. Never have I ever seen a manager treat paying customers so badly. It was a large table and a large bill, but this manager just treated us so poorly. He fighted and then left, even though it was their fault. He treats customers and waiters teriibly.
1 reviews | Active since Jan 2020
If i could i would rate you zero Bad service Waited to be served for an hour just for a simple ice cream its not the first time i came here and received bad service with rude waiters i kindly request this changes i wouldn't recommend this place to anyone Truly disappointed
1 reviews | Active since Jan 2020
If i could i would rate you zero Bad service Waited to be served for an hour just for a simple ice cream its not the first time i came here and received bad service with rude waiters i kindly request this changes i wouldn't recommend this place to anyone Truly disappointed
1 reviews | Active since Jan 2020
Brining my family to Mustang Sally's for the first time just to try the place. Upon arrival, the Door lady, Jane, almost insists on us sitting at the table RIGHT at the door. We accept. Keep quiet and order. Two minutes after the arrival of our food, while we're still eating, Jane comes to our table with a never heard before request. May we please move from our seats so she can accommodate people arriving who are gonna be 15 at their table. So she wants to move our food, my kids, and everything IN THE MIDDLE of our meal, to the back side of the restaurant. This after she already told us they don't have anymore tables available in the restaurant. We immediately asked for the bill and doggy bags, and went on our merry way. A ruined experience for my kids and myself. Never again!
1 reviews | Active since Jan 2020
Brining my family to Mustang Sally's for the first time just to try the place. Upon arrival, the Door lady, Jane, almost insists on us sitting at the table RIGHT at the door. We accept. Keep quiet and order. Two minutes after the arrival of our food, while we're still eating, Jane comes to our table with a never heard before request. May we please move from our seats so she can accommodate people arriving who are gonna be 15 at their table. So she wants to move our food, my kids, and everything IN THE MIDDLE of our meal, to the back side of the restaurant. This after she already told us they don't have anymore tables available in the restaurant. We immediately asked for the bill and doggy bags, and went on our merry way. A ruined experience for my kids and myself. Never again!
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