MS
My Supplier
Unclaimed Business
MS
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Anonymous
1 reviews | Active since Jan 2020
23 Apr 2021, 06:28
TimeX SA and Treger Brands
I sent a TimeX watch that was under warranty for repairs 5 months ago to Treger Brands and to date I still haven't received it back. At first i was told that they cant fix the watch and i am suppose to pay 700 for a replacement. I have been trying to get hold of the manager there by the name Paulla for the past 3 months without success. I call her office every second day and leave messages but she never calls back. The receptionist is also not very helpful as she just transfers calls and they bounce. When i ask them to pass the message to Paulla they say i must keep calling her. I just want my watch back nothing else. The supply something they can't fix, and charge customers for replacements? That i find very ridiculous. support@tregerbrandsworkshop.zendesk.co, raquel@tregergroup.co.za
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Anonymous
1 reviews | Active since Jan 2020
23 Apr 2021, 06:28
TimeX SA and Treger Brands
I sent a TimeX watch that was under warranty for repairs 5 months ago to Treger Brands and to date I still haven't received it back. At first i was told that they cant fix the watch and i am suppose to pay 700 for a replacement. I have been trying to get hold of the manager there by the name Paulla for the past 3 months without success. I call her office every second day and leave messages but she never calls back. The receptionist is also not very helpful as she just transfers calls and they bounce. When i ask them to pass the message to Paulla they say i must keep calling her. I just want my watch back nothing else. The supply something they can't fix, and charge customers for replacements? That i find very ridiculous. support@tregerbrandsworkshop.zendesk.co, raquel@tregergroup.co.za
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