MZANSI HOLIDAYS YOU RIPPED ME OFF

THIS COMPANY TREATED ME VERY BAD.DECEMBER THEY BOOKED ME AN ACCOMODATION IN A PLACE THAT IS BANNED TO OPERATE THE PLACE IS DIRTY NO ELECTRICITY NO PARKING NO KITCHEN NO DINING PLACE THE BAR IS NOT OPERATING THE ROOF LEAKS FOOD IS PREPARED ON A FIRE WITH WOOD ON THE GROUND THE BATH SOAP IS POURED IN BOTTLES ...IT WAS SCARY. I THEN CONTACTED MZANSI TO INFORM THEM OF MY PREDICAMENT BUT WOW I GOT A BAG OF ROTTEN POTATOES INSTEAD OF SYMPATHY NOR SOLUTION THE LADY CALLED THOBILE WAS SO RUDE WHEN I ASKED HOW COULD THEY BOOK SUCH A PLACE SHE INSTEAD ARGUED WITH ME I STILL HAVE THE TEXTS I REQUESTED THE MANAGER HE WAS WORSE AND AT THAT TIME I'M IN THE MIDDLE OF NOWHERE IN MPUMALANGA IN THE DARK PLACE ****KY I THEN REQUESTED THEM TO DISCONTINUE MY MEMBERSHIP WITH THEM BUT THOBILE TOLD ME THAT THERE'S NO WAY THAT I CAN LEAVE THE COMPANY WHETHER HAPPY OR NOT AND SHE WAS BOLD AND SURE ABOUT IT THE PLACE WAS UNBEARABLY NOT CONDUCIVE I HAD TO SLEEP ONLY THAT NIGHT AND LEAVE I TRIED TO CANCEL THE DEBIT ORDER ON MY BANKING APP AND FOUND OUT THAT THE COMPANY MZANSI BLOCKED THE REVERSAL AND CANCELLATION HENCE THE LADY AND MANAGER WERE SO RUDE AND INCONSIDERATE TO MY COMPLAINT AND QUERY I WENT TO THE BANK AND STILL CAN'T REVERSE NOR CANCEL THE SUB I CHAT WITH SANDILE WHO SIGNED ME TO JOIN THE CLUB AND INFORMED HIM ABOUT MY CHALLENGE BUT HE BLOCKED ME I THEN TOOK A TRIP TO THEIR OFFICES WHEN THEY OPENED ON THE 6TH AND FOUND THAT THE ADDRESS ON THEIR PAGE IS INVALID AS I DROVE AROUND LOOKING FOR THE OFFICE NO ONE KNEW THE COMPANY I THEN REQUESTED ASSISTANCE FROM THE AVIATION GROUP COMPANY INTHE OFFICE PARK TO ASSIST SHE CALLED THE MZANSI TO REQUEST THE ADDRESS BUT THOBILE GAVE HER A HARD TIME AND PROMISED TO SEND THE ADDRESS TO US INSTEAD OF GIVING THE ADDRESS,I THEN SENT HER A MESSAGE REQUESTING THE CORRECT ADDRESS BUT STILL SHE TOOK ME FROM PILLAR TO POST DIDN'T GIVE ME THE ADDRESS SHE TOLD ME I CAN'T JUST COME IN THE OFFICE EVEN THOUGH I'M A CLIENT AND SHE KNEW ABOUT MY COMPLAIN BUT SHE COULDN'T GIVE ME THE ADDRESS. I DIDN'T GIVE UP I PURSUED HER BECAUSE THEY DEBITED MY ACCOUNT AGAIN AND I CAN'T REVERSE NOR CANCEL SHE EVENTUALLY GAVE ME AN APPOINTMENT A WEEK AFTER BUT NO ADDRESS I THEN DEMANDED IT AND SHE GAVE ME ANOTHER ONE.I WENT TO THAT PLACE TO LOOK FOR THEIR OFFICES I COULDN'T FIND ON THE LIST OF COMPANIES UNTIL I ASKED THE SECURITY WHO ALSO HAD TO CALL THE PERSON INCHARGE AND SHE TOLD US THAT THEY RENTED A PLACE BUT NOT ON THEIR NAME ITS UNDER SYSTEMS SO EVEN IF YOU CAN GO AND LOOK FOR THE OFFICE WITHOUT ASSISTANCE YOU CANT FIND IT. AND THE OFFICE WAS CLOSED NOT OPEN AS PER THE ANNOUNCEMENT THAT IT WLL BE OPEN ON THE 6TH . I THEN TEXTED THOBILE AGAIN TO REQUEST THE ACCOUNT DEPARTMENT BUT SHE TOLD ME THAT I CAN'T TALK TO THE DEPARTMENT I MUST SEND THE MESSAGE TO THE SAME WATSUP NUMBER SHE USES SHE WILL CONVEY THE MESSAGE.I DID I SENT A MESSAGE TO REQUEST CANCELLATION AND TO TELL THEM TO STOP DEBITING MY ACCOUNT BUT SHE RESPONDED AGAIN THAT THAT REQUEST CANNOT BE DONE MEANING WHETHER DISSATISFIED OR NOT BY FIRE BY FORCE I MUST BE A MEMBER THEY MUST CONTINUE TO DEBIT MY ACCOUNT WHILE I CAN'T GET WHAT THEY PROMISED WHICH IS NEGOTIATING DISCOUNTS AND HELPING WITH FINDING SUITABLE ACCOMMODATION BUT THEY FAILED SAD IS PAID FOR MORE TYAN A YEAR AND IT WAS MY FIRST BOOKING WITH THEM BUT I AM ENOUGH I CAN'T GO ON WITH SUCH COMPANY.THE LADY IS BULLY THE MANAGER IS WORSE UNFORTUNATELY I COULDN'T GET HIS NAME