National Debt Advisors
Claimed Business
National Debt Advisors
Claimed Business
2,399 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
National Debt Advisors
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, National Debt Advisors is widely praised for warm, knowledgeable consultants who guide clients through debt review with patience and clarity. Customers frequently name specific agents who made stressful financial situations feel manageable. However, a meaningful minority describe serious breakdowns around clearance certificates, post-settlement processes, unauthorised debits, and credit profile updates that create lasting financial harm.
TrustIndex
9.5
Jun '25 - May '26
Based on recent customer reviews, National Debt Advisors is widely praised for warm, knowledgeable consultants who guide clients through debt review with patience and clarity. Customers frequently name specific agents who made stressful financial situations feel manageable. However, a meaningful minority describe serious breakdowns around clearance certificates, post-settlement processes, unauthorised debits, and credit profile updates that create lasting financial harm.
National Debt Advisors's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Consultants like Bongiwe Lalaze, Arushka, Nicita, Eddie, Kopo, Sharon, Andisiwe, Nokuzola and Zandile are repeatedly named as patient, professional and empathetic. Clients describe feeling heard, respected and walked through complex debt review steps in plain language.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The agent did not disclose to me that I will be flagged and will not be able to apply for anything they only told me about saving money on my debt and low interest rate. I sent email 4 cancelation emails and call them to do a cancellation over 7 time I told them I want to cancel because for the past 2 day before they even went to the bank which is absa and after I told them not to continue with the application they still did They are bad in the online web page they say you. Can cancel and get a fyned now they do not want to do a cancel they must give a fyne or let me be The agent I called said they will transfer me the drop the call and call multiple time I am so angry
1 reviews | Active since Jan 2020
The agent did not disclose to me that I will be flagged and will not be able to apply for anything they only told me about saving money on my debt and low interest rate. I sent email 4 cancelation emails and call them to do a cancellation over 7 time I told them I want to cancel because for the past 2 day before they even went to the bank which is absa and after I told them not to continue with the application they still did They are bad in the online web page they say you. Can cancel and get a fyned now they do not want to do a cancel they must give a fyne or let me be The agent I called said they will transfer me the drop the call and call multiple time I am so angry
1 reviews | Active since Jan 2020
Ignoring my request to do direct payments to my creditors as it would help me dearly by paying less than what I am paying at the moment,I am currently under short time and have for the past few months went on with less in order to do payments towards NDA
1 reviews | Active since Jan 2020
Ignoring my request to do direct payments to my creditors as it would help me dearly by paying less than what I am paying at the moment,I am currently under short time and have for the past few months went on with less in order to do payments towards NDA
1 reviews | Active since Jan 2020
I have been in contact with these people since late January to remove my flag. I understand that NCR had a cyber attack they also put measures in place to allow client to be removed from debt review. However my DC till today cant remove me from Debt counselling. They have been lying to me for two months straight without giving me an alternative. Dont ever go into debt counselling people..this is the most frustratiom process ever. While credit beauruex is willing to help they just dont care. The new process takes only 2 minutes to complete but they are giving me week in and week out different excuses.. NDA is useless really..They just dont care about the consumers.
1 reviews | Active since Jan 2020
I have been in contact with these people since late January to remove my flag. I understand that NCR had a cyber attack they also put measures in place to allow client to be removed from debt review. However my DC till today cant remove me from Debt counselling. They have been lying to me for two months straight without giving me an alternative. Dont ever go into debt counselling people..this is the most frustratiom process ever. While credit beauruex is willing to help they just dont care. The new process takes only 2 minutes to complete but they are giving me week in and week out different excuses.. NDA is useless really..They just dont care about the consumers.
1 reviews | Active since Jan 2020
I cant believe history repeats its self, I joined NDA cause I left DEBT BUSTERS. I left because they were terrible, once again they started strong and got terrible, now I am dealing with the same. Started strong and now NDA have dropped the ball, I have left emails and Called and i get no response. the service of these companies are all disgusting. none of you care. no one. This whole situation is a S C A M, i have realized that everyone out there is after your money and no one is there too help.
1 reviews | Active since Jan 2020
I cant believe history repeats its self, I joined NDA cause I left DEBT BUSTERS. I left because they were terrible, once again they started strong and got terrible, now I am dealing with the same. Started strong and now NDA have dropped the ball, I have left emails and Called and i get no response. the service of these companies are all disgusting. none of you care. no one. This whole situation is a S C A M, i have realized that everyone out there is after your money and no one is there too help.
1 reviews | Active since Jan 2020
I really don't know where to start , but my life has been in a roller-coaster with NDA it all started with monthly statements which were not a true reflection of what was happening with my accounts , the outstanding amount were too different to those of my lenders . When I asked a clarification about those differences I was told that the statement was about ensuring that the money was distributed .On November 2025 I borrowed money to settle all my accounts but since then I have never received my Clearance Certificate , this is destroying my credit history , what is funny they never forget to try to deduct my money every month. So ,so disappointed actually Debt Review is a **** on its own .
1 reviews | Active since Jan 2020
I really don't know where to start , but my life has been in a roller-coaster with NDA it all started with monthly statements which were not a true reflection of what was happening with my accounts , the outstanding amount were too different to those of my lenders . When I asked a clarification about those differences I was told that the statement was about ensuring that the money was distributed .On November 2025 I borrowed money to settle all my accounts but since then I have never received my Clearance Certificate , this is destroying my credit history , what is funny they never forget to try to deduct my money every month. So ,so disappointed actually Debt Review is a **** on its own .
1 reviews | Active since Jan 2020
I have received excellent financial advisory services from Mr. Vusimuzi Zwane. His professionalism, knowledge, and dedication truly stand out. Key players like Vusi are worth being recognized and taken into serious consideration. His commitment to delivering sound financial guidance and his genuine care for clients make him a valuable asset in his field. I highly recommend his services to anyone seeking trustworthy and reliable financial advice.
1 reviews | Active since Jan 2020
I have received excellent financial advisory services from Mr. Vusimuzi Zwane. His professionalism, knowledge, and dedication truly stand out. Key players like Vusi are worth being recognized and taken into serious consideration. His commitment to delivering sound financial guidance and his genuine care for clients make him a valuable asset in his field. I highly recommend his services to anyone seeking trustworthy and reliable financial advice.
The most common complaint about National Debt Advisors, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. While many praise fast WhatsApp and email responses from named agents, a recurring cluster of complaints describes ignored emails, unanswered escalations, and being bounced between consultants for weeks or months, particularly when chasing clearance certificates or disputing balances.
National Debt Advisors has a TrustIndex of 9.5 out of 10 on Hellopeter, based on 2,399 reviews in the last 12 months. They reply to 84% of negative reviews, typically within 14 hours 25 min. Hellopeter has tracked National Debt Advisors across 5,259 total reviews. How is the TrustIndex calculated? →