Debt Collection

I started my relationship with Nationwide Collections on the 6th August 2024 and communicated with Warren mostly to collect an outstanding debt on my behalf. He was very confident, assuring and from the company website experience collecting outstanding debt. On the 7th August 2024 a payment fee of R5000 was requested from Warren (he agreed to put R2500 down if I pay R2500, giving that he will be reimbursed upon successful collection) with a commission of 10% on top of that. “After today we are going to need the 5000 to get a successful resolution to this collection”, “We want 10% commission”. In Warren’s words. Time after time I was assured by Warren “We will wrap it by next week”, “I'm doing the necessary”, “We will get it signed”. 19th August 2024 there was still no resolution and another R1000 was asked from me for a different approach to recovering the debt, “I want to ask you to please pay 1000 for me”, “Please pay it. It will work”,” We know how to do it”, “It is what will get you paid”. So, week by week passed with empty statements from Warren about the collection of the outstanding debt and with no resolution, “Please bear with us a little longer”, “He says they are so close. I must give him till Monday. Don't give up on me”. 22nd October 2024 another payment of R2000 was required by Warren which was paid 28th October 2024. “It will cost 2000 rand for him to do due dilligence on them”. Timeframe - “A week maximum”. 26th November 2024 Warren informed me that they were unsuccessful with the last tactic but assured me that he will continue their efforts in collecting “We will continue our efforts”,” I won't give up”,” We will continue our efforts to get this sorted and get you paid”. It is now the 30th May 2025, all messages and calls to Warren and Penny goes unanswered or returned. From personal experience I will definitely not recommend Nationwide Collections to anyone.