Talks the talk but doesn't walk the walk!!

Paid them up front to collect a debt. over four months ago. There was not a single update without my having to ask for it each time. Each time, there was an excuse/ "will do"/ and various commitments to do something, they were never heard from about anything related.

The email trail is below [read from the bottom] and it says it all!!

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: February 27, 2025 09:46 To: CLIENT CLIENT <CLIENT@CLIENT.com> Subject: Re: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

Good.

On Thu, 27 Feb 2025, 09:44 CLIENT R CLIENT, <CLIENT@CLIENT.com> wrote: Noted – for the record!

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: February 27, 2025 09:27 To: CLIENT CLIENT <CLIENT@CLIENT.com> Subject: Fwd: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

CLIENT we have done a bit of an investigation on you. I see you make a habit of ****ing people off. I would go as far as saying you are an aging narcissist. No family want to be with you and you because of your personality disorder. We gave you no guarantees so if you enraged it's your problem. ---------- Forwarded message --------- From: CLIENT R CLIENT <CLIENT@CLIENT.com> Date: Thu, 27 Feb 2025, 09:18 Subject: RE: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS To: Penny Nationwide Collections <info@nationwidecollections.co.za>

THIS IS NOT A THREAT I DO NOT THREATEN I ACT APPROPRIATELY THE RECORD SPEAKS FOR ITSELF

YOUR “GETTING IRRITATED” IS YOUR PROBLEM WHEN I FEEL *****ED, THEN THAT’S MY PROBLEM!

THERE’S A WORD FOR THE WAY THAT YOUR COMPANY HAS BEHAVED

I PAID R 2800./ OVER FOUR MONTHS AGO THE REST IS IN WRITING!!

THE LINE IN THE SAND IS NOW!!

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: February 27, 2025 09:09 To: CLIENT@CLIENT.com Subject: Re: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

You getting confused again CLIENT. We don't owe you the money, we working on your behalf, we didn't buy the debt. If you having a bad day I'm sorry. Please stop the threats , you starting to irritate me. Warren On Thu, 27 Feb 2025, 08:58 CLIENT R CLIENT, <CLIENT@CLIENT.com> wrote: INITIATED & PAID OCT 15 ‘24

The history now makes it clear that your company talks the talk but doesn’t walk the walk.

ENOUGH!!

NO MORE EXCUSES/ “WILL DO”/ “GOING TO…”/ “WILL LET YOU KNOW”/…!~!/ ETC.

What a drag to have ratings and reviews affected adversely [fully supported with email correspondence]!!

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: February 13, 2025 13:43 To: CLIENT CLIENT <CLIENT@CLIENT.com> Subject: Re: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

Hi CLIENT. We still working the case. I will revert back to you after speaking to the new guy assigned to the case. Warm regards Warren On Thu, 13 Feb 2025, 13:41 CLIENT R CLIENT, <CLIENT@CLIENT.com> wrote: I guess it’s time to give up on this route ~ correct?

Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: November 21, 2024 14:08 To: CLIENT@CLIENT.com Subject: Re: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

Hi CLIENT. Please acc my humble apologies. She has refused to pay at all costs. Her defiance is most annoying. I am trying to sell the debt. Please bear with me for a few days more. Warm regards Warren. On Wed, 20 Nov 2024, 15:05 Penny Nationwide Collections, <info@nationwidecollections.co.za> wrote: We have had a death in the family. Warren will get back to you tomorrow or Friday. On Wed, 20 Nov 2024, 15:04 , <CLIENT@CLIENT.com> wrote: Not impressed!!

From: CLIENT@CLIENT.com <CLIENT@CLIENT.com> Sent: November 6, 2024 14:28 To: 'Penny Nationwide Collections' <info@nationwidecollections.co.za> Subject: RE: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

Thanks.

Please keep me in the loop!

Also, I may just be able to help Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: November 6, 2024 14:03 To: CLIENT@CLIENT.com Subject: Re: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

Hi CLIENT. We have tightened the thumb*****s on her. Payment is imminent, she is just trying to avoid us like the plague and is trying to avoid accountability. We will continue our efforts until she pays. Regards Warren On Wed, 06 Nov 2024, 13:59 , <CLIENT@CLIENT.com> wrote: I must admit that I’m a little confused as to the way in which this is being processed [?]

Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: CLIENT@CLIENT.com <CLIENT@CLIENT.com> Sent: November 1, 2024 10:20 To: 'Penny Nationwide Collections' <info@nationwidecollections.co.za> Subject: RE: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

Nope.

The money’s not in the account!

Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: CLIENT@CLIENT.com <CLIENT@CLIENT.com> Sent: October 22, 2024 09:22 To: 'Penny Nationwide Collections' <info@nationwidecollections.co.za> Subject: RE: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

Thanks !

Regards,

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: October 22, 2024 08:39 To: CLIENT@CLIENT.com Subject: Re: NATIONWIDE COLLECTIONS R 2800 CLIENTLEASE R 26658.91 PLUS COSTS

Good morning CLIENT

I trust you are well. We are just finishing up out background checks and will start contacting your debtor today. Warm regards

On Thu, 17 Oct 2024, 17:14 , <CLIENT@CLIENT.com> wrote: Please see Claim Summary first!

Attachments:

i THE INITIAL LEASE JUNE ’14 ii THE ADDENDUM OF MAY ’20 [Adjustments to the Initial Lease] iii EMAILS SENT No Replies to which there have been no responses iv Claim SUMMARY R 26658.91 PLUS COSTS

v NATIONWIDE COLLECTIONS R 2800 Invoice PAYMENT: Payment successful Recipient Nationwide Collections Bank CAPITEC BANK - 1575154011 Amount R2 800.00 Pay from CLIENT COMPANY Your reference Nationwide Collections Their reference CLIENT COMPANY Transaction no 20241017/Nedbank/004874833877 Payment date 17 October 2024

Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: Penny Nationwide Collections info@nationwidecollections.co.za Sent: October 16, 2024 13:35 To: CLIENT@CLIENT.com Subject: services

Hi CLIENT

Our services and costs associated

Tracing a person from a cell phone number R500

Credit check and full assessments and evaluation R800 per person or company

Business and director verification R500 per person

Black listing R1000 per person or director of business

Bank account verifications R800

Bank balances R3000 (we are unable to give a copy of this for POPIA purposes)

******** Checks R500

Drivers Licence verifications R500

Asset checks R500

Credit card and retail finance accounts detail R600

Debt Collection which includes a lot of the above is quoted per case and details associated with the collection Regards

Penny Heuer www.nationwidecollections.co.za 010 020 2351 084 699 8680 Money is the worst discovery of human life BUT it is the most trusted material to test human nature

From: CLIENT@CLIENT.com CLIENT@CLIENT.com Sent: October 15, 2024 14:46 To: 'Penny Nationwide Collections' info@nationwidecollections.co.za Subject: RE: FW: Debt Collection | Ongoing Relationship

Thanks !

Regards,

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: October 15, 2024 14:34 To: CLIENT@CLIENT.com Subject: Re: FW: Debt Collection | Ongoing Relationship

Hi CLIENT. There is no commission on the 26k and the 2800 you pay equalling R28800. It's a small amount. Answer to your second question is we haven't had a case where we don't succeed on small amounts under 50k. Answer to your 3rd question is no. We will make a 5% commission of the 350k debt if you give that to us. Regards On Tue, 15 Oct 2024, 14:30 , <CLIENT@CLIENT.com> wrote: Can you please let me know what happens if:

1. You get me any amount of money ~ is there ANY commission at all? 2. You don’t succeed in getting any amount of money?

3. Any other outcome that sometimes happens ~ that I should be aware of?

Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: Penny Nationwide Collections info@nationwidecollections.co.za Sent: October 15, 2024 10:09 To: CLIENT@CLIENT.com Subject: Re: Debt Collection | Ongoing Relationship

Dear CLIENT

Thank you for chatting with me earlier today.

Kindly see attached.

Please note why we are superior to other debt collectors and lawyers

1. Lawyers charge you the earth on every action they take. They are not proactive. The longer they drag the case the more money they make. If you get to court in 4 years you will be lucky giving your debtor ample time to hide assets and money.

2. Other debt collectors work on a call centre basis which does not incur fees. This is why they do not charge an upfront but charge insane commissions. Your debtors details get passed to different call centre agents daily and smses get sent and letters. This is what you have been doing and your debtor has blocked them and not reacted to the threats.

3. We do full investigation into the debtor. If you do not have an id number we will obtain it from a cell phone or landline number. We check assets, ******** history, business ethics and various other character defining methods to establish a profile of who we are dealing with. We submit a black listing which as per the law, takes 20 days to go live on the credit bureau.

4. We are hands on, go visit your debtor, getting a picture of everything and then get him to pay you.

Warm regards Penny Heuer www.nationwidecollections.co.za 010 020 2351 084 699 8680 Money is the worst discovery of human life BUT it is the most trusted material to test human nature

NATIONWIDE COLLECTIONS Discreet, Professional, Successful Invoice Invoice number 2024/10/25 15 October 2024 CLIENT COMPANY Debt Collection R2800.00 TOTAL R2800.00 BANKING DETAILS CAPITEC ACCOUNT NAME: Nationwide Collections ACCOUNT NUMBER: 1575 15 4011 BRANCH CODE: 470010 SWIFT CODE: CABLZAJJ PLEASE SEND THE FOLLOWING INFORMATION THROUGH FOR US TO PROCEED Payment of our invoice; Debtors details; (Name, cell to trace id number, email address & statement of account or loan agreement) Your bank details where the debtor must pay the money NATIONWIDE COLLECTIONS Discreet, Professional, Successful Invoice Invoice number 2024/10/25 15 October 2024 CLIENT COMPANY Debt Collection R2800.00 TOTAL R2800.00 BANKING DETAILS CAPITEC ACCOUNT NAME: Nationwide Collections ACCOUNT NUMBER: 1575 15 4011 BRANCH CODE: 470010 SWIFT CODE: CABLZAJJ PLEASE SEND THE FOLLOWING INFORMATION THROUGH FOR US TO PROCEED Payment of our invoice; Debtors details; (Name, cell to trace id number, email address & statement of account or loan agreement) Your bank details where the debtor must pay the money From: CLIENT@CLIENT.com <CLIENT@CLIENT.com> Sent: October 14, 2024 17:38 To: 'Penny Nationwide Collections' <info@nationwidecollections.co.za> Subject: RE: Debt Collection | Ongoing Relationship

OK/ Thanks.

10 am would work for me. For Penny?

Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: October 14, 2024 17:06 To: CLIENT@CLIENT.com Subject: Re: Debt Collection | Ongoing Relationship

Penny and Warren On Mon, 14 Oct 2024, 17:05 , <CLIENT@CLIENT.com> wrote: If I chose to work with your company, what is the name of the person that I would work with?

Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: October 14, 2024 17:02 To: CLIENT@CLIENT.com Subject: Re: Debt Collection | Ongoing Relationship

Perfect. I will give you a call tomorrow. What time is good for you?

On Mon, 14 Oct 2024, 16:57 , <CLIENT@CLIENT.com> wrote: I’ve got one for R 26,000./ right now. Possibly a few of less than 10k over the next few months.

And then there’s more of a “claim” totalling about 350k.

Regards

CLIENT CLIENT CLIENT COMPANY

CLIENT @ CLIENT . com

From: Penny Nationwide Collections <info@nationwidecollections.co.za> Sent: October 14, 2024 16:47 To: CLIENT@CLIENT.com Subject: Re: Debt Collection | Ongoing Relationship

Good afternoon I hope you are well today. Can I ask approximately how much is owed to you and by how many people. What time would be suitable for you to chat with Penny tomorrow. Warm regards