

Nelson Mandela University
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Nelson Mandela University has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Nelson Mandela University across 59 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Nelson Mandela University owes me R26,000, and they have been ignoring my requests to submit a claim. They have also completely stopped responding to my calls. I have had this "due to you" amount for over six months now.
1 reviews | Active since Jan 2020
Nelson Mandela University owes me R26,000, and they have been ignoring my requests to submit a claim. They have also completely stopped responding to my calls. I have had this "due to you" amount for over six months now.
1 reviews | Active since Jan 2020
As someone who graduated with cum laude, won a national design competition, and received multiple academic prizes during the Architectural Technology prize-giving, my experience with Nelson Mandela University’s administration has been nothing short of infuriating. Despite being recognized publicly for my achievements and awarded five separate prizes, I had to wait over six months to receive the prize money — and when it finally came, it was a laughable R1500 total. In previous years, with fewer prizes, I received significantly more. Something is clearly wrong in the system, and the lack of transparency and accountability is unacceptable. The administrative side of NMU is painfully inefficient — emails go unanswered for weeks (if at all), communication is fragmented, and no one seems to take responsibility for resolving legitimate student concerns. It’s demotivating to see such a lack of respect for students who’ve dedicated years of hard work and brought national recognition to the university. NMU loves to showcase student achievements publicly, but when it comes to actually rewarding or supporting those students, the university vanishes. It’s an embarrassment — not only for current students, but for the credibility of the institution itself. Nelson Mandela University seriously needs to reevaluate how it treats its top-performing students and fix the broken administration that continues to undermine the value of its own academic excellence.
1 reviews | Active since Jan 2020
As someone who graduated with cum laude, won a national design competition, and received multiple academic prizes during the Architectural Technology prize-giving, my experience with Nelson Mandela University’s administration has been nothing short of infuriating. Despite being recognized publicly for my achievements and awarded five separate prizes, I had to wait over six months to receive the prize money — and when it finally came, it was a laughable R1500 total. In previous years, with fewer prizes, I received significantly more. Something is clearly wrong in the system, and the lack of transparency and accountability is unacceptable. The administrative side of NMU is painfully inefficient — emails go unanswered for weeks (if at all), communication is fragmented, and no one seems to take responsibility for resolving legitimate student concerns. It’s demotivating to see such a lack of respect for students who’ve dedicated years of hard work and brought national recognition to the university. NMU loves to showcase student achievements publicly, but when it comes to actually rewarding or supporting those students, the university vanishes. It’s an embarrassment — not only for current students, but for the credibility of the institution itself. Nelson Mandela University seriously needs to reevaluate how it treats its top-performing students and fix the broken administration that continues to undermine the value of its own academic excellence.
1 reviews | Active since Jan 2020
It is evident that, at NMU, one professor can block the project of another professor, causing many people considerable hardship. So, folks, that's how we do research in South Africa. You are not allowed to compete with the professor. So I do not recommend approaching a university in South Africa to do research - it's all about ego and control.
1 reviews | Active since Jan 2020
It is evident that, at NMU, one professor can block the project of another professor, causing many people considerable hardship. So, folks, that's how we do research in South Africa. You are not allowed to compete with the professor. So I do not recommend approaching a university in South Africa to do research - it's all about ego and control.
1 reviews | Active since Jan 2020
This is hysterical: Rules that Nelson Mandela University Management imposes on students: 1. Submission of your treatise/dissertation/thesis for assessment Your attention is drawn to Rule G5.11.5 ... The final date for submission is... in order for you to graduate in December... If you submit after the final date... you accept that the assessment process may not be completed in time for graduation in December... Meanwhile, they themselves are not capable of meeting a standard payment deadline. What a joke.
1 reviews | Active since Jan 2020
This is hysterical: Rules that Nelson Mandela University Management imposes on students: 1. Submission of your treatise/dissertation/thesis for assessment Your attention is drawn to Rule G5.11.5 ... The final date for submission is... in order for you to graduate in December... If you submit after the final date... you accept that the assessment process may not be completed in time for graduation in December... Meanwhile, they themselves are not capable of meeting a standard payment deadline. What a joke.
1 reviews | Active since Jan 2020
Nelson Mandela University has defaulted on payment of a substantial amount for 90 days now. Who takes 90 days to make payment? Clearly they have no understanding of business or management. The finance department is inefficient, arrogant and ***********. They are not fit to manage the finances of ANY organisation, let alone a university. Students cannot access their bursary/scholarship funds, lecturers cannot access their research grants etc. etc. It is hugely disturbing how what used to be a top Afrikaans university on the country has been trashed in the hands of these *****s.
1 reviews | Active since Jan 2020
Nelson Mandela University has defaulted on payment of a substantial amount for 90 days now. Who takes 90 days to make payment? Clearly they have no understanding of business or management. The finance department is inefficient, arrogant and ***********. They are not fit to manage the finances of ANY organisation, let alone a university. Students cannot access their bursary/scholarship funds, lecturers cannot access their research grants etc. etc. It is hugely disturbing how what used to be a top Afrikaans university on the country has been trashed in the hands of these *****s.
1 reviews | Active since Jan 2020
Yet again the finance department at NMU has defaulted on a payment for publishing books invoiced more than two months ago. Clearly they have no understanding of business practice or efficient management.
1 reviews | Active since Jan 2020
Yet again the finance department at NMU has defaulted on a payment for publishing books invoiced more than two months ago. Clearly they have no understanding of business practice or efficient management.
1 reviews | Active since Jan 2020
In responding to whether I would recommend Nelson Mandela University - Academically, yes. I know and work with several excellent professors who are affiliated to the university and who, for the record, are equally frustrated and dissatisfied with the tardiness of the university administration.
1 reviews | Active since Jan 2020
In responding to whether I would recommend Nelson Mandela University - Academically, yes. I know and work with several excellent professors who are affiliated to the university and who, for the record, are equally frustrated and dissatisfied with the tardiness of the university administration.
1 reviews | Active since Jan 2020
The financial manageress at Nelson Mandela University regularly delays payment with no explanation. I submitted an invoice for proofreading a student's PhD Thesis on 5 March, which is still outstanding. The work is ready but I am withholding it until the financial manageress makes full payment. She make doing business with the university not viable.
1 reviews | Active since Jan 2020
The financial manageress at Nelson Mandela University regularly delays payment with no explanation. I submitted an invoice for proofreading a student's PhD Thesis on 5 March, which is still outstanding. The work is ready but I am withholding it until the financial manageress makes full payment. She make doing business with the university not viable.
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