Nepic
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAJ
Adele J
1 reviews | Active since Jan 2020
2 Jan 2021, 15:27
Poor service
Please i am calling and complaining about your service with supersonic why did you pass us to them sins you did that we have problems come on people every time there is something wrong they say nepic must sort so please sort we are paying for no service
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Adele J
1 reviews | Active since Jan 2020
2 Jan 2021, 15:27
Poor service
Please i am calling and complaining about your service with supersonic why did you pass us to them sins you did that we have problems come on people every time there is something wrong they say nepic must sort so please sort we are paying for no service
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Replies (0)JS
Julia S
1 reviews | Active since Jan 2020
28 Nov 2020, 18:28
Nepic, Supersonic
Nepic or Supersonic as I believe they are now called, are not worthy of a one Star rating. Have given up even reporting their appalling internet service. At the moment download speed is 0.2 MB per second.
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Chanelle G
1 reviews | Active since Jan 2020
22 Oct 2020, 08:56
Would not recommend Nepic!
Wifi works 1 day in a week and then the rest of the week NO wifi. They don’t call back. I would not recommend nepic!
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Chanelle G
1 reviews | Active since Jan 2020
22 Oct 2020, 08:56
Would not recommend Nepic!
Wifi works 1 day in a week and then the rest of the week NO wifi. They don’t call back. I would not recommend nepic!
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Charl O'Donovan
1 reviews | Active since Jan 2020
18 Oct 2020, 13:07
No Service
An absolute disaster of a company. Without WiFi now for two weeks. They don't call back, they're incompetent.
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Charl O'Donovan
1 reviews | Active since Jan 2020
18 Oct 2020, 13:07
No Service
An absolute disaster of a company. Without WiFi now for two weeks. They don't call back, they're incompetent.
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Anonymous
1 reviews | Active since Jan 2020
11 Oct 2020, 19:36
Please please help
Since 2 October I have been trying to sort out an issue with my WiFi #Supersonic could not to date sort issue out and now states the issue lays with #FrogfootFibre ... yet it is now going in for 10 days and blame is being shifted between them as well as #Nepic ... I just need to work I have done #hellopeter reviews- 100s of phone calls and even tried Managers... no luck!
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Anonymous
1 reviews | Active since Jan 2020
11 Oct 2020, 19:36
Please please help
Since 2 October I have been trying to sort out an issue with my WiFi #Supersonic could not to date sort issue out and now states the issue lays with #FrogfootFibre ... yet it is now going in for 10 days and blame is being shifted between them as well as #Nepic ... I just need to work I have done #hellopeter reviews- 100s of phone calls and even tried Managers... no luck!
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Replies (0)IA
Ilse A
1 reviews | Active since Jan 2020
8 Oct 2020, 18:28
Nepic supersonic **** service
I have been with nepic for 5 years and no problems until they recently went in partnership with supersonic, my WiFi has been off for two days now and the numbers for nepic is out of service and no response on my emails for support, supersonic can’t even give me a reason why I’m off and what’s wrong I have called out 200 in airtime and 2gb data just to keep sending mail to any one of them for answers. They take our money and no internet. Worst ever supersonic are not educated enough to even tell you what’s wrong and nepic ***n disappeared
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Ilse A
1 reviews | Active since Jan 2020
8 Oct 2020, 18:28
Nepic supersonic **** service
I have been with nepic for 5 years and no problems until they recently went in partnership with supersonic, my WiFi has been off for two days now and the numbers for nepic is out of service and no response on my emails for support, supersonic can’t even give me a reason why I’m off and what’s wrong I have called out 200 in airtime and 2gb data just to keep sending mail to any one of them for answers. They take our money and no internet. Worst ever supersonic are not educated enough to even tell you what’s wrong and nepic ***n disappeared
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Ilse B
1 reviews | Active since Jan 2020
23 Sept 2020, 14:10
T T Connect / Nepic debacle
TT Connect and Nepic's dispute has left their customer's without internet for more than a week now with still no resolution in sight. As a customer I have been following up every day - with promises of feedback and never getting any feedback. TT Connect has to wait for confirmation from Nepic/ ISwitch who has gone bust, to cancel me as the end customer - who by the way still has to pay my account at the end of the month even though I had no wifi for half of the month. Just crazy that in a time where connectivity is so important you can deal with two companies who forgot why they are here in the first place.
Helpful (0)
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Ilse B
1 reviews | Active since Jan 2020
23 Sept 2020, 14:10
T T Connect / Nepic debacle
TT Connect and Nepic's dispute has left their customer's without internet for more than a week now with still no resolution in sight. As a customer I have been following up every day - with promises of feedback and never getting any feedback. TT Connect has to wait for confirmation from Nepic/ ISwitch who has gone bust, to cancel me as the end customer - who by the way still has to pay my account at the end of the month even though I had no wifi for half of the month. Just crazy that in a time where connectivity is so important you can deal with two companies who forgot why they are here in the first place.
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