ND
Nescafe Dolce Gusto
Unclaimed Business
ND
Nescafe Dolce Gusto
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Chelsea H
1 reviews | Active since Jan 2020
19 Dec 2023, 14:08
Opt for another brand - no pods available
Bought the machine. Cannot find any compatible pods anywhere in South Africa unless they are bulk boxes at an astronomical price. Rather opt for another brand - at least you can make use of the machine !
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Chelsea H
1 reviews | Active since Jan 2020
19 Dec 2023, 14:08
Opt for another brand - no pods available
Bought the machine. Cannot find any compatible pods anywhere in South Africa unless they are bulk boxes at an astronomical price. Rather opt for another brand - at least you can make use of the machine !
0
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hendrik P
1 reviews | Active since Jan 2020
10 Nov 2023, 12:05
Poor Service
#38126188...... I have placed a complaint on Mondy already where they gav me the reference nr promising me that they will fetch the "old" stock from me. I bought 6 boxes and obviously over the weekend my family had a couple as I had a baby shower and on Monday I complaint because the sachets deflate and the taste is terrible. They phoned me and said it was a batch that was a default and they will collect it. I phoned EVERYDAY and still now NO answer yet!!!!
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hendrik P
1 reviews | Active since Jan 2020
10 Nov 2023, 12:05
Poor Service
#38126188...... I have placed a complaint on Mondy already where they gav me the reference nr promising me that they will fetch the "old" stock from me. I bought 6 boxes and obviously over the weekend my family had a couple as I had a baby shower and on Monday I complaint because the sachets deflate and the taste is terrible. They phoned me and said it was a batch that was a default and they will collect it. I phoned EVERYDAY and still now NO answer yet!!!!
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MissE1 Miss E
1 reviews | Active since Jan 2020
5 Oct 2022, 09:39
Nescafe dolce gusto and takalot.com
Since May 20222 no response from nescafe. I was told I'll receive the missing coffee pods. Nothing. They know how to con people, never will I ever buy any product from them. Nescafe dolce gusto machine company is unreliable.
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MissE1 Miss E
1 reviews | Active since Jan 2020
5 Oct 2022, 09:39
Nescafe dolce gusto and takalot.com
Since May 20222 no response from nescafe. I was told I'll receive the missing coffee pods. Nothing. They know how to con people, never will I ever buy any product from them. Nescafe dolce gusto machine company is unreliable.
0
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MissE1 Miss E
1 reviews | Active since Jan 2020
21 Jul 2022, 06:05
Nescafe dolce gusto machine I do not recommend
After several complaints and calls dolce gusto has not returned my calls for the missing coffee pods. I was promised either a voucher and or product but Nescafe dolce gusto machine company has not delivered. Do not waste time buying this product especially from Takalot where is purchased it from. I really hope after the called me back I would receive at least the miss items, I have not received any. I'm sitting with this machine and can't do anything with it. I do not recommend this brand.
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MissE1 Miss E
1 reviews | Active since Jan 2020
21 Jul 2022, 06:05
Nescafe dolce gusto machine I do not recommend
After several complaints and calls dolce gusto has not returned my calls for the missing coffee pods. I was promised either a voucher and or product but Nescafe dolce gusto machine company has not delivered. Do not waste time buying this product especially from Takalot where is purchased it from. I really hope after the called me back I would receive at least the miss items, I have not received any. I'm sitting with this machine and can't do anything with it. I do not recommend this brand.
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MissE1 Miss E
1 reviews | Active since Jan 2020
8 Jun 2022, 11:23
Takealot
I bought a nescafe dolce gusto machine from takalot and it had missing items. I was advised to return the item so they can do an investigation to see how and when items was removed from the box. The box was delivered and not sealed. I returned item and my account was credited instead of them returning my money. Then I had to repurchase the item for R140 more then the initial amount. Item was delivered for the second time and guess what, it was the exact same item. My mom asked the delivery guy once again why is the box not sealed, they explained that the boxes are not sealed, yet again the pod was removed I even had pictures where you can see it was torn out. I call the call center, they said the warehouse wants me to return which I am not doing again to repurchase and pay more. I have so many emails, back and forth. The only thing I want is for the dolce gusto pods to be replaced. Nescafe dolce gusto is giving false adverti*****ts about what to expect and what is delivered. I'm disgusted by takalot and their delivery service DHL
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MissE1 Miss E
1 reviews | Active since Jan 2020
8 Jun 2022, 11:23
Takealot
I bought a nescafe dolce gusto machine from takalot and it had missing items. I was advised to return the item so they can do an investigation to see how and when items was removed from the box. The box was delivered and not sealed. I returned item and my account was credited instead of them returning my money. Then I had to repurchase the item for R140 more then the initial amount. Item was delivered for the second time and guess what, it was the exact same item. My mom asked the delivery guy once again why is the box not sealed, they explained that the boxes are not sealed, yet again the pod was removed I even had pictures where you can see it was torn out. I call the call center, they said the warehouse wants me to return which I am not doing again to repurchase and pay more. I have so many emails, back and forth. The only thing I want is for the dolce gusto pods to be replaced. Nescafe dolce gusto is giving false adverti*****ts about what to expect and what is delivered. I'm disgusted by takalot and their delivery service DHL
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Yana S
1 reviews | Active since Jan 2020
29 Aug 2021, 18:26
Nescafe ice coffee review
We were given the nescafe mocha ice tea and the ricoffy ice coffee caramel flavour for us to taste it. I must say the ricoffy one is amazing, it's not to sweet actually have a nice flavour. It also gives you soo much energy, i drank two of those and i couldn't sleep. The mocha one was not really nice for me but for people who like low fat milk it has that they would really enjoy it. Anyways thank you Nescafe for the free ice coffee. The ricoffy on is theee best. #WIN
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Yana S
1 reviews | Active since Jan 2020
29 Aug 2021, 18:26
Nescafe ice coffee review
We were given the nescafe mocha ice tea and the ricoffy ice coffee caramel flavour for us to taste it. I must say the ricoffy one is amazing, it's not to sweet actually have a nice flavour. It also gives you soo much energy, i drank two of those and i couldn't sleep. The mocha one was not really nice for me but for people who like low fat milk it has that they would really enjoy it. Anyways thank you Nescafe for the free ice coffee. The ricoffy on is theee best. #WIN
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Anonymous
1 reviews | Active since Jan 2020
13 Jan 2021, 09:51
Dolce Gusto South Africa - PATHETIC
Absolutely pathetic service from them. I place an Order on 06/01/2021, as per their terms and conditions it takes between 3-5 working days to deliver. when i called thrice on Monday and held the line for 15 minutes each time, i even got cut off when it was answered, i finally spoke to Edna yesterday and was told my order was lost by the courier company, today the courier man Robert from Dawnwing arrives with 3 boxes i ordered 9!! i sent it back for such a reputable company this is absolutely disgusting service. they now have taken my money and i have not received anything!!!!!
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Anonymous
1 reviews | Active since Jan 2020
13 Jan 2021, 09:51
Dolce Gusto South Africa - PATHETIC
Absolutely pathetic service from them. I place an Order on 06/01/2021, as per their terms and conditions it takes between 3-5 working days to deliver. when i called thrice on Monday and held the line for 15 minutes each time, i even got cut off when it was answered, i finally spoke to Edna yesterday and was told my order was lost by the courier company, today the courier man Robert from Dawnwing arrives with 3 boxes i ordered 9!! i sent it back for such a reputable company this is absolutely disgusting service. they now have taken my money and i have not received anything!!!!!
0
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