Item: Netstar
Rating: 1
Author: Michelle K

MK

Michelle K's updateReviewer Update

25 May 2026, 06:53

I have made payment of R120 that's all I can afford this month; June month I will forward the R 200... this is ridicules the way I must pay off the penalties

MK

Michelle K's update25 May 2026, 06:53

Reviewer Update

I have made payment of R120 that's all I can afford this month; June month I will forward the R 200... this is ridicules the way I must pay off the penalties

Netstar's replyOfficial

25 May 2026, 06:59

Good day Michelle,

We are sorry to hear that you are not satisfied with our service. To better your experience, a consultant will contact you to assist you.

Regards,
Netstar.

Best regards,

Netstar's reply25 May 2026, 06:59

Official

Good day Michelle,

We are sorry to hear that you are not satisfied with our service. To better your experience, a consultant will contact you to assist you.

Regards,
Netstar.

Best regards,

MK

Michelle K's updateReviewer Update

25 May 2026, 08:36

no please dont ..... I dont want to talk to anyone

MK

Michelle K's update25 May 2026, 08:36

Reviewer Update

no please dont ..... I dont want to talk to anyone

Netstar's replyOfficial

25 May 2026, 08:46

Good day Michelle,

Thank you for contacting us and bringing this to our attention. Please note that we will not contact you telephonically; instead, an email will be sent to you to provide the assistance.

Kind Regards,
Netstar

Best regards,

Netstar's reply25 May 2026, 08:46

Official

Good day Michelle,

Thank you for contacting us and bringing this to our attention. Please note that we will not contact you telephonically; instead, an email will be sent to you to provide the assistance.

Kind Regards,
Netstar

Best regards,

Netstar's replyOfficial

26 May 2026, 09:24

Good day Michelle,

Kindly note email correspondence has been sent to you, since you requested not to be called. Please revert back on the email for further assistance. Please contact us at 0860 12 24 36, or alternatively, email us at cs@netstar.co.za.

Regards,
Netstar

Best regards,

Netstar's reply26 May 2026, 09:24

Official

Good day Michelle,

Kindly note email correspondence has been sent to you, since you requested not to be called. Please revert back on the email for further assistance. Please contact us at 0860 12 24 36, or alternatively, email us at cs@netstar.co.za.

Regards,
Netstar

Best regards,

MK

Michelle K's updateReviewer Update

26 May 2026, 09:48

Good Day
Please be advised I made payment of R120 on the 23/05 /2026.
Now I get an SMS saying the account has been handed over to the Credit Bureau, and I am under debt review , why when I am paying the monthly fees
June 24th I will be doing the payment of R200, as I don’t have money R198.55 to pay now I don’t have money

MK

Michelle K's update26 May 2026, 09:48

Reviewer Update

Good Day
Please be advised I made payment of R120 on the 23/05 /2026.
Now I get an SMS saying the account has been handed over to the Credit Bureau, and I am under debt review , why when I am paying the monthly fees
June 24th I will be doing the payment of R200, as I don’t have money R198.55 to pay now I don’t have money

MK

Michelle K's updateReviewer Update

26 May 2026, 09:50

can you not see that the outstanding amount is coming down due to my payments

MK

Michelle K's update26 May 2026, 09:50

Reviewer Update

can you not see that the outstanding amount is coming down due to my payments

Netstar's replyOfficial

26 May 2026, 09:56

Good day Michelle,

Please be advised that we would like to assist you and put you at ease. Since you don't want to take our calls kindly revert back to the email sent by the credit controller allocated to assist you.

Regards,
Netstar

Best regards,

Netstar's reply26 May 2026, 09:56

Official

Good day Michelle,

Please be advised that we would like to assist you and put you at ease. Since you don't want to take our calls kindly revert back to the email sent by the credit controller allocated to assist you.

Regards,
Netstar

Best regards,

MK

Michelle K's updateReviewer Update

26 May 2026, 10:00

Just want to put it out there to the public on Hello Peter
do not go with Netstar Tracking System as they go into your bank accounts and take money out for the outstanding payments that needs to be paid for them .... they are ***** there is a catch somewhere with them.

so where is the credit controllers email address i am waiting
must i now repeat myself again to someone else

MK

Michelle K's update26 May 2026, 10:00

Reviewer Update

Just want to put it out there to the public on Hello Peter
do not go with Netstar Tracking System as they go into your bank accounts and take money out for the outstanding payments that needs to be paid for them .... they are ***** there is a catch somewhere with them.

so where is the credit controllers email address i am waiting
must i now repeat myself again to someone else

MK

Michelle K's updateReviewer Update

26 May 2026, 10:08

still waiting for a credit controller to assist me on email

MK

Michelle K's update26 May 2026, 10:08

Reviewer Update

still waiting for a credit controller to assist me on email

MK

Michelle K's updateReviewer Update

26 May 2026, 10:19

Due to Non-Payment, your arrear Netstar Vehicle Tracking account has been handed over. Your name and ID: will be sent to the Credit Bureau, which will have a negative impact on your Credit Rating. To avoid a listing make an immediate payment of R198.55. FNB 62414373324 Br/Code: 254005 Ref: STAR214204, alternatively contact our offices to make payment arrangements. Contact Number:012 4937406

Is this a threat to me know I am already stressed out and you people go on with me

please can you get a credit controller to assist me urgently now .... I am waiting for an email?

MK

Michelle K's update26 May 2026, 10:19

Reviewer Update

Due to Non-Payment, your arrear Netstar Vehicle Tracking account has been handed over. Your name and ID: will be sent to the Credit Bureau, which will have a negative impact on your Credit Rating. To avoid a listing make an immediate payment of R198.55. FNB 62414373324 Br/Code: 254005 Ref: STAR214204, alternatively contact our offices to make payment arrangements. Contact Number:012 4937406

Is this a threat to me know I am already stressed out and you people go on with me

please can you get a credit controller to assist me urgently now .... I am waiting for an email?

Netstar's replyOfficial

26 May 2026, 10:24

Good day Michelle,

Thank you for highlighting this matter with us.

Please note that your concern has been noted and this matter has been escalated to our Finance department for assistance.

Should you need further assistance kindly contact our Finance department on 0112075272/Consumerqueries@netstar.co.za

Kind Regards,
Netstar

Best regards,

Netstar's reply26 May 2026, 10:24

Official

Good day Michelle,

Thank you for highlighting this matter with us.

Please note that your concern has been noted and this matter has been escalated to our Finance department for assistance.

Should you need further assistance kindly contact our Finance department on 0112075272/Consumerqueries@netstar.co.za

Kind Regards,
Netstar

Best regards,

MK

Michelle K's updateReviewer Update

26 May 2026, 10:47

Thank You i will wait for answers please
its urgent

MK

Michelle K's update26 May 2026, 10:47

Reviewer Update

Thank You i will wait for answers please
its urgent

Netstar's replyOfficial

26 May 2026, 10:57

Good day Michelle,

Thank you for your correspondence with Netstar. We have noted your response and should you require any further assistance please reach out and we will be happy to assist. Kind regardsNetstar

Best regards,

Netstar's reply26 May 2026, 10:57

Official

Good day Michelle,

Thank you for your correspondence with Netstar. We have noted your response and should you require any further assistance please reach out and we will be happy to assist. Kind regardsNetstar

Best regards,

MK

Michelle K's updateReviewer Update

26 May 2026, 13:27

I am stressing about this hand over for me please can you assist me with that ... I did an EFT payment of R120 on the 23rd of May 2026. why I am in handed over when I am paying off the outstanding amount and I am halfway through with it already which is R1280, I have enough stress and anxiety ...

MK

Michelle K's update26 May 2026, 13:27

Reviewer Update

I am stressing about this hand over for me please can you assist me with that ... I did an EFT payment of R120 on the 23rd of May 2026. why I am in handed over when I am paying off the outstanding amount and I am halfway through with it already which is R1280, I have enough stress and anxiety ...

Netstar's replyOfficial

26 May 2026, 13:34

Good day Michelle,

We would like to assist and put you at ease; a consultant will be in communication with you via email. A recorded phone call would help us resolve this matter faster, but out of respect for your wishes we will send email correspondence.

Regards,
Netstar

Best regards,

Netstar's reply26 May 2026, 13:34

Official

Good day Michelle,

We would like to assist and put you at ease; a consultant will be in communication with you via email. A recorded phone call would help us resolve this matter faster, but out of respect for your wishes we will send email correspondence.

Regards,
Netstar

Best regards,

MK

Michelle K's updateReviewer Update

27 May 2026, 08:39

Good morning!!
please can I get the right statement sent to me I am getting all different amounts to now pay that is still owing ....
Thank you I Just want to be done with this account ...
Good day Michele Please be advised we have received the payment on the 23/05/2026 balance on the account has been adjusted to R1350.00 Kindly confirm when can you pay the rest Kind Regards
Fuzile Makhathini
credit control administrator

MK

Michelle K's update27 May 2026, 08:39

Reviewer Update

Good morning!!
please can I get the right statement sent to me I am getting all different amounts to now pay that is still owing ....
Thank you I Just want to be done with this account ...
Good day Michele Please be advised we have received the payment on the 23/05/2026 balance on the account has been adjusted to R1350.00 Kindly confirm when can you pay the rest Kind Regards
Fuzile Makhathini
credit control administrator

Netstar's replyOfficial

27 May 2026, 08:43

Good day Michelle,

Thank you for your correspondence with Netstar. We have noted your response and and escalated it accordingly.

Should you require any further assistance please reach out and we will be happy to assist. Kind regardsNetstar

Best regards,

Netstar's reply27 May 2026, 08:43

Official

Good day Michelle,

Thank you for your correspondence with Netstar. We have noted your response and and escalated it accordingly.

Should you require any further assistance please reach out and we will be happy to assist. Kind regardsNetstar

Best regards,

MK

Michelle K's updateReviewer Update

27 May 2026, 09:53

Good day Michele Please be advised we have received the payment on the 23/05/2026 balance on the account has been adjusted to R1350.00 Kindly confirm when can you pay the rest Kind Regards
Fuzile Makhathini
credit control administrator

MK

Michelle K's update27 May 2026, 09:53

Reviewer Update

Good day Michele Please be advised we have received the payment on the 23/05/2026 balance on the account has been adjusted to R1350.00 Kindly confirm when can you pay the rest Kind Regards
Fuzile Makhathini
credit control administrator

Netstar's replyOfficial

27 May 2026, 10:11

Good day Michelle,

Kindly note that Finance has confirmed the outstanding balance on your account is R1,480.00.

Should you require any further assistance, please do not hesitate to reach out, and we will be happy to assist. Kind regardsNetstar

Best regards,

Netstar's reply27 May 2026, 10:11

Official

Good day Michelle,

Kindly note that Finance has confirmed the outstanding balance on your account is R1,480.00.

Should you require any further assistance, please do not hesitate to reach out, and we will be happy to assist. Kind regardsNetstar

Best regards,

MK

Michelle K's updateReviewer Update

27 May 2026, 10:54

okay Thank You kindly please tell me is my account still handed over to the credit Bursar, as my account has been coming down from the payments

MK

Michelle K's update27 May 2026, 10:54

Reviewer Update

okay Thank You kindly please tell me is my account still handed over to the credit Bursar, as my account has been coming down from the payments

Netstar's replyOfficial

27 May 2026, 11:07

Good day Michelle,

Kindly note that this matter has been escalated to Finance.

Please be advised that for any further finance-related queries, you may direct them to the Credit Controllers currently assisting you, who will be able to provide the necessary support. Kind regardsNetstar

Best regards,

Netstar's reply27 May 2026, 11:07

Official

Good day Michelle,

Kindly note that this matter has been escalated to Finance.

Please be advised that for any further finance-related queries, you may direct them to the Credit Controllers currently assisting you, who will be able to provide the necessary support. Kind regardsNetstar

Best regards,

MK

Michelle K's updateReviewer Update

27 May 2026, 13:02

hi
now my account is handed over to Hybrid, do i pay you Netstar AND Hybrid what happens now

MK

Michelle K's update27 May 2026, 13:02

Reviewer Update

hi
now my account is handed over to Hybrid, do i pay you Netstar AND Hybrid what happens now

Netstar's replyOfficial

27 May 2026, 13:19

Good day Michelle,

Kindly note that you will need to make payment directly to Netstar and disregard Hybrid, as the file has been closed with them.

Should you require any further assistance, please do not hesitate to reach out and we will be happy to assist. Kind regardsNetstar

Best regards,

Netstar's reply27 May 2026, 13:19

Official

Good day Michelle,

Kindly note that you will need to make payment directly to Netstar and disregard Hybrid, as the file has been closed with them.

Should you require any further assistance, please do not hesitate to reach out and we will be happy to assist. Kind regardsNetstar

Best regards,

MK

Michelle K's updateReviewer Update

27 May 2026, 13:46

oh my God!!! Thank you so much for giving me another chance of life, I was so stressed out about this whole situation, I am going to close this chapter and just continue going forward and to get my account to 00 Balance ... Thank You I am already struggling ... I don't need more drama.... Life is very short ...

MK

Michelle K's update27 May 2026, 13:46

Reviewer Update

oh my God!!! Thank you so much for giving me another chance of life, I was so stressed out about this whole situation, I am going to close this chapter and just continue going forward and to get my account to 00 Balance ... Thank You I am already struggling ... I don't need more drama.... Life is very short ...

Netstar's replyOfficial

27 May 2026, 13:58

Good day Michelle,

Thank you for your kind words and for sharing your positive feedback on our platform.

Should you require any further assistance, please do not hesitate to reach out and we will be happy to assist.
Kind regards,
Netstar

Best regards,

Netstar's reply27 May 2026, 13:58

Official

Good day Michelle,

Thank you for your kind words and for sharing your positive feedback on our platform.

Should you require any further assistance, please do not hesitate to reach out and we will be happy to assist.
Kind regards,
Netstar

Best regards,

Netstar

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