NV
New Vision Security
Unclaimed Business
NV
New Vision Security
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About New Vision Security
New Vision Security has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked New Vision Security across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceV
Violet
1 reviews | Active since Jan 2020
27 Nov 2025, 09:34
Heartfelt thanks.
I want to commend Bradley for his excellent service on 21 November 2025. A lighting stroke a massive tree on our pavement with the result of big branches landing on our gate and electrical wires. The motor of the gate was damaged as well as our intercom system. He came to our rescue at 18:00 and worked until 19:30 to repair the damage. Thanks again Bradley. Violet
Helpful (0)
|Replies (0)V
Violet
1 reviews | Active since Jan 2020
27 Nov 2025, 09:34
Heartfelt thanks.
I want to commend Bradley for his excellent service on 21 November 2025. A lighting stroke a massive tree on our pavement with the result of big branches landing on our gate and electrical wires. The motor of the gate was damaged as well as our intercom system. He came to our rescue at 18:00 and worked until 19:30 to repair the damage. Thanks again Bradley. Violet
0
Replies (0)DS
Dion S
1 reviews | Active since Jan 2020
15 Mar 2016, 13:14
Very poor after-sales service
I had New Vision install a 4-channel camera system for me in August 2015, for which I paid them in full (R14,998.00). They installed 3 cameras inside the house and 1 outside. Since that first week of installation, the outside camera has not been working. It shows a fault which I cannot fix - only New Vision can fix. After phoning Rudi and Bennie Lombard several times, and after several occasions of no-show to fix the problem, they finally sent technicians over to replace the camera toward the end of January 2016. After the camera was replaced, it worked...for all of 10 minutes, and then went back into fault mode. Again I have been phoning Rudi and Bennie repeatedly to try and get someone to resolve this problem, as I have NO outside camera functionality - this is supposed to be a SECURITY camera!!! I finally managed to get hold of Bennie on Friday 11 March 2016, who promised me that his guys will come over to fix the problem around 14:00. I kept checking with him that Friday afternoon as it was going past 14:00. They never showed up on Friday!! I have been trying to call Rudi and Bennie since that Friday afternoon but they do not take my calls. How's that for after sales service?
Helpful (0)
|Replies (0)DS
Dion S
1 reviews | Active since Jan 2020
15 Mar 2016, 13:14
Very poor after-sales service
I had New Vision install a 4-channel camera system for me in August 2015, for which I paid them in full (R14,998.00). They installed 3 cameras inside the house and 1 outside. Since that first week of installation, the outside camera has not been working. It shows a fault which I cannot fix - only New Vision can fix. After phoning Rudi and Bennie Lombard several times, and after several occasions of no-show to fix the problem, they finally sent technicians over to replace the camera toward the end of January 2016. After the camera was replaced, it worked...for all of 10 minutes, and then went back into fault mode. Again I have been phoning Rudi and Bennie repeatedly to try and get someone to resolve this problem, as I have NO outside camera functionality - this is supposed to be a SECURITY camera!!! I finally managed to get hold of Bennie on Friday 11 March 2016, who promised me that his guys will come over to fix the problem around 14:00. I kept checking with him that Friday afternoon as it was going past 14:00. They never showed up on Friday!! I have been trying to call Rudi and Bennie since that Friday afternoon but they do not take my calls. How's that for after sales service?
0
Replies (0)