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nicheimporters.com
Claimed Business
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Performance(last 12 months):
TrustIndex
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Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Denasch S
1 reviews | Active since Jan 2020
8 Mar 2022, 06:02
Very bad service
I made a purchase for a fridge/Snow master for the amount of R3999.00 on the 24th of January 2022. I received an e-mail from Andrea Samuels on the 24th as well to confirm the payment is received, and that the order is processed and I will receive the fridge within the next week. Today is the 8th of March 2022 and I still have not received anything. The dates keep on moving up with a date on the website when you track your order and the whatsapp number does not work, the call center number does not work not even the e-mail address works. I would like to have my money back.
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Denasch S
1 reviews | Active since Jan 2020
8 Mar 2022, 06:02
Very bad service
I made a purchase for a fridge/Snow master for the amount of R3999.00 on the 24th of January 2022. I received an e-mail from Andrea Samuels on the 24th as well to confirm the payment is received, and that the order is processed and I will receive the fridge within the next week. Today is the 8th of March 2022 and I still have not received anything. The dates keep on moving up with a date on the website when you track your order and the whatsapp number does not work, the call center number does not work not even the e-mail address works. I would like to have my money back.
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Yvonne M
1 reviews | Active since Jan 2020
11 Feb 2022, 06:24
Never received my order or refund
I placed an order for a nespresso machine on 24 January 2022. The delivery date was stated as between 25-28 January 2022. I have not received it to date. I followed up on 2 February and was informed delivery would take place before 4 February. No delivery date or courier details was shared as is normally done for online orders. I tried the contact numbers listed on their website and their email signatures but could not get through. The landline does not ring and the WhatsApp line has one tick. I later requested a cancellation and full refund in terms of their terms as stated on their website and got confirmation that this will be processed. I have tried to follow up for the past two weeks with no feedback. The order still shows as processing on their website with delivery dates moving out each day by an additional day. There is one email address listed with various people responding but no updates on the cancelation process or when internally they process refunds.
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Yvonne M
1 reviews | Active since Jan 2020
11 Feb 2022, 06:24
Never received my order or refund
I placed an order for a nespresso machine on 24 January 2022. The delivery date was stated as between 25-28 January 2022. I have not received it to date. I followed up on 2 February and was informed delivery would take place before 4 February. No delivery date or courier details was shared as is normally done for online orders. I tried the contact numbers listed on their website and their email signatures but could not get through. The landline does not ring and the WhatsApp line has one tick. I later requested a cancellation and full refund in terms of their terms as stated on their website and got confirmation that this will be processed. I have tried to follow up for the past two weeks with no feedback. The order still shows as processing on their website with delivery dates moving out each day by an additional day. There is one email address listed with various people responding but no updates on the cancelation process or when internally they process refunds.
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Kobus P
1 reviews | Active since Jan 2020
10 Feb 2022, 08:27
Nicheimporters .com
Was looking for an Xbox one 1TB, went onto thier website, log an enquiry, within 5 min they send me an Email requesting payment with their ABSA bank account no, made the payment and they respond that the parcel will be delivered with 4-6 days. When i enquire about the parcel i recieved and email said it will be delivered 2 days later. When i requested a couriers service details and tracking number, they just ignored my request per e-mail, whatsApp and does notanswer the landline no privided for support, send numerous e-mails without response.
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Kobus P
1 reviews | Active since Jan 2020
10 Feb 2022, 08:27
Nicheimporters .com
Was looking for an Xbox one 1TB, went onto thier website, log an enquiry, within 5 min they send me an Email requesting payment with their ABSA bank account no, made the payment and they respond that the parcel will be delivered with 4-6 days. When i enquire about the parcel i recieved and email said it will be delivered 2 days later. When i requested a couriers service details and tracking number, they just ignored my request per e-mail, whatsApp and does notanswer the landline no privided for support, send numerous e-mails without response.
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Yvonne M
1 reviews | Active since Jan 2020
9 Feb 2022, 21:00
Do not bother these could be scammers-if you’ve been scammed report to police and ombudsman
Do NOT buy from them. I bought a Nespresso coffee machine from them on 24 January 2022. The sale showed delivery date of 25-28 January. Still didn’t have my machine and followed up on 2 February. Was told it would be delivered before 4 Feb. I even have written confirmation of this! How dumb of them..🤣🤣 No waybill number or courier/delivery date. When I followed up again was told it was out for delivery. Nothing came and I asked for a cancellation. Was told it takes 5-33 business days for refund. Never heard of 33 business days! Maximum for banks is 15. That’s R6k gone. Please search for an instagram account exposing (has their name) them and if you’ve lost money to them I urge you to contact the consumer protection court/ombudsman to investigate. Please also consider opening a police case. If you haven’t bought from them, please don’t even bother-save your money!!!
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Yvonne M
1 reviews | Active since Jan 2020
9 Feb 2022, 21:00
Do not bother these could be scammers-if you’ve been scammed report to police and ombudsman
Do NOT buy from them. I bought a Nespresso coffee machine from them on 24 January 2022. The sale showed delivery date of 25-28 January. Still didn’t have my machine and followed up on 2 February. Was told it would be delivered before 4 Feb. I even have written confirmation of this! How dumb of them..🤣🤣 No waybill number or courier/delivery date. When I followed up again was told it was out for delivery. Nothing came and I asked for a cancellation. Was told it takes 5-33 business days for refund. Never heard of 33 business days! Maximum for banks is 15. That’s R6k gone. Please search for an instagram account exposing (has their name) them and if you’ve lost money to them I urge you to contact the consumer protection court/ombudsman to investigate. Please also consider opening a police case. If you haven’t bought from them, please don’t even bother-save your money!!!
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Letitia B
1 reviews | Active since Jan 2020
8 Feb 2022, 07:27
Paid for goods and two months later still nothing
I ordered and paid for a SMEG kettle & toaster, and they did not deliver or even communicate with me after payment was made. Do not throw your money away and purchase from them,
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Letitia B
1 reviews | Active since Jan 2020
8 Feb 2022, 07:27
Paid for goods and two months later still nothing
I ordered and paid for a SMEG kettle & toaster, and they did not deliver or even communicate with me after payment was made. Do not throw your money away and purchase from them,
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