TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Do not waste your money buying from this company. I bought a queen sized bed from them in August 2024. Firstly I got delivered a different type of bed than that I had ordered. When I asked the lady she said they're all the same although the one I had purchased was slightly more expensive. The base was delivered without the supporting legs. As it stands the base of the bed has completely collapsed and the springs in the bed are already poking out. The bed is extremely uncomfortable not to mention painful when u lie on it. When I confronted the lady, she instructed me to return the bed using my own transport because she doesn't do free transportation. She has since ignored my calls and texts.
1 reviews | Active since Jan 2020
Do not waste your money buying from this company. I bought a queen sized bed from them in August 2024. Firstly I got delivered a different type of bed than that I had ordered. When I asked the lady she said they're all the same although the one I had purchased was slightly more expensive. The base was delivered without the supporting legs. As it stands the base of the bed has completely collapsed and the springs in the bed are already poking out. The bed is extremely uncomfortable not to mention painful when u lie on it. When I confronted the lady, she instructed me to return the bed using my own transport because she doesn't do free transportation. She has since ignored my calls and texts.
1 reviews | Active since Jan 2020
In Septemebr 2023 we purchased a new mattress from Nirvana Concepts. Around March 23 we noticed it was starting to sag a bit on both sides where we lie. Got in contact with the store we bought it from (Blackheath), obtained a Product Claim from from Hassen the owner, which was completed and given back to him. An inspecor came around about two days later, confirmed that the mattress was indeed not up to their standards, and authorised a replacement mattress, which was delivered a few days after the inspection. The claims process was simple, hassle-free and quick and nirvana Concepts Bedding can be commended for their service and commitment to uphold the warranty (a 15 year warranty on the mattress we purchased) without any fight which can be an issue in general with warranties. I would recommend Nirvana Concepts, in particular the Johannesburg store (because that's the one I have used for other mattresses/beds I have bought previously) to anyone looking to purchase a new bed
1 reviews | Active since Jan 2020
In Septemebr 2023 we purchased a new mattress from Nirvana Concepts. Around March 23 we noticed it was starting to sag a bit on both sides where we lie. Got in contact with the store we bought it from (Blackheath), obtained a Product Claim from from Hassen the owner, which was completed and given back to him. An inspecor came around about two days later, confirmed that the mattress was indeed not up to their standards, and authorised a replacement mattress, which was delivered a few days after the inspection. The claims process was simple, hassle-free and quick and nirvana Concepts Bedding can be commended for their service and commitment to uphold the warranty (a 15 year warranty on the mattress we purchased) without any fight which can be an issue in general with warranties. I would recommend Nirvana Concepts, in particular the Johannesburg store (because that's the one I have used for other mattresses/beds I have bought previously) to anyone looking to purchase a new bed
1 reviews | Active since Jan 2020
Bought a bed for my gogo and she loved it.. Be blessed guys..
1 reviews | Active since Jan 2020
Bought a bed for my gogo and she loved it.. Be blessed guys..
1 reviews | Active since Jan 2020
Got my bed and i absolutely love it. The sales lady was very patient too.. I am happy customer..
1 reviews | Active since Jan 2020
Got my bed and i absolutely love it. The sales lady was very patient too.. I am happy customer..
1 reviews | Active since Jan 2020
Happy with my purchase. Will by again soon.
1 reviews | Active since Jan 2020
Happy with my purchase. Will by again soon.
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