NA
Nissan Alberton
Unclaimed Business
NA
Nissan Alberton
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Tshifhiwa M
1 reviews | Active since Jan 2020
2 Jan 2024, 06:34
Unreliable car and poor customer service
I’m very frustrated , I took my Nissan magnite to the dealer on the 6th of September 2023. It had an engine problem which showed anti pollution signs on the dash board. I have laid a complaint with Nissan SA , at the beginning of December they said they have changed the whole entire engine because they couldn’t fix it, now they said they are waiting for police clearance certificate which they don’t know for how long ( mind you this process takes about 2 days) and I have been waiting for weeks now. They don’t call unless you call to update you. The Nissan SA customer service lack’s problem solving skills. No solution from them at all.now i dont want this car , i just want them to cancel the deal because the car was less than 8 months when the problem started and i dont even believe that they changed the engine Someone please help me, I’m just a single black woman whom is not taken seriously by the dealership. Anyone who can assist me please
Helpful (0)
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Tshifhiwa M
1 reviews | Active since Jan 2020
2 Jan 2024, 06:34
Unreliable car and poor customer service
I’m very frustrated , I took my Nissan magnite to the dealer on the 6th of September 2023. It had an engine problem which showed anti pollution signs on the dash board. I have laid a complaint with Nissan SA , at the beginning of December they said they have changed the whole entire engine because they couldn’t fix it, now they said they are waiting for police clearance certificate which they don’t know for how long ( mind you this process takes about 2 days) and I have been waiting for weeks now. They don’t call unless you call to update you. The Nissan SA customer service lack’s problem solving skills. No solution from them at all.now i dont want this car , i just want them to cancel the deal because the car was less than 8 months when the problem started and i dont even believe that they changed the engine Someone please help me, I’m just a single black woman whom is not taken seriously by the dealership. Anyone who can assist me please
0
Replies (0)XG
Xolani G
1 reviews | Active since Jan 2020
13 Dec 2023, 02:02
I took my car for KK37ZWGP on 12 December 2023
I took my car for KK37ZWGP on 12 December 2023. They did drop off by brother in the morning, but when they were supposed to pick him up, I was told they don't have drivers to do that. I had to arrange another transport now. Graham from Nissan called me. When I made a booking, I did inform them that I dnt have a service book, I was told they would organize one, but they did not
Helpful (0)
|Replies (0)XG
Xolani G
1 reviews | Active since Jan 2020
13 Dec 2023, 02:02
I took my car for KK37ZWGP on 12 December 2023
I took my car for KK37ZWGP on 12 December 2023. They did drop off by brother in the morning, but when they were supposed to pick him up, I was told they don't have drivers to do that. I had to arrange another transport now. Graham from Nissan called me. When I made a booking, I did inform them that I dnt have a service book, I was told they would organize one, but they did not
0
Replies (0)MT
Mandla T
1 reviews | Active since Jan 2020
6 Nov 2023, 07:57
Best Car Sales Man
I would like to take this moment and acknowledge one particular car sales man - his name is Larry Komsane. This man goes beyond the call of duty, beyond what is deemed customer service, beyond Expectations. I purchased my car at Nash Nissan in Alberton from him. Mind you, I did not get great service (not from him but rather the dealership). That time, I was never given a spare key, car without an aerial, petrol door does not clip. All these issue Larry went beyond expectation to ensure that I am always on the loop of things. Even after the sale was made, he kept in contact to ensure that I get the proper feedback on my concerns. Well done my GOOD SIR. Please continue to doing what you doing to all customers.
Helpful (0)
|Replies (0)MT
Mandla T
1 reviews | Active since Jan 2020
6 Nov 2023, 07:57
Best Car Sales Man
I would like to take this moment and acknowledge one particular car sales man - his name is Larry Komsane. This man goes beyond the call of duty, beyond what is deemed customer service, beyond Expectations. I purchased my car at Nash Nissan in Alberton from him. Mind you, I did not get great service (not from him but rather the dealership). That time, I was never given a spare key, car without an aerial, petrol door does not clip. All these issue Larry went beyond expectation to ensure that I am always on the loop of things. Even after the sale was made, he kept in contact to ensure that I get the proper feedback on my concerns. Well done my GOOD SIR. Please continue to doing what you doing to all customers.
0
Replies (0)