Beyond shocking Nix Hair bar

I visited Nix Hair on Hendrik Potgieter street Roodepoort. The ambience lovely. The hair massage lovely as well beautiful hand massages. I requested to have a low fade Rockabilly haircut. My hair turned out to be a disaster. I phoned the owner Nicole and brought this to her attention. Nicole said I should just " **** off". She had no look at the haircut. " **** off" her own words. I have a friend who listened to this conversation and he is but totally totally shocked. This is not how fellow hairstylists, family should treat each other. We are in a service industry and should respect each other. Especially fellow Hairdressing colleagues. This is beyond "Shocking" I would love to attach pictures for the public to view this awful haircut.. I'm shocked... I truly am.