Excellent Customer service from NMG PRE-OWNED BRYANSTON

Changing cars is a traumatising experience, both for the buyer and his family as they shop around trying to find the best value for money deal with minimum risk and with the expectation of a good and honest service. I can in all honesty say that I have experienced an extremely HIGH Level of service from NMG PRE-OWNED BRYANSTON. The sales executive that I had the pleasure of dealing with is Jacques and he is living up to the NMG PRE-OWNED BRYANSTON customer service promise. Many dealerships put up fancy slogans on their websites and all over the dealerships walls, but very few live up to them. NMG PRE-OWNED BRYANSTON is totally different and the level of service that I received from them will guarantee that I will contact them first when buying my next car. I am based in Durban and I saw a vehicle advertised online at this dealership. I was a bit sceptical to buy from JHB as I can’t see what I am going to get but I sent through a query and had Jacques call me back almost immediately. Jacques took the time to understand mine and my family’s needs and went out of his way to structure a deal for me. His manager Greg offered me the best trade in offer on my car and gave me the new car at a much lower rate than other dealers. Their finance lady Lindsay has excellent negotiation skills and got my finance approved at close to prime rate and my installment exactly to where I wanted. I was shocked when I got insurance quotes and this was higher than I expected and Lindsay offered to get me quotes which were better than mine but still out of my affordability bracket. Due to the high insurance cost I could not afford the instalments so I was on the verge of cancelling the deal when Lindsay convinced Greg and they offered me a further discount on the car price to bring my instalments lower to accommodate for the high insurance cost. This was a big gesture on their side and not something many dealers would do, as most dealers main priority is to make money and customer satisfaction comes second, but NMG PRE-OWNED BRYANSTON puts customer satisfaction first as Lindsay and Greg clearly showed. It has really been a pleasure dealing with Jacques and Lindsay and I am extremely happy with the high level of service that they both provided to me. The service was more than I expected and Me, the customer was their top Priority.. I would highly recommend anyone to buy their next new or used vehicle from Jacques at NMG PRE-OWNED BRYANSTON as you can be assured of getting the excellent quality service that they have to offer. Well done to Jacques, Lindsay and to NMG PRE-OWNED BRYANSTON team. I will definitely continue to support your dealership in the future and I will refer many clients to your dealership.