Office National
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZN
Zama N
1 reviews | Active since Jan 2020
4 Mar 2025, 13:25
Financial issue sorted
I was speaking to Cynthia Jembula from National office of Rosebank college earlier About my fees financial issues I was facing She was a real good help for me And everything was sorted..smoothly I can access my school account Very thankfully
Helpful (0)
|Replies (0)ZN
Zama N
1 reviews | Active since Jan 2020
4 Mar 2025, 13:25
Financial issue sorted
I was speaking to Cynthia Jembula from National office of Rosebank college earlier About my fees financial issues I was facing She was a real good help for me And everything was sorted..smoothly I can access my school account Very thankfully
0
Replies (0)JP
Jay P
1 reviews | Active since Jan 2020
13 Nov 2023, 04:54
Inferior customer service
I bought a bulk of Diaries and requested them to be Embroidery with company details over 5 weeks ago. I’ve since been following on a weekly basis without success and finally requested refunding, which I still haven’t received. All this is from Office National in BRITS
Helpful (0)
|Replies (0)JP
Jay P
1 reviews | Active since Jan 2020
13 Nov 2023, 04:54
Inferior customer service
I bought a bulk of Diaries and requested them to be Embroidery with company details over 5 weeks ago. I’ve since been following on a weekly basis without success and finally requested refunding, which I still haven’t received. All this is from Office National in BRITS
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Replies (0)ES
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Sebastiana X
1 reviews | Active since Jan 2020
18 Jan 2022, 16:08
RACIST,RUDE MANAGER
Good Evening I need assistance with the Kokstad Branch Manager. We are just not understanding eachother as to what a Proof of Payment means. Instead of talking to me like a manager he is rude and puts me on hold, gives me a black person to talk to me cause i am black maybe i will understand him. I dont know what type of racism that is but i am rather shocked. I am from kokstad and for him to be rude to my mother and myself ''cause they deal with 1000s of customers per day" is rather a lie.Kokstad is rather small and definetly doesnt deal with a 1000 customer to excuse his rude behaviour.I work with customers everyday too but you would never hear me dropping a phone on the customers ear cause i cant comprehend what they saying,Niether can i put through someone else on the phone to deal with a customer because of the customers race/skin colour. You would expect that such a big business like Office National would understand the problems we are facing in the country when it comes to skin colour,etc. That they would hire staff members who understand that we are a blended country and should be treated with respect no matter the skin colour of a person. I was in constant communication with the shop regarding the quotation and making ammendments which i was told they cant do. My children are starting school tomorrow and money is paid for stationery but apparently POP means nothing even though money left my account. I hope this issue is sorted by tomorrow.
Helpful (0)
|Replies (0)SX
Sebastiana X
1 reviews | Active since Jan 2020
18 Jan 2022, 16:08
RACIST,RUDE MANAGER
Good Evening I need assistance with the Kokstad Branch Manager. We are just not understanding eachother as to what a Proof of Payment means. Instead of talking to me like a manager he is rude and puts me on hold, gives me a black person to talk to me cause i am black maybe i will understand him. I dont know what type of racism that is but i am rather shocked. I am from kokstad and for him to be rude to my mother and myself ''cause they deal with 1000s of customers per day" is rather a lie.Kokstad is rather small and definetly doesnt deal with a 1000 customer to excuse his rude behaviour.I work with customers everyday too but you would never hear me dropping a phone on the customers ear cause i cant comprehend what they saying,Niether can i put through someone else on the phone to deal with a customer because of the customers race/skin colour. You would expect that such a big business like Office National would understand the problems we are facing in the country when it comes to skin colour,etc. That they would hire staff members who understand that we are a blended country and should be treated with respect no matter the skin colour of a person. I was in constant communication with the shop regarding the quotation and making ammendments which i was told they cant do. My children are starting school tomorrow and money is paid for stationery but apparently POP means nothing even though money left my account. I hope this issue is sorted by tomorrow.
0
Replies (0)NM
NKULULEKO M
1 reviews | Active since Jan 2020
18 Jan 2022, 15:58
POOR POOR SERVICE!!!
Very Poor service from the Kokstad Manager, shouting at me over the phone after i had made an online purchase and providing him with proof of payment. He still did not want to release the stationary. He then dropped the phone and when we call back, he doesn't want to speak to me. Very unprofessional, poor service and for a company that offers online purchases, he is very incompetent in that regard as he does not know how to handle online purchases. I am not happy at all!!!
Helpful (0)
|Replies (0)NM
NKULULEKO M
1 reviews | Active since Jan 2020
18 Jan 2022, 15:58
POOR POOR SERVICE!!!
Very Poor service from the Kokstad Manager, shouting at me over the phone after i had made an online purchase and providing him with proof of payment. He still did not want to release the stationary. He then dropped the phone and when we call back, he doesn't want to speak to me. Very unprofessional, poor service and for a company that offers online purchases, he is very incompetent in that regard as he does not know how to handle online purchases. I am not happy at all!!!
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Replies (0)AV
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