No service and lack of Professionalism

I would like to report extremely unprofessionalism on a business OHM electrical in Equestria shopping centre . These people is useless and I need the world to know about that and what makes me more mad is that they think that they are above everything and nobody can touch them. I am just a household customer so when they reeled in a bigger fish all of a sudden I was called by person named Engela who was very rude and she made as if wrote the quotation and said it is too much work for the quotation they gave me. What happened with the person who came to assess the work. Is it now my problem that they they did not quote correctly? They completely lack of any professionalism. Stay away they make promises they cannot keep. I reschedule my whole schedule for 2 days after they made appointments they made with me just to never turn up.