Don't complain about the service, there isn't any

<p>Ordered goods from Olsmed, on the 9th. Paid for overnight delivery. 19 days later no package and I have to contact them, surely if you have a problem with a customers order the right thing to do it to contact them. Earlier in the week when I contacted them they where positive that the package will be here by the 28th. Well still no package... and it is the 28th today. </p>