AFRICAN BANK

A loan was taken by ****mers using my details and they were threatening to take of my siblings and told me where she works and then I did comply,and the amount went into my account and I was threatened to withdraw money slowly and deposit it on different accounts. Now that I am facing this mess I have been trying to write emails to African bank no reply

This guyz made me to pay the account installments as agreed on the contract for few months then I was left alone, I took my account to debt review because I could not afford to pay then I rescinded debt review then went back to debt review. So my issue is African bank is using this rude consultants who do not have supervisors and they tell me they are working from home but they are calling from head office at collection department. When I ask them to email me the original transcript and how was my account handed to collection.they are just being rude.please help with African Bank issue.i am not sure about their email also