OM
Omninela Medical
Unclaimed Business
OM
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Omninela Medical presents an overwhelmingly negative customer experience across every measurable dimension. Customers consistently report paying for medical products that are never delivered, with no working phone number and emails that go unanswered. Refund promises are routinely broken, and the business is widely described as fraudulent. Delivery and Fulfilment (0.5), Customer Service and Support (0.5), and Refunds, Returns and Consumer Rights (0.5) all reflect critical failures.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#11
in Consumer Goods
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|46 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (46)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGJ
A
Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 06:30
****ming health is most disgusting
Bought product online. Said 3 to 5 days delivery. Took my money over R500 and its been 2 months. Still no delivery. No reply to emails. No contact number to call. Disgusting **** artists
Helpful (0)
|Replies (0)SP
Sonja P
1 reviews | Active since Jan 2020
27 Feb 2026, 13:52
Omnilela ****mers!
If I could give a '-10', I would. ****mers!!!!! Beware this company does not exist!! !!!! Transaction went through, credit card debited but never received delivery! Tried contacting them but no number and 3 email addresses given online bounces back. Impossible to get in touch. Avoid like the plague.
Helpful (0)
|Replies (0)SP
Sonja P
1 reviews | Active since Jan 2020
27 Feb 2026, 13:52
Omnilela ****mers!
If I could give a '-10', I would. ****mers!!!!! Beware this company does not exist!! !!!! Transaction went through, credit card debited but never received delivery! Tried contacting them but no number and 3 email addresses given online bounces back. Impossible to get in touch. Avoid like the plague.
0
Replies (0)CM
Christa M
1 reviews | Active since Jan 2020
20 Feb 2026, 06:17
******* and ****mers
****mers. I placed two orders, total amount comes almost to R6 000. They confirmed order online on my profile, but did not deliver it. Tried contacting them via calls and emails. Received email to say they will refund, then stopped responding to my emails. They took my money for medical supplies and now is sit with debt and no medical supplies. They **** and ***** money. They must be reported for investigation. Far to many people falling in this trap as they pretend they are registered and work with medical aids aswell. They are ******* and ****mers. Please everyone ****med by omninela must open a case and report to authorities.
Helpful (0)
|Replies (0)CM
Christa M
1 reviews | Active since Jan 2020
20 Feb 2026, 06:17
******* and ****mers
****mers. I placed two orders, total amount comes almost to R6 000. They confirmed order online on my profile, but did not deliver it. Tried contacting them via calls and emails. Received email to say they will refund, then stopped responding to my emails. They took my money for medical supplies and now is sit with debt and no medical supplies. They **** and ***** money. They must be reported for investigation. Far to many people falling in this trap as they pretend they are registered and work with medical aids aswell. They are ******* and ****mers. Please everyone ****med by omninela must open a case and report to authorities.
0
Replies (0)RS
Richelle S
1 reviews | Active since Jan 2020
17 Feb 2026, 07:55
OMNINELA ****MERS
****mers! *****sters! Do not buy anything from this website. No contact details given are working. If you Google the company, both brothers are ****mers. Report to your bank and SAPS.
Helpful (0)
|Replies (0)RS
Richelle S
1 reviews | Active since Jan 2020
17 Feb 2026, 07:55
OMNINELA ****MERS
****mers! *****sters! Do not buy anything from this website. No contact details given are working. If you Google the company, both brothers are ****mers. Report to your bank and SAPS.
0
Replies (0)KT
KAREN T
1 reviews | Active since Jan 2020
5 Feb 2026, 13:20
Don't buy anything with Omninela Medical!!!! They are 'n ****
I've placed an order in the past and had no problems!! BUT NOW!!! It's been a month, paid in full and still nothing The number to contact them by is not in business anymore, and the don't react on any email you send. But the CAN take your money!!!! I am disgusted!! And i really hope someone sees this!!
Helpful (0)
|Replies (0)KT
KAREN T
1 reviews | Active since Jan 2020
5 Feb 2026, 13:20
Don't buy anything with Omninela Medical!!!! They are 'n ****
I've placed an order in the past and had no problems!! BUT NOW!!! It's been a month, paid in full and still nothing The number to contact them by is not in business anymore, and the don't react on any email you send. But the CAN take your money!!!! I am disgusted!! And i really hope someone sees this!!
0
Replies (0)GS
Gerhard S
1 reviews | Active since Jan 2020
1 Feb 2026, 07:19
Call for legal action against Omninela Medical and its directors
Please avoid ordering from Omninela Medical. I placed an online order to the value of R2,280.00 with Omninela Medical on 26/11/2025. Despite numerous and repeated emails, I have not received any feedback regarding the status of my order, except for one email shortly after my first email query. I was told that the products were on back order and there would be a delay in the delivery date. I am very happy to engage with anyone who is considering legal action against Omninela Medical and their directors. Pity there is no option for a zero star rating!
Helpful (0)
|Replies (0)GS
Gerhard S
1 reviews | Active since Jan 2020
1 Feb 2026, 07:19
Call for legal action against Omninela Medical and its directors
Please avoid ordering from Omninela Medical. I placed an online order to the value of R2,280.00 with Omninela Medical on 26/11/2025. Despite numerous and repeated emails, I have not received any feedback regarding the status of my order, except for one email shortly after my first email query. I was told that the products were on back order and there would be a delay in the delivery date. I am very happy to engage with anyone who is considering legal action against Omninela Medical and their directors. Pity there is no option for a zero star rating!
0
Replies (0)EJ
ELDINE J
1 reviews | Active since Jan 2020
28 Jan 2026, 08:11
Products ordered never received
I placed an order #711885 on 13 December 2025 and paid same day R1099.90 for the products. To date I have followed up multiple times via email with no response. They have no contact number on their website. If I try to track the parcel, it says this reference number does not exist. These are all the email addresses I have sent enquiries to: support@omninela.co.za; sales@omninela.co.za; delivery@omninela.co.za
Helpful (0)
|Replies (0)EJ
ELDINE J
1 reviews | Active since Jan 2020
28 Jan 2026, 08:11
Products ordered never received
I placed an order #711885 on 13 December 2025 and paid same day R1099.90 for the products. To date I have followed up multiple times via email with no response. They have no contact number on their website. If I try to track the parcel, it says this reference number does not exist. These are all the email addresses I have sent enquiries to: support@omninela.co.za; sales@omninela.co.za; delivery@omninela.co.za
0
Replies (0)