OM
One Mile Telecoms
Claimed Business
OM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About One Mile Telecoms
One Mile Telecoms has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked One Mile Telecoms across 33 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLH
Lumkile H
1 reviews | Active since Jan 2020
1 Feb 2026, 06:14
Worse service provider
Worse service provider I have dealt with We would go days on end without internet connection a they will still send you an email the next day requesting for their payment. They do not answer emails unless it’s time for payment. They always have problems with no solution, they sell dreams and even come to your complex to show their dedication and how they are the best just for you to be disappointed as soon as you get connected.
Helpful (0)
|Replies (0)LH
Lumkile H
1 reviews | Active since Jan 2020
1 Feb 2026, 06:14
Worse service provider
Worse service provider I have dealt with We would go days on end without internet connection a they will still send you an email the next day requesting for their payment. They do not answer emails unless it’s time for payment. They always have problems with no solution, they sell dreams and even come to your complex to show their dedication and how they are the best just for you to be disappointed as soon as you get connected.
0
Replies (0)AL
Andries L
1 reviews | Active since Jan 2020
19 Jan 2026, 18:09
Bad service
One Mile Telecoms is my current ISP for a few years now and in the beginning the service was fantastic. For the last six months however it was just one ongoing battle. You can't watch tv or do a video call it keeps on reconnecting. December they told me it is trees that needs to be trimmed and they will contact my landlord and come back to me. That was the last I heard from them and the service is just getting worse by the day. Please don't consider them as a ISP
Helpful (0)
|Replies (0)AL
Andries L
1 reviews | Active since Jan 2020
19 Jan 2026, 18:09
Bad service
One Mile Telecoms is my current ISP for a few years now and in the beginning the service was fantastic. For the last six months however it was just one ongoing battle. You can't watch tv or do a video call it keeps on reconnecting. December they told me it is trees that needs to be trimmed and they will contact my landlord and come back to me. That was the last I heard from them and the service is just getting worse by the day. Please don't consider them as a ISP
0
Replies (0)MS
Mankwana S
1 reviews | Active since Jan 2020
11 Sept 2025, 11:43
WOULD NOT RECOMMEND
I have been using this fibre for less than 3 months and I have had enough. There is literally an outage every other week. The outages take long to resolve and all customer service can say is "we are aware of the issue, we apologize for the inconvenience" As someone who works from home, the experience has not been pleasant at all and it seems I spend just as much as I pay for WIFI on buying data to cover up for the outages. Would not recommend at all!!
Helpful (0)
|Replies (0)MS
Mankwana S
1 reviews | Active since Jan 2020
11 Sept 2025, 11:43
WOULD NOT RECOMMEND
I have been using this fibre for less than 3 months and I have had enough. There is literally an outage every other week. The outages take long to resolve and all customer service can say is "we are aware of the issue, we apologize for the inconvenience" As someone who works from home, the experience has not been pleasant at all and it seems I spend just as much as I pay for WIFI on buying data to cover up for the outages. Would not recommend at all!!
0
Replies (0)IS
CP
Caleb P
1 reviews | Active since Jan 2020
12 May 2025, 14:29
Worst ISP Ever!!
One of the worst out there!! If I could negative review then, I would. They are money hungry for below par internet service. They a quick to activate and lock you in to make you dependant then hit you with fees out of no where. With this they are more expensive than your top 5 internet service providers. Do not get me started on the attitude of their customer service agents. Honestly horrible.
Helpful (0)
|Replies (0)CP
Caleb P
1 reviews | Active since Jan 2020
12 May 2025, 14:29
Worst ISP Ever!!
One of the worst out there!! If I could negative review then, I would. They are money hungry for below par internet service. They a quick to activate and lock you in to make you dependant then hit you with fees out of no where. With this they are more expensive than your top 5 internet service providers. Do not get me started on the attitude of their customer service agents. Honestly horrible.
0
Replies (0)LH
Lena H
1 reviews | Active since Jan 2020
5 Dec 2024, 10:06
**** and misleading Telecommunications.
If you looking for a credible and reliable Fibre service please stay away from One Mile Telecommunications. They are so quick to come and install and activate their devices providing false information regarding their billing process resulting in choosing their services on false pretenses . I received a bill for connections not even used and activation costs that initially was supposed to be debited in arrears .. I have received no communication from them and now when I finally contacted them I find out the account has Been handed over to the attorney. Their service is ridiculous and actually pathetic . I would not recommend at all !!!
Helpful (0)
|Replies (0)LH
Lena H
1 reviews | Active since Jan 2020
5 Dec 2024, 10:06
**** and misleading Telecommunications.
If you looking for a credible and reliable Fibre service please stay away from One Mile Telecommunications. They are so quick to come and install and activate their devices providing false information regarding their billing process resulting in choosing their services on false pretenses . I received a bill for connections not even used and activation costs that initially was supposed to be debited in arrears .. I have received no communication from them and now when I finally contacted them I find out the account has Been handed over to the attorney. Their service is ridiculous and actually pathetic . I would not recommend at all !!!
0
Replies (0)NF
Nica F
1 reviews | Active since Jan 2020
2 Jun 2024, 14:49
Bad connection and poor prices.
I have been extremely patient with One Mile Telecoms, but unfortunately, my experience has been far from satisfactory. The internet lags constantly, making it difficult to accomplish even the simplest online tasks. On numerous occasions, the network doesn't even show up on the WiFi list, leaving me without any connection. What is particularly concerning is the pricing. One Mile Telecoms charges around R780 for a 20 Mbps line, which is not competitive at all. Other providers offer a 200 Mbps line for just R900. The disparity in value is stark, and One Mile Telecoms' service is simply not worth the cost. The most frustrating part is that our complex only allows One Mile Telecoms as the service provider, leaving us with no choice but to endure this subpar service. I sincerely hope that the management of One Mile Telecoms addresses these issues promptly to provide a service that matches its pricing and the expectations of its users.
Helpful (0)
|Replies (0)NF
Nica F
1 reviews | Active since Jan 2020
2 Jun 2024, 14:49
Bad connection and poor prices.
I have been extremely patient with One Mile Telecoms, but unfortunately, my experience has been far from satisfactory. The internet lags constantly, making it difficult to accomplish even the simplest online tasks. On numerous occasions, the network doesn't even show up on the WiFi list, leaving me without any connection. What is particularly concerning is the pricing. One Mile Telecoms charges around R780 for a 20 Mbps line, which is not competitive at all. Other providers offer a 200 Mbps line for just R900. The disparity in value is stark, and One Mile Telecoms' service is simply not worth the cost. The most frustrating part is that our complex only allows One Mile Telecoms as the service provider, leaving us with no choice but to endure this subpar service. I sincerely hope that the management of One Mile Telecoms addresses these issues promptly to provide a service that matches its pricing and the expectations of its users.
0
Replies (0)LT
Laura T
1 reviews | Active since Jan 2020
21 Feb 2024, 08:10
10 star service!!!
Been with them for 4 months now, only 1 complete outage where a construction company cut the line, communication was excellent and within 5 hours technicians had fixed the issue. Speed 5 stars Uptime 5 stars Billing 5 stars Customer service 5 stars Ease of communication (whatsapp) 5 stars Would give 10 stars actually!
Helpful (0)
|Replies (0)LT
Laura T
1 reviews | Active since Jan 2020
21 Feb 2024, 08:10
10 star service!!!
Been with them for 4 months now, only 1 complete outage where a construction company cut the line, communication was excellent and within 5 hours technicians had fixed the issue. Speed 5 stars Uptime 5 stars Billing 5 stars Customer service 5 stars Ease of communication (whatsapp) 5 stars Would give 10 stars actually!
0
Replies (0)