OT
OR Tambo Parking
Unclaimed Business
OT
OR Tambo Parking
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About OR Tambo Parking
OR Tambo Parking has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked OR Tambo Parking across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePN
Praisegod N
1 reviews | Active since Jan 2020
11 Feb 2026, 08:11
Great inspection protocols
I had an amazing experience with OR tambo guys, the service was great and inspection was done fairly.
Helpful (0)
|Replies (0)PN
Praisegod N
1 reviews | Active since Jan 2020
11 Feb 2026, 08:11
Great inspection protocols
I had an amazing experience with OR tambo guys, the service was great and inspection was done fairly.
0
Replies (0)TM
Taryn M
1 reviews | Active since Jan 2020
4 Dec 2025, 05:38
Beware OR TAMBO long vs short term parking fees
Wow! There are no clear big bold Short-term parking and Long-term parking signs. You are funneled on a highway with left and right signs indicating international, national, departures, arrivals, and where the long term parking signs I have no idea. I dont normally use this airport- and I will do my best never to again! I parked for a week and got a R1650 parking bill for parking on level 3!!!! What's worse is there was a non-stop queue of Fly Safair passengers - 3 whilst I was there for parking tickets of over R4000, R8000 and R9000 for parking between 3-5 days because they parked on level 2 - which is now apparently an uber dedicated parking at R60 per hour! Yet it doesn't spell out UBER PARKING OR VERY SHORT TERM PARKING ONLY. It is futile trying to request a manager- the supervisor is instructed to make you pay if you want your car. I felt so sorry for all these people!!! I have reviewed a constant supply of Hellopeter and Facebook complaint reviews about this issue, yet nothing ever is done to change the signs. It should be ******* to not clearly in bold state SHORT TERM PARKING AND LONG TERM PARKING OR UBER PARKING. New passengers to OR Tambo never arrive with the luxury of an hour spare to drive in circles, walk for miles, and they expect you to read the fine print of hourly rates. The millions of rands per month this company must be making is mind staggering. Within about 30 mins of me standing within the parking management office, R25000 was paid, and that's from people who took the trouble to walk all the way to see if they could get help. That on average calculates to R50 000 an hour or R400 000 for 8 hours, thats over 12 million ramd a month!!!! I really cant wait for someone who is a lawyer, to take this matter further to a constitutional court. My business is helping people heal from chronic medical conditions. But if I was an expert in helping people legally - I would be all over this. Or Cart Blanche TV should be. It would make one hell of a documentary. Simply sit there for a day, and listen to the non-stop string of poor unsuspecting passengers who have no choice but to borrow money on their credit cards - as who has R9000 sitting one side unbudgeted for??? They catch you with your hands tied behind your back - and yet for years this problem continues. Please lets do something aboit this to prevent the next unsuspecting victim.
Helpful (0)
|Replies (0)TM
Taryn M
1 reviews | Active since Jan 2020
4 Dec 2025, 05:38
Beware OR TAMBO long vs short term parking fees
Wow! There are no clear big bold Short-term parking and Long-term parking signs. You are funneled on a highway with left and right signs indicating international, national, departures, arrivals, and where the long term parking signs I have no idea. I dont normally use this airport- and I will do my best never to again! I parked for a week and got a R1650 parking bill for parking on level 3!!!! What's worse is there was a non-stop queue of Fly Safair passengers - 3 whilst I was there for parking tickets of over R4000, R8000 and R9000 for parking between 3-5 days because they parked on level 2 - which is now apparently an uber dedicated parking at R60 per hour! Yet it doesn't spell out UBER PARKING OR VERY SHORT TERM PARKING ONLY. It is futile trying to request a manager- the supervisor is instructed to make you pay if you want your car. I felt so sorry for all these people!!! I have reviewed a constant supply of Hellopeter and Facebook complaint reviews about this issue, yet nothing ever is done to change the signs. It should be ******* to not clearly in bold state SHORT TERM PARKING AND LONG TERM PARKING OR UBER PARKING. New passengers to OR Tambo never arrive with the luxury of an hour spare to drive in circles, walk for miles, and they expect you to read the fine print of hourly rates. The millions of rands per month this company must be making is mind staggering. Within about 30 mins of me standing within the parking management office, R25000 was paid, and that's from people who took the trouble to walk all the way to see if they could get help. That on average calculates to R50 000 an hour or R400 000 for 8 hours, thats over 12 million ramd a month!!!! I really cant wait for someone who is a lawyer, to take this matter further to a constitutional court. My business is helping people heal from chronic medical conditions. But if I was an expert in helping people legally - I would be all over this. Or Cart Blanche TV should be. It would make one hell of a documentary. Simply sit there for a day, and listen to the non-stop string of poor unsuspecting passengers who have no choice but to borrow money on their credit cards - as who has R9000 sitting one side unbudgeted for??? They catch you with your hands tied behind your back - and yet for years this problem continues. Please lets do something aboit this to prevent the next unsuspecting victim.
0
Replies (0)IH
Ian H
1 reviews | Active since Jan 2020
8 Aug 2025, 06:59
OR Tambo Parking Overcharge
I accidentally parked in the long term parking for 2,5 hours and was charged R540.00. When I phoned in to see if the charge could be remedied the staff were unhelpful, eventually offered to put me through to the client services manager and then cut me off. All I want to know is if the matter can be resolved because it is an easy mistake to make going in to the incorrect parking. I am fro out of town and was not aware of long term parking issues.
Helpful (0)
|Replies (0)IH
Ian H
1 reviews | Active since Jan 2020
8 Aug 2025, 06:59
OR Tambo Parking Overcharge
I accidentally parked in the long term parking for 2,5 hours and was charged R540.00. When I phoned in to see if the charge could be remedied the staff were unhelpful, eventually offered to put me through to the client services manager and then cut me off. All I want to know is if the matter can be resolved because it is an easy mistake to make going in to the incorrect parking. I am fro out of town and was not aware of long term parking issues.
0
Replies (0)BM
Belinda M
1 reviews | Active since Jan 2020
23 Jul 2025, 10:15
******S!
We mistakenly parked at a "long-stay" parking and when entering the ticket at the paystation we saw that there was an amount of R540 payable. We rang the bell for assistance and were advised to pay that amount. With that a young black lady entered her ticket and also had to pay R540.When she queried it she was told to go to parking management, which she did, and so did we. Her ticket was immediately reduced to R20 and we were advised because we had paid we were to email Pretty Radebe. We emailed Pretty and explained the situation and to no surprise we were advised that R540 is the amount payable because it was at "long stay" parking. What ******s!
Helpful (0)
|Replies (0)BM
Belinda M
1 reviews | Active since Jan 2020
23 Jul 2025, 10:15
******S!
We mistakenly parked at a "long-stay" parking and when entering the ticket at the paystation we saw that there was an amount of R540 payable. We rang the bell for assistance and were advised to pay that amount. With that a young black lady entered her ticket and also had to pay R540.When she queried it she was told to go to parking management, which she did, and so did we. Her ticket was immediately reduced to R20 and we were advised because we had paid we were to email Pretty Radebe. We emailed Pretty and explained the situation and to no surprise we were advised that R540 is the amount payable because it was at "long stay" parking. What ******s!
0
Replies (0)CV
Christiaan V
1 reviews | Active since Jan 2020
10 Mar 2025, 08:21
Shocking OR Tambo Parking!!
Shocking and unexceptable!! Soo disappointed and angry with myself for using OrTambo Valet parking services to look after my vehicle while I was abroad. My vehicle got ****** from their premises in June 2024 along with two other customer's cars. So they explained to me that this was an "inside" job , these people who stole the vehicles had access to the safe where customer's car keys are kept, they even changed the lock of the building prior to the day of the theft to make sure they had access! They told me that these guys were shifting cars around and out of the way to get to my vehicle! As there was/is no security alarm or security camera's and they only make use of security guards, that explains the access they had to everything! Think before making use of any car parking valet company, especially OrTambo Parking ( 011 3943000 & 084 084 3344, www.OrTamboParking.co.za )...never ever will I make that mistake again!! One would think that these companies will have top notch security, especially in a province like Gauteng where cars are ****** all the time...well that's NOT the case! Make sure what company you use and what their business entails !! Even till this day OrTambo Parking are not answering my messages, no one coming back to me to just help me get answers or try and come to some sort of agreement as my insurance has also denied my claim! Shocking experience from insurance, short term broker and this OrTambo Parking services company!!
Helpful (0)
|Replies (0)CV
Christiaan V
1 reviews | Active since Jan 2020
10 Mar 2025, 08:21
Shocking OR Tambo Parking!!
Shocking and unexceptable!! Soo disappointed and angry with myself for using OrTambo Valet parking services to look after my vehicle while I was abroad. My vehicle got ****** from their premises in June 2024 along with two other customer's cars. So they explained to me that this was an "inside" job , these people who stole the vehicles had access to the safe where customer's car keys are kept, they even changed the lock of the building prior to the day of the theft to make sure they had access! They told me that these guys were shifting cars around and out of the way to get to my vehicle! As there was/is no security alarm or security camera's and they only make use of security guards, that explains the access they had to everything! Think before making use of any car parking valet company, especially OrTambo Parking ( 011 3943000 & 084 084 3344, www.OrTamboParking.co.za )...never ever will I make that mistake again!! One would think that these companies will have top notch security, especially in a province like Gauteng where cars are ****** all the time...well that's NOT the case! Make sure what company you use and what their business entails !! Even till this day OrTambo Parking are not answering my messages, no one coming back to me to just help me get answers or try and come to some sort of agreement as my insurance has also denied my claim! Shocking experience from insurance, short term broker and this OrTambo Parking services company!!
0
Replies (0)TN
Tony N
1 reviews | Active since Jan 2020
5 Feb 2025, 14:21
THEY ARE BAD NEWS!!
These people are bad news really! I am surprised that all the management staff there have not yet been replaced since 2019 or at least since August 2024. Stay away there, use the Gautrain into the airport or better still, make use of Lanseria airport. I will not give them another occurrence of their smug satisfaction by repeating here what my experience was. It is included in the rest of the reviews. They are fully aware of what they are still getting away with. Be warned, I cannot stress this enough. THEY ARE BAD NEWS!!
Helpful (0)
|Replies (0)TN
Tony N
1 reviews | Active since Jan 2020
5 Feb 2025, 14:21
THEY ARE BAD NEWS!!
These people are bad news really! I am surprised that all the management staff there have not yet been replaced since 2019 or at least since August 2024. Stay away there, use the Gautrain into the airport or better still, make use of Lanseria airport. I will not give them another occurrence of their smug satisfaction by repeating here what my experience was. It is included in the rest of the reviews. They are fully aware of what they are still getting away with. Be warned, I cannot stress this enough. THEY ARE BAD NEWS!!
0
Replies (0)HP
Hannelize P
1 reviews | Active since Jan 2020
3 Feb 2025, 09:48
ABSOLUTELY WORST SERVICE EXPERIENCE EVER
On 2 February at 4:50 we parked at the drop off for domestic flights. We were dropping off an elderly couple, flying to Cape Town with Lift Airways. Wheelchair assistance was requested when the bookings was made. As all the Wheelchair parkings were full, we stop on a normal parking. I got out and asked one of the ACSA workers (There where 3 men - standing together, talking) who was standing outside how to go about to get a wheelchair. He told me we have to go to the Lift Counter where they will assist us. I asked if it was OK to stop where we were. He said "yes" we must just go inside. We went to the Lift check in (B104) counter to find no personnel there. After a few minutes Lift personnel came and told us escort him to counter (B72 - 75) as there was a problem with this counter. We went to B72, checked the couple in and got the wheelchair. Said our goodbuys, and left. When we got to the car, the wheel was clamped. Saw another man from the Security Company. Explained the situation to him - He told me he clamped the wheel because I did not make arrangement with him. He demanded I show him the man I spoke to or the name of the man I spoke to - witch I couldn't give him. I asked him to look at the camera footage and he will see who I spoke to. He laughed at us. He then told us to go to "Parking Mangement" - they will help us. When we got to "Parking Mangement" - they told us to go back and ask for the Security Supervisor. All the way back again - The Supervisor just said he can't help us we must talk to "Parking Mangement". For the next 2 HOURS we were sent back and forth with NOBODY willing to help end NOBODY willing to give us their name. All we have is a bad photo of the Supervisor's card. We were told that there was NO Manager or anybody higher up to help us, as it was a Sunday. The Personnel from PARKING where all so rude and unfriendly. According to the ACSA Information Desk they had numerous complaints this morning about the same scenario. This is the worst experience I've had in a long time. Especially considering that this happened at an INTERNATIONAL AIRPORT. We requested an investigation into this matter also requested a refund of the R2000 We had to pay after asking for assistance and doing what we were advised to do. Requests were denied.
Helpful (0)
|Replies (0)HP
Hannelize P
1 reviews | Active since Jan 2020
3 Feb 2025, 09:48
ABSOLUTELY WORST SERVICE EXPERIENCE EVER
On 2 February at 4:50 we parked at the drop off for domestic flights. We were dropping off an elderly couple, flying to Cape Town with Lift Airways. Wheelchair assistance was requested when the bookings was made. As all the Wheelchair parkings were full, we stop on a normal parking. I got out and asked one of the ACSA workers (There where 3 men - standing together, talking) who was standing outside how to go about to get a wheelchair. He told me we have to go to the Lift Counter where they will assist us. I asked if it was OK to stop where we were. He said "yes" we must just go inside. We went to the Lift check in (B104) counter to find no personnel there. After a few minutes Lift personnel came and told us escort him to counter (B72 - 75) as there was a problem with this counter. We went to B72, checked the couple in and got the wheelchair. Said our goodbuys, and left. When we got to the car, the wheel was clamped. Saw another man from the Security Company. Explained the situation to him - He told me he clamped the wheel because I did not make arrangement with him. He demanded I show him the man I spoke to or the name of the man I spoke to - witch I couldn't give him. I asked him to look at the camera footage and he will see who I spoke to. He laughed at us. He then told us to go to "Parking Mangement" - they will help us. When we got to "Parking Mangement" - they told us to go back and ask for the Security Supervisor. All the way back again - The Supervisor just said he can't help us we must talk to "Parking Mangement". For the next 2 HOURS we were sent back and forth with NOBODY willing to help end NOBODY willing to give us their name. All we have is a bad photo of the Supervisor's card. We were told that there was NO Manager or anybody higher up to help us, as it was a Sunday. The Personnel from PARKING where all so rude and unfriendly. According to the ACSA Information Desk they had numerous complaints this morning about the same scenario. This is the worst experience I've had in a long time. Especially considering that this happened at an INTERNATIONAL AIRPORT. We requested an investigation into this matter also requested a refund of the R2000 We had to pay after asking for assistance and doing what we were advised to do. Requests were denied.
0
Replies (0)HM
Haroon M
1 reviews | Active since Jan 2020
3 Dec 2024, 04:38
Wheel clamping
Get out of the car at the drop and go get a trolley as there was none by the door,my son waited in the car,on the way back i see security clamping the wheel.My son and i tried to explain,Rude and arrogant is the word,not to mention so called parking management is the same.So you have a job and this entitles you to be rude and look down on the next person,,R2000 is alot of money if u do not have.Hope 1 day he is not in a similar position to be treated the same.AIRPORT MANAGEMENT DOES NOT CARE ANYWAY NO MATTER WHAT WE SAY OR REPORT THEY GAINING FROM THE R2000.PATHETIC PATHETIC PATHETIC.KARMA
Helpful (0)
|Replies (0)HM
Haroon M
1 reviews | Active since Jan 2020
3 Dec 2024, 04:38
Wheel clamping
Get out of the car at the drop and go get a trolley as there was none by the door,my son waited in the car,on the way back i see security clamping the wheel.My son and i tried to explain,Rude and arrogant is the word,not to mention so called parking management is the same.So you have a job and this entitles you to be rude and look down on the next person,,R2000 is alot of money if u do not have.Hope 1 day he is not in a similar position to be treated the same.AIRPORT MANAGEMENT DOES NOT CARE ANYWAY NO MATTER WHAT WE SAY OR REPORT THEY GAINING FROM THE R2000.PATHETIC PATHETIC PATHETIC.KARMA
0
Replies (0)