OZ
Organic Zone
Unclaimed Business
OZ
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Organic Zone
Organic Zone has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Organic Zone across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRR
Rambodos R
1 reviews | Active since Jan 2020
28 May 2025, 15:21
No ethics or following up on my incident.
I have been a client of Organic Zone for more than 8 years now. I have been shopping there for approximately 3k p/month worth. Recently I cracked a tooth on a burger piece of bone right down the middle. The cost of the removal and implant is outside my means. Jeanne ***ner or manager) offered me a R200 basket for compensation. I disputed this ridiculous offer and explained my expenses. I have already forked out over 10K for Professional Sedation Services and for the Maxillo-Facial & Oral Surgeon at Constantiaberg Mediclinic to remove the tooth which my dentist struggled to pull out, an unforeseen expense. The implant from the Maxillo-Facial & Oral Surgeon will also set me back another 12K. When I disputed this, she told me she had her insurance on the case which she WhatsApp'd me proof of. She also asked me for the date and proof of the incident, which I gave her. After that, she totally ghosted me. To this day, she unfortunately did not follow through and it seems she has also blocked me. Now I have no other recourse but to take the legal route. Ombudsman next. Court case next.
Helpful (0)
|Replies (0)RR
Rambodos R
1 reviews | Active since Jan 2020
28 May 2025, 15:21
No ethics or following up on my incident.
I have been a client of Organic Zone for more than 8 years now. I have been shopping there for approximately 3k p/month worth. Recently I cracked a tooth on a burger piece of bone right down the middle. The cost of the removal and implant is outside my means. Jeanne ***ner or manager) offered me a R200 basket for compensation. I disputed this ridiculous offer and explained my expenses. I have already forked out over 10K for Professional Sedation Services and for the Maxillo-Facial & Oral Surgeon at Constantiaberg Mediclinic to remove the tooth which my dentist struggled to pull out, an unforeseen expense. The implant from the Maxillo-Facial & Oral Surgeon will also set me back another 12K. When I disputed this, she told me she had her insurance on the case which she WhatsApp'd me proof of. She also asked me for the date and proof of the incident, which I gave her. After that, she totally ghosted me. To this day, she unfortunately did not follow through and it seems she has also blocked me. Now I have no other recourse but to take the legal route. Ombudsman next. Court case next.
0
Replies (0)AS
Anchilla S
1 reviews | Active since Jan 2020
19 May 2025, 08:15
Excellent customer service
My husband and I went to Organic Zone in Lakeside Western Cape and was helped by Nicole who went the extra mile and ordered a tabet we requested. The tablet wasn't in stock and she immediately went online and ordered the tablet. Thank you very much Nicole for your excellent service you always provide to us. Nothing was too much for her. Keep up the excellent customer service. Well done.
Helpful (0)
|Replies (0)AS
Anchilla S
1 reviews | Active since Jan 2020
19 May 2025, 08:15
Excellent customer service
My husband and I went to Organic Zone in Lakeside Western Cape and was helped by Nicole who went the extra mile and ordered a tabet we requested. The tablet wasn't in stock and she immediately went online and ordered the tablet. Thank you very much Nicole for your excellent service you always provide to us. Nothing was too much for her. Keep up the excellent customer service. Well done.
0
Replies (0)SD
SW
Sarah W
1 reviews | Active since Jan 2020
25 Mar 2020, 12:44
Organic Zone
This grocery/retail store is amazing. They stock the widest range of natural and health food products. They also have ready-prepared meals and smoothies and healthy prepared meal options. I am really looking forward to when they introduce loyalty cards and I always look forward to new products in their range of stockists.
Helpful (0)
|Replies (0)SW
Sarah W
1 reviews | Active since Jan 2020
25 Mar 2020, 12:44
Organic Zone
This grocery/retail store is amazing. They stock the widest range of natural and health food products. They also have ready-prepared meals and smoothies and healthy prepared meal options. I am really looking forward to when they introduce loyalty cards and I always look forward to new products in their range of stockists.
0
Replies (0)