Well done Osmotech

I have ordered a set of 6 10" RO filters online from Osmotech. I first enquire about a certain filter I also need and which was not part of the set I was interested in. The response time was within twenty minutes - which is far beyond expectations these days. I ordered my filters and everything went like a dream. BUT, when my filters arrive three days later one of them was totally wrecked (but not due to Osmotech's fault) I took photos and a video and contacted mr Henning and explained the situation. He was very apologizing about the matter and sent me a replacement filter the same day via express courier. I can really recommend Osmotech whole heartedly. Their service and the way they deal with their clients is absolutely commendable. The prices of the respective products are also very favorable in comparison to other suppliers.