PS
Panda stores
Unclaimed Business
PS
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|3 Reviews
May '25 - Apr '26
5(0%)
4(33.3%)
3(0%)
2(0%)
1(66.7%)
5(0%)
4(33.3%)
3(0%)
2(0%)
1(66.7%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
DINEO M
1 reviews | Active since Jan 2020
1 Mar 2026, 00:43
My experience
I used to be employed at the Panda Stores Cresta branch a year ago, their service was met the criteria of the customers, The store is kept neat and customer service is put forward...This way my views are that the store in all shows that it has grown into an organization where customers are put first ensuring that their needs are met with the products sold in store.
Helpful (0)
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DINEO M
1 reviews | Active since Jan 2020
1 Mar 2026, 00:43
My experience
I used to be employed at the Panda Stores Cresta branch a year ago, their service was met the criteria of the customers, The store is kept neat and customer service is put forward...This way my views are that the store in all shows that it has grown into an organization where customers are put first ensuring that their needs are met with the products sold in store.
0
Replies (0)LR
Lesego R
1 reviews | Active since Jan 2020
16 Jan 2026, 05:41
Very unhappy!!
I bought a kettle and an iron at the Alberton branch in October 2025, the iron was faulty and I took it back to the store. I was told they have to take it for repairs. Everytime I call or go to the store, I am told they haven't heard back from the repairs. It's January 2026, and still no word from them since 3 months ago. I STILL DONT HAVE AN IRON, and they refuse to give me my money back, how is that fair!? It's not my fault that their iron was faulty!!
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Lesego R
1 reviews | Active since Jan 2020
16 Jan 2026, 05:41
Very unhappy!!
I bought a kettle and an iron at the Alberton branch in October 2025, the iron was faulty and I took it back to the store. I was told they have to take it for repairs. Everytime I call or go to the store, I am told they haven't heard back from the repairs. It's January 2026, and still no word from them since 3 months ago. I STILL DONT HAVE AN IRON, and they refuse to give me my money back, how is that fair!? It's not my fault that their iron was faulty!!
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Replies (0)DN
DAVID N
1 reviews | Active since Jan 2020
5 Nov 2025, 04:46
Panda store in Menlyn park
I went to Panda store in Menlyn. I want to buy wheel spanner. Found one but, we I went to pay the price that was on the spanner was wrong. The price was double. Spoke to the a manager or owner. He wanted me to pay the price on the system. Apparently they do this every time. They price do not correspond. And the till operator said to me that they will never give it to you with the price that you saw CPA does not apply here. Why is this store does not apply CPA to us as customers. Why are they breaking the law. The price you see is the price you pay mos?......
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DAVID N
1 reviews | Active since Jan 2020
5 Nov 2025, 04:46
Panda store in Menlyn park
I went to Panda store in Menlyn. I want to buy wheel spanner. Found one but, we I went to pay the price that was on the spanner was wrong. The price was double. Spoke to the a manager or owner. He wanted me to pay the price on the system. Apparently they do this every time. They price do not correspond. And the till operator said to me that they will never give it to you with the price that you saw CPA does not apply here. Why is this store does not apply CPA to us as customers. Why are they breaking the law. The price you see is the price you pay mos?......
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Replies (0)DN
Daphney N
1 reviews | Active since Jan 2020
3 Feb 2025, 12:33
disgusting customer service
I am very disappointed with Panda Store in Alberton, on Friday the 31 Jan I got there at 17:55 and the security closed the door as I was approaching, I asked him why his closing before time when he sees me coming his said the store is closed, I said but you cannot do that it is not 6pm I came here knowing that the store closes at 6pm, I was carrying my 1 years old at the time and he forcefully pushed me while i was holding a baby, i said you are hurting us what are you doing, i then said please call your manager he called the manager and before the lady got to me she lift up her hand chasing me saying go away the store is closed. This is very disappointing service from such a trusted franchise i felt so violated by both the security and the manager, very disgusting, for confirmation you can call me on 0730215463
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Daphney N
1 reviews | Active since Jan 2020
3 Feb 2025, 12:33
disgusting customer service
I am very disappointed with Panda Store in Alberton, on Friday the 31 Jan I got there at 17:55 and the security closed the door as I was approaching, I asked him why his closing before time when he sees me coming his said the store is closed, I said but you cannot do that it is not 6pm I came here knowing that the store closes at 6pm, I was carrying my 1 years old at the time and he forcefully pushed me while i was holding a baby, i said you are hurting us what are you doing, i then said please call your manager he called the manager and before the lady got to me she lift up her hand chasing me saying go away the store is closed. This is very disappointing service from such a trusted franchise i felt so violated by both the security and the manager, very disgusting, for confirmation you can call me on 0730215463
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Replies (0)FW
Frank W
1 reviews | Active since Jan 2020
23 Jan 2025, 13:20
Coffee cups
Bought 2 coffee cups @ R 50.00each. First time I made coffee, the cup made a noise and cracked leaking water and coffee everywhere. My wife made tea I in 2nd cup this morning, same problem At store in George owner is refusing to replace. Buy with caution from here.
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Frank W
1 reviews | Active since Jan 2020
23 Jan 2025, 13:20
Coffee cups
Bought 2 coffee cups @ R 50.00each. First time I made coffee, the cup made a noise and cracked leaking water and coffee everywhere. My wife made tea I in 2nd cup this morning, same problem At store in George owner is refusing to replace. Buy with caution from here.
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Replies (0)ED
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Nkosinathi N
1 reviews | Active since Jan 2020
31 Aug 2024, 13:35
Swearing songs at Panda
I was shopping at Panda Southgate 2024/08/31 and they played swearing songs whilst there were kids and all.
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Nkosinathi N
1 reviews | Active since Jan 2020
31 Aug 2024, 13:35
Swearing songs at Panda
I was shopping at Panda Southgate 2024/08/31 and they played swearing songs whilst there were kids and all.
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melissa M
1 reviews | Active since Jan 2020
26 Jul 2024, 07:46
low standards of service
Beware when buying any goods from this store.The smart watch i bought wont come on just after 2 weeks and the staff is aware that it is broken, I dont have the receipt but i have proof of my bank statement that shows the purchase. Apparently the manager says no record of invoices, he cant even assist customers and their phones dont even work. I will never buy from them again and will definitely pass the word around.
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melissa M
1 reviews | Active since Jan 2020
26 Jul 2024, 07:46
low standards of service
Beware when buying any goods from this store.The smart watch i bought wont come on just after 2 weeks and the staff is aware that it is broken, I dont have the receipt but i have proof of my bank statement that shows the purchase. Apparently the manager says no record of invoices, he cant even assist customers and their phones dont even work. I will never buy from them again and will definitely pass the word around.
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Replies (0)