Pangolin Security Products
4.8|12 reviews
C
Charles
1 reviews | Active since Member
21 Sept 2022, 05:37
Moveable safe not as good as fixed version
I previously owned a fixed pangolin gun safe. When I sold the vehicle I left the safe installed in the vehicle for the new owner. I would give the fixed safe a 5 star rating. On the purchase of a new vehicle I had the moveable version of the safe fitted thinking that I could later have a wall bracket fitted in the house so that the safe could be transferred with weapon inside to a fixing plate on the wall close to my bed. (my gun safe is in a different room) Problems I have found with the moveable safe I have are : 1. The safe does not lock tightly on the fixing plate. It is tight enough I guess but there is some movement which gives the impression that it is not as secure as the fixed version. 2. The locking mechanism is not as smooth as the fixed safe I had and finally it is not a practical safe for fitting on a wall as the firearm stores upright and can easily fall to the floor when opening. It was probably designed (and is more suitable) for gun owners that have more than one vehicle.
Helpful (0)
Replies (133)0
Replies (133)Pangolin Security Products's replyOfficial
22 Sept 2022, 09:27This is incredibly valuable feedback that will enable us to make improvements to the Pangolin. Thank you for taking the time to reply.
- We will investigate the possibility of a re-designed docking system that does not require the moveable safe to be opened.
- We agree that tightness on the fixing plate is important, so we are tightening up on those tolerances (but not going so tight that docking is impeded).
- The locking mechanism should be just as smooth as the fixed version. We would like to correct this for you – either with a replacement safe or adjusting the one you have. Please let us know if we can do that for you.
- When the safe is installed vertically, sideways or upside down we recommend the use of a magnet to hold the firearm for the reason you describe. We know customers have been doing this, but will add a comment into our documentation so prospective buyers are made aware of it.
- You are correct that the movable safe was originally only intended for different vehicles, but after several requests for a wall dock we added that into the standard product range.
Best regards,
Pangolin Security Products's reply22 Sept 2022, 09:27
Official
This is incredibly valuable feedback that will enable us to make improvements to the Pangolin. Thank you for taking the time to reply.
- We will investigate the possibility of a re-designed docking system that does not require the moveable safe to be opened.
- We agree that tightness on the fixing plate is important, so we are tightening up on those tolerances (but not going so tight that docking is impeded).
- The locking mechanism should be just as smooth as the fixed version. We would like to correct this for you – either with a replacement safe or adjusting the one you have. Please let us know if we can do that for you.
- When the safe is installed vertically, sideways or upside down we recommend the use of a magnet to hold the firearm for the reason you describe. We know customers have been doing this, but will add a comment into our documentation so prospective buyers are made aware of it.
- You are correct that the movable safe was originally only intended for different vehicles, but after several requests for a wall dock we added that into the standard product range.
Best regards,