P
ParcelABC
Unclaimed Business
P
ParcelABC
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Haidee S
1 reviews | Active since Jan 2020
5 Sept 2024, 06:44
My parcel is in limbo and may never reach a destination
My parcel has been sitting at a hotel reception in Venice awaiting collection for 10 days now. Every day my tracking status simply says 'collection rearranged'. No one has been able to assist me to get it collected and delivered. This is a partnership between ABC Parcels and BRT. Every time I let them know the parcel is still there, they simply rearrange collection. This is a gift that I took a year to hand-make, not of much monetary value but precious to me. It's very distressing
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Haidee S
1 reviews | Active since Jan 2020
5 Sept 2024, 06:44
My parcel is in limbo and may never reach a destination
My parcel has been sitting at a hotel reception in Venice awaiting collection for 10 days now. Every day my tracking status simply says 'collection rearranged'. No one has been able to assist me to get it collected and delivered. This is a partnership between ABC Parcels and BRT. Every time I let them know the parcel is still there, they simply rearrange collection. This is a gift that I took a year to hand-make, not of much monetary value but precious to me. It's very distressing
0
Replies (0)LH
JvdW
Jade van der Walt
1 reviews | Active since Jan 2020
27 Mar 2024, 09:07
Function merely as an intermediary booking service.
My dealings with this organization have made it clear that they do not assume any accountability or responsibility for the actual shipment of parcels. They function merely as an intermediary booking service. The promised delivery timeframe for my parcel was 2 - 6 days; however, it has now been 16 days and counting. Any attempt to follow up results in them simply copying and pasting information from the courier’s online tracking system and forwarding it. I will not be utilizing this company’s services in the future, nor will I recommend them to others. One should not be misled by their pricing and delivery estimates.
Helpful (0)
|Replies (0)JvdW
Jade van der Walt
1 reviews | Active since Jan 2020
27 Mar 2024, 09:07
Function merely as an intermediary booking service.
My dealings with this organization have made it clear that they do not assume any accountability or responsibility for the actual shipment of parcels. They function merely as an intermediary booking service. The promised delivery timeframe for my parcel was 2 - 6 days; however, it has now been 16 days and counting. Any attempt to follow up results in them simply copying and pasting information from the courier’s online tracking system and forwarding it. I will not be utilizing this company’s services in the future, nor will I recommend them to others. One should not be misled by their pricing and delivery estimates.
0
Replies (0)MS
Mark S
1 reviews | Active since Jan 2020
29 Dec 2023, 05:40
ParcelABC
I strongly recommend that you not use ParcelABC. They took payment from me for collecting an item at Jomo Kenyatta Airport. When I typed in the address, there was no automatic warning that they do not collect in areas around airports. I will told this by someone from customer support a while later. Then gave them an alternative address in Nairobi but go no response from them. I have sent a total of 32 emails to customer support, and still my problem is not resolved. Now, all emails are ignored and my review on their website was not posted. I do not even know if I will get a refund. ParcelABC has no idea how to properly treat their customers. Stay away from them.
Helpful (0)
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Mark S
1 reviews | Active since Jan 2020
29 Dec 2023, 05:40
ParcelABC
I strongly recommend that you not use ParcelABC. They took payment from me for collecting an item at Jomo Kenyatta Airport. When I typed in the address, there was no automatic warning that they do not collect in areas around airports. I will told this by someone from customer support a while later. Then gave them an alternative address in Nairobi but go no response from them. I have sent a total of 32 emails to customer support, and still my problem is not resolved. Now, all emails are ignored and my review on their website was not posted. I do not even know if I will get a refund. ParcelABC has no idea how to properly treat their customers. Stay away from them.
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