Bad Service

<p>Bought a gas stove was promised delivery at a certain time which did not happen I had to do follow up calls and eventually complained and the goods was delivered free of charge which I was greatful for. Opening up the package a few days later discovered that it was not what I ordered as stated on my invoice. I then went back to the shop and was told that they would get back to me as I was not the first person to complain about the same item. Apparently something went wrong with the packaging NOT MY PROBLEM now 4 days later no phone call as promised and the wrong goods is still on my premises.  I would like to have it removed and my money back pls.</p>