Paystack

Based on recent customer reviews, Paystack receives sharply polarised feedback from South African merchants. A recurring theme is frustration with prolonged compliance reviews, frozen payouts, and unresponsive support, with customers consistently mentioning weeks of waiting, unclear escalation paths, and difficulty reaching a human agent. Disputes, refunds, and onboarding requirements such as live websites are common pain points. On the positive side, satisfied users praise the platform's API integration, varied payment methods, fast transaction processing, and standout individual support agents who resolve issues promptly and communicate clearly.