False Advertising - Pellet-Guns.com

I purchased a PCP air rifle from Pellet-Guns.com, a division of Wheels Accessories Solutions CC on the 26/09/2025 having done extensive research on the weapon. At the time of my purchase the specifications/details on their website included and I quote “The HW 110 5.5 MM Laminate is supp**** with Weihrauch’s latest High-Efficiency Silencer and two 10 – shot magazines” unquote. With the discount offered, it was indeed a very attractive price and for this reason I purchased it. There was no doubt in my mind that it included a silencer/moderator as advertised. Unfortunately when the item was delivered there was no silencer only a thread protector. This is false advertising and as such brought it to the attention of Samantha at Pellet-Guns.com via e-mail and a phone call. Within a day of contacting them their website was amended to read “The HW110 Laminate is supp**** with a 1/2 UNF thread protector/Silencer and two 10-shot magazines”. I sent an e-mail and phoned regarding my concern and requested the silencer to be made available to me. There has been no response to my e-mail and the resulting discussion on the phone was that I had purchased it on the strength of a photo not on the website specifications. Who in their right mind would do that? I am very disappointed in receiving no response and hope that this review highlights why they received a one star rating and makes others aware of potential shortfalls in their service.

You mentioned in our conversation that previous buyers of this same PCP rifle purchased from your company and received it without the silencer were happy with their purchase so therefore dismissed it. Unfortunately, I cannot disregard this as the area in which I shoot requires a silencer/suppressor.