Pepper Chair Steak is not what it used to be

Ordered a 600Gr T Bone sent back 350gr+ because its was C or D class meat. Was prepared to pay half or 75% the price. Staff wanted to get clever and cause a scene. Paid the whole bill and left. Wont ever see me again after 20 years being a loyal customer eating there 4-6times a month. So much for being a loyal customer. Apparently the owner/s said sorry no discount for poor food. I have about 30 mates that will now move away from them. Thats R20-30k a month they will loose. Thanks guys but you have dropped the ball.